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Computer very slow. Suspect virus, possible redirect? [Closed]


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#16
helpme1962

helpme1962

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Here are the logs you requested Cindy.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 08-10-2014 01
Ran by Chris (administrator) on CHRIS-LAPTOP on 10-10-2014 14:39:10
Running from C:\Users\Chris\Downloads
Loaded Profile: Chris (Available profiles: Chris)
Platform: Microsoft Windows 7 Professional  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Seagate Technology LLC) C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
(Nuance Communications, Inc.) C:\Program Files\Nuance\PDF Professional 8\PDFProFiltSrv.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Dell Inc.) C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Nuance Communications, Inc.) C:\Program Files\Nuance\PDF Professional 8\PdfPro8Hook.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Dell Inc.) C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe
(Logitech, Inc.) C:\Program Files\Logitech\SetPoint\SetPoint.exe
(Flexera Software LLC.) C:\ProgramData\FLEXnet\Connect\11\agent.exe
(Logitech, Inc.) C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.exe
(Flexera Software LLC.) C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
(Dropbox, Inc.) C:\Users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\plugin-container.exe
(Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_15_0_0_152.exe
(Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_15_0_0_152.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [FreeFallProtection] => C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe [686704 2011-07-25] ()
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [974432 2014-08-22] (Microsoft Corporation)
HKLM\...\Run: [ISUSPM] => C:\ProgramData\FLEXnet\Connect\11\isuspm.exe [2068856 2011-10-13] (Flexera Software LLC.)
HKLM\...\Run: [PDF8 Registry Controller] => C:\Program Files\Nuance\PDF Professional 8\RegistryController.exe [178576 2012-10-23] (Nuance Communications, Inc.)
HKLM\...\Run: [PDFProHook] => C:\Program Files\Nuance\PDF Professional 8\pdfpro8hook.exe [2013072 2012-10-23] (Nuance Communications, Inc.)
HKLM\...\Run: [Nuance PDF Converter Professional 8-reminder] => C:\Program Files\Nuance\PDF Professional 8\Ereg\Ereg.exe [333712 2012-10-11] (Nuance Communications, Inc.)
HKLM\...\Run: [Kernel and Hardware Abstraction Layer] => C:\Windows\KHALMNPR.EXE [55824 2009-06-17] (Logitech, Inc.)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [256896 2014-07-25] (Oracle Corporation)
Winlogon\Notify\GoToAssist: C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll (Logitech, Inc.)
HKLM\...\Policies\Explorer: [EnableShellExecuteHooks] 1
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Dell System Manager.lnk
ShortcutTarget: Dell System Manager.lnk -> C:\Program Files\Dell\Dell System Manager\DCPSysMgr.exe (Dell Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Logitech SetPoint.lnk
ShortcutTarget: Logitech SetPoint.lnk -> C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.)
Startup: C:\Users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Officejet 7110 series.lnk
ShortcutTarget: Monitor Ink Alerts - HP Officejet 7110 series.lnk -> C:\Program Files\HP\HP Officejet 7110 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
ShellIconOverlayIdentifiers: [AutoCAD Digital Signatures Icon Overlay Handler] -> {36A21736-36C2-4C11-8ACB-D4136F2B57BD} => C:\Windows\system32\AcSignIcon.dll (Autodesk, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x5F3F0A076D28CD01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
SearchScopes: HKCU - {B52B9186-A87A-4F61-A09E-042AD2C74F24} URL = http://www.ant.com/s...q={searchTerms}
BHO: PlusIEEventHelper Class -> {551A852F-39A6-44A7-9C13-AFBEC9185A9D} -> C:\Program Files\Nuance\PDF Professional 8\Bin\PlusIEContextMenu.dll (Zeon Corporation)
BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: ZeonIEEventHelper Class -> {C7DA0384-42AA-428c-B832-88AC343DE1A8} -> C:\Program Files\Nuance\PDF Professional 8\Bin\GZeonIEFavClient.dll (Zeon Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Nuance PDF - {BCCE15AE-AC7E-4bc9-94AF-2A714A412BCB} - C:\Program Files\Nuance\PDF Professional 8\Bin\GZeonIEFavClient.dll (Zeon Corporation)
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} https://support.dell...r/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab
DPF: {CAFEEFAC-0017-0000-0011-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab
DPF: {CAFEEFAC-0017-0000-0055-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:
========
FF ProfilePath: C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\zhab6p68.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @videolan.org/vlc,version=2.0.3 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin: @videolan.org/vlc,version=2.1.3 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin: ZEON/PDF,version=2.0 -> C:\Program Files\Nuance\PDF Professional 8\bin\nppdf.dll (Zeon Corporation)
FF Extension: Clear Console - C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\zhab6p68.default\Extensions\[email protected] [2013-07-02]
FF Extension: PDF Converter - C:\Program Files\Nuance\PDF Professional 8\FireFox [2014-01-09]

Chrome:
=======
CHR Profile: C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Wallet) - C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-05-01]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 dcpsysmgrsvc; C:\Program Files\Dell\Dell System Manager\DCPSysMgrSvc.exe [390000 2011-07-28] (Dell Inc.)
R2 FreeAgentGoNext Service; C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe [189736 2009-09-25] (Seagate Technology LLC)
R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22192 2014-08-22] (Microsoft Corporation)
R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [288120 2014-08-22] (Microsoft Corporation)
R2 PDFProFiltSrv; C:\Program Files\Nuance\PDF Professional 8\PDFProFiltSrv.exe [135056 2012-10-23] (Nuance Communications, Inc.)
S3 RoxMediaDB12OEM; C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [1116656 2010-11-25] (Sonic Solutions)
S2 RoxWatch12; C:\Program Files\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [219632 2010-11-25] (Sonic Solutions)
S2 FreemakeVideoCapture; "C:\Program Files\Freemake\CaptureLib\CaptureLibService.exe" [X]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 Acceler; C:\Windows\System32\DRIVERS\accelern.sys [44144 2011-07-22] (ST Microelectronics)
R3 cvusbdrv; C:\Windows\System32\Drivers\cvusbdrv.sys [39656 2011-07-05] (Broadcom Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231800 2014-07-17] (Microsoft Corporation)
R3 NETwNs32; C:\Windows\System32\DRIVERS\NETwNs32.sys [6814720 2010-07-14] (Intel Corporation)
R0 stdcfltn; C:\Windows\System32\DRIVERS\stdcfltn.sys [17904 2011-07-15] (ST Microelectronics)

==================== NetSvcs (Whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-10 14:39 - 2014-10-10 14:40 - 00012208 _____ () C:\Users\Chris\Downloads\FRST.txt
2014-10-10 14:39 - 2014-10-10 14:39 - 00000000 ____D () C:\FRST
2014-10-10 14:37 - 2014-10-10 14:38 - 01101312 _____ (Farbar) C:\Users\Chris\Downloads\FRST.exe
2014-10-08 08:20 - 2014-10-08 08:20 - 00002630 _____ () C:\Users\Chris\Desktop\10082014_081937.log
2014-10-06 16:20 - 2014-10-06 16:20 - 00000937 _____ () C:\Users\Chris\Desktop\checkup.txt
2014-10-06 16:16 - 2014-10-06 16:17 - 00854436 _____ () C:\Users\Chris\Downloads\SecurityCheck.exe
2014-10-06 16:14 - 2014-10-06 16:14 - 00005097 _____ () C:\Users\Chris\Desktop\AdwCleaner[S0].txt
2014-10-06 16:13 - 2014-10-06 16:13 - 00000314 _____ () C:\Windows\PFRO.log
2014-10-06 16:11 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\system32\sqlite3.dll
2014-10-06 16:10 - 2014-10-06 16:12 - 00000000 ____D () C:\AdwCleaner
2014-10-06 16:09 - 2014-10-06 16:09 - 01375089 _____ () C:\Users\Chris\Downloads\AdwCleaner.exe
2014-10-06 16:07 - 2014-10-06 16:08 - 00001409 _____ () C:\Users\Chris\Desktop\JRT.txt
2014-10-06 16:06 - 2014-10-06 16:06 - 00000000 ____D () C:\Windows\ERUNT
2014-10-06 16:05 - 2014-10-06 16:05 - 01705141 _____ (Thisisu) C:\Users\Chris\Downloads\JRT.exe
2014-10-06 16:04 - 2014-10-06 16:04 - 00003392 _____ () C:\Users\Chris\Desktop\10062014_160243.log
2014-10-01 10:00 - 2014-10-01 10:00 - 00032916 _____ () C:\Users\Chris\Desktop\Extras.Txt
2014-10-01 09:58 - 2014-10-01 09:58 - 00069850 _____ () C:\Users\Chris\Desktop\OTL.Txt
2014-10-01 09:43 - 2014-10-01 09:43 - 00000000 ____D () C:\_OTL
2014-10-01 08:13 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-09-26 15:47 - 2014-10-10 07:54 - 00001176 _____ () C:\Windows\setupact.log
2014-09-26 15:47 - 2014-09-26 15:47 - 00000000 _____ () C:\Windows\setuperr.log
2014-09-26 15:42 - 2014-10-10 10:16 - 00589120 _____ () C:\Windows\WindowsUpdate.log
2014-09-25 13:25 - 2014-09-25 13:25 - 00064250 _____ () C:\Users\Chris\Downloads\OTL.Txt
2014-09-25 13:19 - 2014-09-25 13:19 - 00602112 _____ (OldTimer Tools) C:\Users\Chris\Desktop\OTL.exe
2014-09-25 11:18 - 2014-09-25 11:18 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-09-24 13:24 - 2014-09-24 13:24 - 00000000 ____D () C:\Users\Chris\Documents\Roxio Projects
2014-09-23 15:54 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-09-15 10:49 - 2014-09-15 10:49 - 00000000 ____D () C:\Users\Chris\Documents\Fax
2014-09-10 17:05 - 2014-08-19 13:39 - 00327872 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-09-10 17:05 - 2014-08-18 18:26 - 17455104 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-09-10 17:05 - 2014-08-18 18:08 - 04232704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-09-10 17:05 - 2014-08-18 17:57 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-09-10 17:05 - 2014-08-18 17:57 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-09-10 17:05 - 2014-08-18 17:46 - 00454656 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-09-10 17:05 - 2014-08-18 17:45 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-09-10 17:05 - 2014-08-18 17:44 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-09-10 17:05 - 2014-08-18 17:44 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-09-10 17:05 - 2014-08-18 17:42 - 02185728 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-09-10 17:05 - 2014-08-18 17:39 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-09-10 17:05 - 2014-08-18 17:39 - 00032768 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-09-10 17:05 - 2014-08-18 17:37 - 00440320 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-09-10 17:05 - 2014-08-18 17:36 - 00112128 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-09-10 17:05 - 2014-08-18 17:36 - 00108032 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-09-10 17:05 - 2014-08-18 17:35 - 00597504 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-09-10 17:05 - 2014-08-18 17:30 - 00646144 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-09-10 17:05 - 2014-08-18 17:27 - 00365056 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-09-10 17:05 - 2014-08-18 17:22 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-09-10 17:05 - 2014-08-18 17:19 - 00164864 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-09-10 17:05 - 2014-08-18 17:17 - 00243200 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-09-10 17:05 - 2014-08-18 17:17 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-09-10 17:05 - 2014-08-18 17:15 - 11769856 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-09-10 17:05 - 2014-08-18 17:09 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-09-10 17:05 - 2014-08-18 17:08 - 02014208 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-09-10 17:05 - 2014-08-18 17:08 - 00673792 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-09-10 17:05 - 2014-08-18 17:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-09-10 17:05 - 2014-08-18 16:46 - 01812992 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-09-10 17:05 - 2014-08-18 16:38 - 01190400 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-09-10 17:05 - 2014-08-18 16:36 - 00678400 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-09-10 17:04 - 2014-06-26 21:45 - 02285056 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2vdec.dll
2014-09-10 08:04 - 2014-07-06 21:40 - 01059840 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-09-10 08:04 - 2014-07-06 21:40 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-09-10 08:03 - 2014-09-04 21:52 - 00445952 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-09-10 08:03 - 2014-09-04 21:47 - 00302592 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-09-10 08:03 - 2014-08-01 07:35 - 00793600 _____ (Microsoft Corporation) C:\Windows\system32\TSWorkspace.dll
2014-09-10 08:03 - 2014-06-23 22:59 - 01987584 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-10 14:40 - 2012-05-03 10:34 - 00000000 ____D () C:\ProgramData\TEMP
2014-10-10 14:34 - 2012-05-02 12:39 - 00000000 ____D () C:\Users\Chris\Documents\Outlook Files
2014-10-10 13:59 - 2012-05-02 11:38 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-10 13:56 - 2013-02-07 13:19 - 00000884 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-10 13:56 - 2013-02-07 13:19 - 00000880 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-10 08:01 - 2009-07-14 00:34 - 00025424 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-10 08:01 - 2009-07-14 00:34 - 00025424 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-10 07:54 - 2013-08-01 16:32 - 00000000 ___RD () C:\Users\Chris\Dropbox
2014-10-10 07:54 - 2013-08-01 16:29 - 00000000 ____D () C:\Users\Chris\AppData\Roaming\Dropbox
2014-10-10 07:54 - 2009-07-14 00:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-09 10:57 - 2014-05-13 14:12 - 00000000 ____D () C:\Users\Chris\AppData\Roaming\vlc
2014-10-01 09:37 - 2009-07-13 22:04 - 00002577 _____ () C:\Windows\system32\config.nt
2014-09-30 08:13 - 2012-05-02 09:37 - 00785794 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-09-26 15:54 - 2013-06-04 11:47 - 00007620 _____ () C:\Users\Chris\AppData\Local\Resmon.ResmonCfg
2014-09-26 11:27 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\rescache
2014-09-25 11:33 - 2013-07-02 14:02 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-09-24 16:20 - 2012-05-04 12:13 - 00000000 ____D () C:\ProgramData\Roxio
2014-09-24 11:59 - 2012-05-02 11:38 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-09-24 11:59 - 2012-05-02 11:38 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-09-23 16:05 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\Speech
2014-09-23 15:56 - 2014-06-16 12:50 - 00110296 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-09-22 02:41 - 2012-05-02 10:44 - 00231568 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-09-18 11:03 - 2012-10-22 08:35 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-09-18 08:03 - 2013-08-01 16:32 - 00001021 _____ () C:\Users\Chris\Desktop\Dropbox.lnk
2014-09-18 08:03 - 2013-08-01 16:30 - 00000000 ____D () C:\Users\Chris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2014-09-15 10:49 - 2009-07-14 00:52 - 00000000 ____D () C:\Windows\system32\FxsTmp
2014-09-15 09:56 - 2009-07-13 22:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-09-10 17:04 - 2013-08-14 16:42 - 00000000 ____D () C:\Windows\system32\MRT
2014-09-10 17:04 - 2012-05-02 11:07 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-09-10 16:57 - 2012-05-02 15:35 - 98758480 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-09-10 16:56 - 2013-11-21 10:30 - 00002077 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
2014-09-10 16:56 - 2012-05-23 15:44 - 00001945 _____ () C:\Windows\epplauncher.mif
2014-09-10 16:55 - 2014-05-12 19:42 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-09-10 16:55 - 2013-11-21 10:30 - 00000000 ____D () C:\Program Files\Microsoft Security Client

Some content of TEMP:
====================
C:\Users\Chris\AppData\Local\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpjdqdub.dll
C:\Users\Chris\AppData\Local\temp\Quarantine.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-10-06 09:07

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 08-10-2014 01
Ran by Chris at 2014-10-10 14:40:14
Running from C:\Users\Chris\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

AccelerometerP11 (HKLM\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.10.33 - STMicroelectronics)
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Autodesk DWG TrueView 2014 (HKLM\...\DWG TrueView 2014) (Version: 19.1.18.0 - Autodesk)
CCleaner (HKLM\...\CCleaner) (Version: 4.01 - Piriform)
CDDRV_Installer (Version: 4.60 - Logitech) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
Dell Backup and Recovery Manager (HKLM\...\{B7FB9195-E9FC-4316-930E-D799D5D712F7}) (Version: 1.3.1 - Dell Inc.)
Dell System Manager (HKLM\...\{3EC64C00-4BBC-4C0A-9F95-40E3EDA72837}) (Version: 1.7.10000 - Dell Inc.)
Dell Webcam Central (HKLM\...\Dell Webcam Central) (Version: 1.40.06 - Creative Technology Ltd)
DirectX 9 Runtime (Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DWG TrueView 2014 (Version: 19.1.18.0 - Autodesk) Hidden
erLT (Version: 1.20.0137 - Logitech, Inc.) Hidden
FileHippo.com Update Checker (HKLM\...\FileHippo.com) (Version:  - )
FileZilla Client 3.6.0.2 (HKLM\...\FileZilla Client) (Version: 3.6.0.2 - FileZilla Project)
Google Apps Migration For Microsoft Outlook® 3.0.19.44 (HKLM\...\{16CA4BD4-27ED-4DA0-9190-48F69D8AAC25}) (Version: 3.0.19.44 - Google, Inc.)
Google Apps Sync™ for Microsoft Outlook® 3.2.353.947 (HKLM\...\{F92679BF-CA1F-4DD3-8269-A40A9AD873B1}) (Version: 3.2.353.947 - Google, Inc.)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
GoToAssist Corporate (HKLM\...\GoToAssist) (Version: 9.1.0.615 - Citrix Online, a division of Citrix Systems, Inc.)
HP Officejet 7110 series Basic Device Software (HKLM\...\{0B709754-D91B-4EDA-A73C-1259196C8EA7}) (Version: 29.1.971.39251 - Hewlett-Packard Co.)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 15.2 - Intel)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
KhalInstallWrapper (Version: 2.00.0000 - Logitech) Hidden
Logitech SetPoint (HKLM\...\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.80 - Logitech)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nuance PDF Converter Professional 8 (HKLM\...\{35D85791-82E5-443B-B051-8FD85D9D5155}) (Version: 8.10.3267 - Nuance Communications, Inc.)
Nuance PDF Converter Professional 8 Update x86 (HKLM\...\{7E6CA782-AA41-4E4C-A948-232B7FD82696}) (Version: 8.11.0000 - Nuance Communications, Inc.)
PhotoShowExpress (Version: 2.0.063 - Sonic Solutions) Hidden
PowerDVD DX (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.5424 - CyberLink Corp.)
Roxio Activation Module (Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (Version: 1.3.3 - Roxio) Hidden
Roxio Burn (Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Scansoft PDF Professional (Version:  - ) Hidden
Seagate Manager Installer (HKLM\...\InstallShield_{2A30052B-831C-41D3-8044-3C0388066350}) (Version: 2.01.0600 - Seagate)
Seagate Manager Installer (Version: 2.01.0600 - Seagate) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Sonic CinePlayer Decoder Pack (Version: 4.3.0 - Sonic Solutions) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{02C7DB46-4B31-48A7-B536-E1DFF0078D83}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{205D755D-D3DF-4C9A-9741-690E23986A50}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{3023B2DC-C93E-4FD8-9C20-FF18F1462052}\InprocServer32 -> C:\Windows\system32\mscoree.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{3BD6B418-9394-4CF8-9A41-A028B8D0F7C3}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{3faa4380-a399-11cf-a466-00805fe418f6}\InprocServer32 -> C:\Program Files\Autodesk\DWG TrueView 2014\en-US\dwgviewrficn.dll (Autodesk, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{43DB29DA-D3A0-460E-98AA-2A6C1026EC9B}\InprocServer32 -> C:\Windows\system32\mscoree.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{46F5AE6D-67DF-4704-A49C-494240D32536}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{4B4D9AC4-CF47-4080-978A-B632E36323B6}\localserver32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\Roamer.exe No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{5DA73FA5-D291-41BF-80A1-8CD7D8BD8949}\InprocServer32 -> C:\Windows\system32\mscoree.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{6324BEFA-CF14-43CF-BE51-52CB862CA634}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{6A221957-2D85-42A7-8E19-BE33950D1DEB}\localserver32 -> C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe (Autodesk, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{7DF060E1-0B82-40C7-8CDA-7B628397F790}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{899FE301-0751-11D5-A066-00B0D011BBC8}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{8A75ADC4-D3D6-4511-93F9-37BD4B3A13FE}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{A13FBA14-DD19-4194-AA2A-58E514458C10}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{C30F5AC5-34BD-4B89-A9EF-79B63AD314D6}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{C885DD8F-FAD9-4DD4-BC0C-B0ABD9D748DD}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{D5DE8D20-5BB8-11D1-A1E3-00A0C90F2731}\InprocServer32 -> C:\Windows\system32\MSVBVM60.DLL (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{E951A5CB-B799-4223-B767-581BC79C6F10}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\lcodieD.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{F5EC11E5-7FB1-4C5B-9BFE-BADF0DBE6675}\InprocServer32 -> C:\Program Files\Autodesk\Navisworks Manage 2014\NWTLPrimaveraPM.dll No File
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-3884233150-1639396949-4101722923-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Chris\AppData\Roaming\Dropbox\bin\DropboxExt.24.dll (Dropbox, Inc.)

==================== Restore Points  =========================

19-09-2014 12:16:02 Windows Update
22-09-2014 18:00:28 Windows Backup
23-09-2014 12:30:18 Windows Update
23-09-2014 19:25:46 Restore Operation
23-09-2014 20:31:25 Windows Update
29-09-2014 12:17:37 Windows Update
01-10-2014 13:34:51 Windows Update
01-10-2014 13:43:24 OTL Restore Point - 10/1/2014 9:43:20 AM
06-10-2014 12:18:42 Windows Update
06-10-2014 20:02:54 OTL Restore Point - 10/6/2014 4:02:53 PM
08-10-2014 12:19:51 OTL Restore Point - 10/8/2014 8:19:47 AM
10-10-2014 12:05:20 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 22:04 - 2013-02-08 09:55 - 00000098 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
::1       localhost

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {0D2F5984-FC74-4B61-9704-4DA7C650E5B2} - System32\Tasks\HP AR Program Upload - dda8ef51812d462182b052d6643b5d31259faba526f94e2682f39cf609391b67 => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {3D582955-4F0B-48AA-92AF-0A481284A9ED} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-02-07] (Google Inc.)
Task: {53B79869-0C84-4B85-B706-8DB0CBB67153} - System32\Tasks\HP AR Program Upload - c452dbc302944ce09e2121be85415df4b86ab1d6313d45ebbfea6ac7d6c7ec9a => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {55F31EB8-E0D6-4B9B-9842-D18EDAA78C1E} - System32\Tasks\HP AR Program Upload - db333d14db364b84bfbab2863a88b761edf0c9ff73f0499aa28f88e4dd007c61 => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {5AADB47E-2AB4-454C-A0D1-440BB738D653} - System32\Tasks\HP AR Program Upload - 21a81dd0c3c04e5d819bcf392576d0dc572a6d77cadf4ba38911d916954b459b => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {6DF1AE7E-B5EF-41F3-A548-598A66682604} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2013-02-07] (Google Inc.)
Task: {72BDD344-BE83-4B52-BEE5-35B4DED21961} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-24] (Adobe Systems Incorporated)
Task: {B298EB1C-581D-4AA2-9696-22761E6BF159} - System32\Tasks\HP AR Program Upload - 2e332c74a4d441ecaa1c0dd3105bdc9817ba9ac98321410882a5359298a9decc => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {B369CA85-C227-476A-B687-9A999FC7BE0F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2013-04-23] (Piriform Ltd)
Task: {BFF7D6D4-E586-4434-8491-26A43817E1EE} - System32\Tasks\HP AR Program Upload - f7be1fb461fa4901a97e0eb7df7e8f96d470aa5a6b0243d7bd52bf92e0f96d1c => C:\Program Files\HP\HP Officejet 7110 series\bin\HPRewards.exe [2012-10-21] (TODO: <Company name>)
Task: {FF33ADC2-35DD-418B-A83D-5F4E5AD109E9} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2007-06-15 12:56 - 2007-06-15 12:56 - 04083712 _____ () C:\Windows\system32\spool\DRIVERS\W32X86\3\plotsnmp.dll
2012-11-29 17:59 - 2012-11-29 17:59 - 00093696 _____ () C:\Program Files\FileZilla FTP Client\fzshellext.dll
2012-01-10 21:12 - 2012-01-10 21:12 - 00094208 _____ () C:\Windows\System32\IccLibDll.dll
2012-05-02 10:20 - 2011-07-25 09:43 - 00686704 _____ () C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe
2012-05-02 11:41 - 2009-07-20 12:27 - 00017936 _____ () C:\Program Files\Logitech\SetPoint\khalwrapper.dll
2014-10-10 07:54 - 2014-10-10 07:54 - 00043008 _____ () c:\users\chris\appdata\local\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpjdqdub.dll
2013-08-23 15:01 - 2013-08-23 15:01 - 25100288 _____ () C:\Users\Chris\AppData\Roaming\Dropbox\bin\libcef.dll
2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\office14\Cultures\office.odf
2012-10-24 00:28 - 2012-10-24 00:28 - 00623504 _____ () C:\Program Files\Common Files\ScanSoft Shared\PDF8\OutlookAddin.dll
2013-03-12 04:32 - 2013-03-12 04:32 - 00341832 _____ () C:\Program Files\Common Files\ScanSoft Shared\PDF8\MailProcessor7.dll
2013-02-14 15:46 - 2013-02-14 15:46 - 01044048 _____ () C:\Program Files\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll
2014-09-25 11:18 - 2014-09-25 11:18 - 03715184 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll
2014-09-10 11:59 - 2014-09-10 11:59 - 16825520 _____ () C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_152.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\ProgramData\TEMP:AEC0AC81

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\26481740.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\26481740.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)


========================= Accounts: ==========================

Administrator (S-1-5-21-3884233150-1639396949-4101722923-500 - Administrator - Disabled)
Chris (S-1-5-21-3884233150-1639396949-4101722923-1000 - Administrator - Enabled) => C:\Users\Chris
Guest (S-1-5-21-3884233150-1639396949-4101722923-501 - Limited - Enabled)

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/10/2014 11:27:52 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/09/2014 10:12:39 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program dwgviewr.exe version 25.1.18.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: de4

Start Time: 01cfe3cad995ed0c

Termination Time: 62

Application Path: C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe

Report Id: 51279b2f-4fbe-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 10:10:50 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program dwgviewr.exe version 25.1.18.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 14ac

Start Time: 01cfe3caa5c506bb

Termination Time: 78

Application Path: C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe

Report Id: 103faa5f-4fbe-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 10:09:21 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program dwgviewr.exe version 25.1.18.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 964

Start Time: 01cfe3c94649c5b4

Termination Time: 78

Application Path: C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe

Report Id: dabfeafc-4fbd-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 08:36:05 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/08/2014 00:25:24 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/08/2014 08:11:01 AM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.

Error: (10/08/2014 08:10:35 AM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.

Error: (10/07/2014 01:04:27 PM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.

Error: (10/07/2014 01:03:53 PM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.


System errors:
=============
Error: (10/10/2014 07:54:06 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/09/2014 10:14:14 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/09/2014 08:08:57 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/09/2014 08:04:36 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/08/2014 01:38:02 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/08/2014 08:09:52 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/07/2014 08:11:34 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2

Error: (10/06/2014 04:13:55 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The FreemakeVideoCapture service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (10/10/2014 11:27:52 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Officejet 7110 series\DriverStore\Pipeline\amd64\hpinkins6012.exe

Error: (10/09/2014 10:12:39 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: dwgviewr.exe25.1.18.0de401cfe3cad995ed0c62C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe51279b2f-4fbe-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 10:10:50 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: dwgviewr.exe25.1.18.014ac01cfe3caa5c506bb78C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exe103faa5f-4fbe-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 10:09:21 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: dwgviewr.exe25.1.18.096401cfe3c94649c5b478C:\Program Files\Autodesk\DWG TrueView 2014\dwgviewr.exedabfeafc-4fbd-11e4-b238-70f1a19b6f2a

Error: (10/09/2014 08:36:05 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Officejet 7110 series\DriverStore\Pipeline\amd64\hpinkins6012.exe

Error: (10/08/2014 00:25:24 PM) (Source: SideBySide) (EventID: 33) (User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Officejet 7110 series\DriverStore\Pipeline\amd64\hpinkins6012.exe

Error: (10/08/2014 08:11:01 AM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/08/2014 08:10:35 AM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/07/2014 01:04:27 PM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/07/2014 01:03:53 PM) (Source: MsiInstaller) (EventID: 11310) (User: Chris-Laptop)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Chris\AppData\Local\Akamai\admintool.exe.  System error 0.  Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)


==================== Memory info ===========================

Processor: Intel® Core™ i5 CPU M 520 @ 2.40GHz
Percentage of memory in use: 49%
Total physical RAM: 3509.83 MB
Available physical RAM: 1764.45 MB
Total Pagefile: 7017.95 MB
Available Pagefile: 5084.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1891.74 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:220.26 GB) (Free:145.72 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: 86C69001)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=12.6 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=220.3 GB) - (Type=07 NTFS)

==================== End Of Log ============================


  • 0

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#17
23red

23red

    Trusted Helper

  • Malware Removal
  • 1,797 posts

Hi Chris :)

Ok, I have a couple of questions for you ~

The anttoolbar...do you use it?  ADWCleaner took it out of Firefox but it still resides in IE.

And FreemakeVideoCapture.  Do you use it? If no, I'll remove the remnants I see.  They may be part of the problem.

For now I'd like to see what may be driving up your CPU. 

The easiest way to do this is with Process Explorer.

 

 

Step 1
Process Explorer

 

Download Process Explorer from this link to your Desktop.

 

1.  Right click the Process Explorer Icon on your Desktop, choose Run as Administrator

2.  Click Run

3.  Accept the UAC prompt.

4.  Once opened, you'll see a list of processes.

5.  Click the top of the Working Set column, here I see everything running now.  The offender would be up top.

6.  Up top click on File ~> Save As then Save in the new window to save the text to your desktop

7.  Please copy the System Idle Process text log back here for viewing.

Step 2
ESET Online Scanner

 

Please run a free online scan with the ESET

 

Note: You will need to disable your current installed Anti-Virus for the duration of the online scan, how to do so can be read here.

 

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

 

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

 

  • Click the green ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
     then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Then click on: Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

 

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

 

Step 3
Post!

 

1.  Process Explorer text
2.  ESET log.txt

 

Thank you :)

 


  • 0

#18
helpme1962

helpme1962

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 154 posts

HI Cindy, well good news and bad news.

 

Good news is I managed to get the computer slow and unstable yesterday by watching quite a few vids.  I ran the Process Explorer program you advised multiple times and saved the logs.  I think we may be onto something.  It seems Mozilla really starts to eat up memory.  When I close Mozilla, it takes a very long time for the process to go away.  Once the process goes away, the System Idle process skyrockets.  See logs below.

 

Bad news is I ran the eset scan.  It found one threat and removed it.  It was some sort of bundled ask.g toolbar I believe. 

 

To answer your questions, I do use the ant toolbar and reinstalled it.  I do not use the Freemake video capture and don't see it on the program list.  We should get rid of that one.

 

Here are the process logs,

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name
firefox.exe    19.75    202,256 K    154,728 K    2364    Firefox    Mozilla Corporation
OUTLOOK.EXE    1.06    74,512 K    135,708 K    5832    Microsoft Outlook    Microsoft Corporation
explorer.exe    1.18    82,192 K    105,564 K    2404    Windows Explorer    Microsoft Corporation
svchost.exe    0.11    81,540 K    88,348 K    1020    Host Process for Windows Services    Microsoft Corporation
Dropbox.exe        72,076 K    86,856 K    2688    Dropbox    Dropbox, Inc.
dwm.exe    12.71    149,440 K    72,800 K    2320    Desktop Window Manager    Microsoft Corporation
MsMpEng.exe    0.49    69,344 K    64,688 K    820    Antimalware Service Executable    Microsoft Corporation
csrss.exe    1.77    7,260 K    52,684 K    496    Client Server Runtime Process    Microsoft Corporation
svchost.exe    0.74    30,124 K    41,760 K    1096    Host Process for Windows Services    Microsoft Corporation
procexp.exe    21.37    22,136 K    39,296 K    5508    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
SearchIndexer.exe    0.03    38,548 K    29,064 K    2580    Microsoft Windows Search Indexer    Microsoft Corporation
spoolsv.exe    < 0.01    13,076 K    20,732 K    1556    Spooler SubSystem App    Microsoft Corporation
ISUSPM.exe        14,616 K    20,716 K    3480    Common Software Manager    Flexera Software LLC.
EvtEng.exe    0.02    11,724 K    19,268 K    2040    Intel® PROSet/Wireless Event Log Service    Intel® Corporation
svchost.exe    4.51    9,736 K    17,556 K    1052    Host Process for Windows Services    Microsoft Corporation
wlanext.exe    0.05    9,604 K    16,816 K    1412    Windows Wireless LAN 802.11 Extensibility Framework    Microsoft Corporation
SetPoint.exe        6,184 K    15,560 K    3704    Logitech SetPoint Event Manager (UNICODE)    Logitech, Inc.
agent.exe        7,356 K    15,084 K    3428    FLEXnet Connect Agent    Flexera Software LLC.
svchost.exe    0.21    15,112 K    14,736 K    984    Host Process for Windows Services    Microsoft Corporation
audiodg.exe    7.40    15,976 K    14,732 K    4516    Windows Audio Device Graph Isolation     Microsoft Corporation
svchost.exe    0.39    13,016 K    13,772 K    1304    Host Process for Windows Services    Microsoft Corporation
msseces.exe        4,996 K    12,288 K    3072    Microsoft Security Client User Interface    Microsoft Corporation
taskhost.exe    0.03    11,156 K    12,260 K    2060    Host Process for Windows Tasks    Microsoft Corporation
rundll32.exe    0.17    5,160 K    11,736 K    2684    Windows host process (Rundll32)    Microsoft Corporation
svchost.exe    2.87    8,464 K    11,272 K    1624    Host Process for Windows Services    Microsoft Corporation
WmiPrvSE.exe    0.03    5,024 K    10,016 K    2892    WMI Provider Host    Microsoft Corporation
taskmgr.exe    3.01    2,784 K    9,956 K    3240    Windows Task Manager    Microsoft Corporation
OSPPSVC.EXE        3,044 K    9,616 K    4856    Microsoft Office Software Protection Platform Service    Microsoft Corporation
lsass.exe    1.74    3,716 K    9,428 K    552    Local Security Authority Process    Microsoft Corporation
DCPSysMgr.exe        6,772 K    8,732 K    3244    Dell System Manager    Dell Inc.
DCPSysMgrSvc.exe        2,224 K    8,260 K    2016    Dell - System Manager Service    Dell Inc.
KHALMNPR.exe        4,940 K    8,160 K    3856    Logitech KHAL Main Process    Logitech, Inc.
svchost.exe    0.22    3,388 K    7,700 K    684    Host Process for Windows Services    Microsoft Corporation
svchost.exe    0.27    4,104 K    7,616 K    760    Host Process for Windows Services    Microsoft Corporation
services.exe    0.30    4,448 K    7,524 K    536    Services and Controller app    Microsoft Corporation
jusched.exe        1,744 K    7,312 K    3172    Java™ Update Scheduler    Oracle Corporation
svchost.exe    0.20    3,112 K    6,988 K    1596    Host Process for Windows Services    Microsoft Corporation
FF_Protection.exe    0.27    1,944 K    6,380 K    3052    FF_Protection MFC Application    
wmpnetwk.exe    < 0.01    5,880 K    6,228 K    2972    Windows Media Player Network Sharing Service    Microsoft Corporation
winlogon.exe        2,660 K    6,188 K    868    Windows Logon Application    Microsoft Corporation
PdfPro8Hook.exe    0.88    7,760 K    5,844 K    3120    PdfPro8Hook.exe    Nuance Communications, Inc.
FreeAgentService.exe        3,396 K    5,776 K    1756    Sync Windows Services    Seagate Technology LLC
wuauclt.exe        1,640 K    5,700 K    1696    Windows Update    Microsoft Corporation
igfxpers.exe        1,796 K    5,696 K    3044    persistence Module    Intel Corporation
WmiPrvSE.exe        2,096 K    5,164 K    6124    WMI Provider Host    Microsoft Corporation
hkcmd.exe        1,676 K    5,104 K    3028    hkcmd Module    Intel Corporation
igfxext.exe        1,372 K    4,664 K    4416    igfxext Module    Intel Corporation
csrss.exe    0.01    2,504 K    4,432 K    432    Client Server Runtime Process    Microsoft Corporation
RegSrvc.exe        1,124 K    4,428 K    1952    Intel® PROSet/Wireless Registry Service    Intel® Corporation
WUDFHost.exe        1,240 K    4,196 K    2508    Windows Driver Foundation - User-mode Driver Framework Host Process    Microsoft Corporation
svchost.exe        1,212 K    3,880 K    2272    Host Process for Windows Services    Microsoft Corporation
unsecapp.exe        1,080 K    3,700 K    2672    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation
wininit.exe        1,000 K    3,404 K    488    Windows Start-Up Application    Microsoft Corporation
lsm.exe        1,596 K    3,392 K    560    Local Session Manager Service    Microsoft Corporation
svchost.exe        956 K    3,348 K    2188    Host Process for Windows Services    Microsoft Corporation
armsvc.exe        868 K    3,028 K    1700    Adobe Acrobat Update Service    Adobe Systems Incorporated
PDFProFiltSrv.exe    0.02    828 K    2,736 K    1880    PDFPROFILTSRV.EXE    Nuance Communications, Inc.
svchost.exe        692 K    2,712 K    1932    Host Process for Windows Services    Microsoft Corporation
System    2.31    48 K    2,384 K    4        
conhost.exe        556 K    2,228 K    1420    Console Window Host    Microsoft Corporation
NisSrv.exe    0.09    6,548 K    2,144 K    3668    Microsoft Network Realtime Inspection Service    Microsoft Corporation
svchost.exe        568 K    2,012 K    3064    Host Process for Windows Services    Microsoft Corporation
smss.exe        348 K    888 K    328    Windows Session Manager    Microsoft Corporation
System Idle Process    2.74    0 K    24 K    0        
Interrupts    15.39    0 K    0 K    n/a    Hardware Interrupts and DPCs  

 

AFter shutting down Firefox
 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name
Interrupts    0.45    0 K    0 K    n/a    Hardware Interrupts and DPCs    
System Idle Process    90.56    0 K    24 K    0        
smss.exe        332 K    880 K    328    Windows Session Manager    Microsoft Corporation
conhost.exe        556 K    2,236 K    1440    Console Window Host    Microsoft Corporation
System    0.18    48 K    2,388 K    4        
svchost.exe        696 K    2,692 K    2000    Host Process for Windows Services    Microsoft Corporation
PDFProFiltSrv.exe    < 0.01    836 K    2,752 K    1936    PDFPROFILTSRV.EXE    Nuance Communications, Inc.
armsvc.exe        916 K    3,096 K    1748    Adobe Acrobat Update Service    Adobe Systems Incorporated
lsm.exe        1,388 K    3,236 K    560    Local Session Manager Service    Microsoft Corporation
jusched.exe        988 K    3,640 K    3512    Java™ Update Scheduler    Oracle Corporation
unsecapp.exe        1,068 K    3,704 K    2620    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation
csrss.exe    < 0.01    1,580 K    3,748 K    432    Client Server Runtime Process    Microsoft Corporation
wininit.exe        1,276 K    3,760 K    488    Windows Start-Up Application    Microsoft Corporation
taskeng.exe        1,172 K    3,832 K    1824    Task Scheduler Engine    Microsoft Corporation
svchost.exe    0.01    1,272 K    3,916 K    2244    Host Process for Windows Services    Microsoft Corporation
WUDFHost.exe        1,244 K    4,208 K    2452    Windows Driver Foundation - User-mode Driver Framework Host Process    Microsoft Corporation
RegSrvc.exe        1,156 K    4,432 K    2020    Intel® PROSet/Wireless Registry Service    Intel® Corporation
igfxext.exe    < 0.01    1,444 K    4,580 K    4492    igfxext Module    Intel Corporation
NisSrv.exe        6,268 K    4,840 K    3560    Microsoft Network Realtime Inspection Service    Microsoft Corporation
PdfPro8Hook.exe    0.16    7,772 K    5,108 K    3348    PdfPro8Hook.exe    Nuance Communications, Inc.
hkcmd.exe    0.01    1,756 K    5,144 K    3148    hkcmd Module    Intel Corporation
igfxpers.exe    < 0.01    1,844 K    5,700 K    3160    persistence Module    Intel Corporation
FreeAgentService.exe        3,448 K    5,808 K    1788    Sync Windows Services    Seagate Technology LLC
winlogon.exe        2,764 K    6,216 K    868    Windows Logon Application    Microsoft Corporation
FF_Protection.exe    0.04    1,960 K    6,520 K    3188    FF_Protection MFC Application    
svchost.exe    0.02    3,504 K    6,568 K    756    Host Process for Windows Services    Microsoft Corporation
svchost.exe    0.10    2,832 K    6,732 K    1576    Host Process for Windows Services    Microsoft Corporation
sppsvc.exe        2,092 K    7,008 K    6076    Microsoft Software Protection Platform Service    Microsoft Corporation
WmiPrvSE.exe        3,268 K    7,312 K    3652    WMI Provider Host    Microsoft Corporation
svchost.exe    < 0.01    3,328 K    7,320 K    672    Host Process for Windows Services    Microsoft Corporation
services.exe    0.02    4,516 K    7,468 K    536    Services and Controller app    Microsoft Corporation
KHALMNPR.exe    < 0.01    4,776 K    8,080 K    3956    Logitech KHAL Main Process    Logitech, Inc.
DCPSysMgr.exe    < 0.01    6,804 K    8,116 K    3740    Dell System Manager    Dell Inc.
DCPSysMgrSvc.exe        2,432 K    8,420 K    360    Dell - System Manager Service    Dell Inc.
taskmgr.exe    0.23    2,504 K    8,720 K    4992    Windows Task Manager    Microsoft Corporation
lsass.exe    0.27    3,444 K    9,176 K    552    Local Security Authority Process    Microsoft Corporation
ISUSPM.exe    < 0.01    3,748 K    9,656 K    340    Common Software Manager    Flexera Software LLC.
taskhost.exe    0.01    6,436 K    9,856 K    2136    Host Process for Windows Tasks    Microsoft Corporation
SearchIndexer.exe    0.04    36,716 K    10,884 K    2992    Microsoft Windows Search Indexer    Microsoft Corporation
rundll32.exe    < 0.01    4,692 K    11,168 K    2408    Windows host process (Rundll32)    Microsoft Corporation
svchost.exe        7,828 K    11,368 K    1604    Host Process for Windows Services    Microsoft Corporation
WmiPrvSE.exe        5,396 K    11,576 K    2852    WMI Provider Host    Microsoft Corporation
svchost.exe    0.01    12,136 K    11,592 K    1312    Host Process for Windows Services    Microsoft Corporation
wmpnetwk.exe        4,808 K    12,228 K    3772    Windows Media Player Network Sharing Service    Microsoft Corporation
msseces.exe    < 0.01    5,124 K    12,232 K    3296    Microsoft Security Client User Interface    Microsoft Corporation
svchost.exe    < 0.01    7,124 K    12,580 K    1064    Host Process for Windows Services    Microsoft Corporation
agent.exe    0.01    5,768 K    13,200 K    3776    FLEXnet Connect Agent    Flexera Software LLC.
audiodg.exe        15,240 K    14,008 K    1160    Windows Audio Device Graph Isolation     Microsoft Corporation
SetPoint.exe    0.05    6,088 K    14,900 K    3752    Logitech SetPoint Event Manager (UNICODE)    Logitech, Inc.
svchost.exe    0.84    14,880 K    15,236 K    980    Host Process for Windows Services    Microsoft Corporation
wlanext.exe        9,596 K    16,772 K    1432    Windows Wireless LAN 802.11 Extensibility Framework    Microsoft Corporation
spoolsv.exe    < 0.01    11,808 K    18,224 K    1528    Spooler SubSystem App    Microsoft Corporation
EvtEng.exe        14,032 K    21,112 K    452    Intel® PROSet/Wireless Event Log Service    Intel® Corporation
csrss.exe    0.50    7,064 K    26,568 K    496    Client Server Runtime Process    Microsoft Corporation
svchost.exe    0.01    25,848 K    31,672 K    1100    Host Process for Windows Services    Microsoft Corporation
procexp.exe    3.80    20,840 K    36,420 K    5508    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com
dwm.exe    0.64    123,160 K    50,252 K    2944    Desktop Window Manager    Microsoft Corporation
explorer.exe    1.56    40,516 K    58,828 K    2984    Windows Explorer    Microsoft Corporation
MsMpEng.exe    0.44    63,696 K    60,320 K    816    Antimalware Service Executable    Microsoft Corporation
svchost.exe    < 0.01    54,156 K    60,384 K    1016    Host Process for Windows Services    Microsoft Corporation
Dropbox.exe    0.02    71,248 K    85,844 K    2220    Dropbox    Dropbox, Inc.
 


  • 0

#19
helpme1962

helpme1962

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Oh, one more thing, sorry, I don't see where the eset scan log was saved.


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#20
23red

23red

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Thank you :thumbsup:  I'm going to take a closer look at this.  Do you use Firefox most?  Are videos still not playing correctly?  And would the issue with the videos be with Firefox and is the issue the same with Internet Explorer?


  • 0

#21
Dakeyras

Dakeyras

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Due to lack of feedback, this topic has been closed.

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