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computer slow down.... [Solved]

a case of dl-host gone wild

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#16
jamally

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well, that's a relief....

>

 Results of screen317's Security Check version 0.99.88 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG AntiVirus Free Edition 2014  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67 
 Adobe Reader 10.1.12 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 9%
````````````````````End of Log``````````````````````
 


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#17
BrianDrab

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OK! Well done, your computer is clean again! :thumbsup: Following are some cleanup instructions as well as some recommendations/information. Make sure to update your Adobe Reader as it's out of date. Instructions for doing so are below.
 
1. Clean Up!
We need to remove all the tools that we used so that should you ever be re-infected, you will download updated versions which may have updated detection logic.

1. Download Delfix from here.
2. Ensure everything is checked.

3. Click Run.

Note: The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
 
2. Windows Updates
Another essential task is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and
threats. Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically. Follow the instructions below to ensure your
settings are optimal.
1. Click the Start Orb in the lower left corner of the screen.
2. Type Windows Update in the search box that appears
3. Click on the Windows Update program that appears in the search results.
Windows%20Update.JPG

4. Click on Change Settings.
CheckForUpdates.JPG

5. Select "Install updates automatically (recommended)" from the Important updates drop-down.
WUChangeSettings.JPG

6. Choose a day and a time when you know the computer will be on and connected to the internet. The default is 3:00AM every day.
7. Ensure that all of the other check boxes are checked.
8. Click OK.

 

3. Keeping Programs Updated
You need to ensure that any programs installed on your machine are kept current. The bad guys exploit vulnerabilities that are found in older versions of software. A very good piece of
software that keeps your programs up-to-date is Secunia Personal Software Inspector (PSI). You can download and install it from here. You can read more
information about this free software as well as a video walkthrough from here.
 
Another alternative and popular software program for keeping your programs current is FileHippo Update Checker. Some people prefer this one.
 
1. Please download FileHippo update checker from here and save to your desktop.
2. Double-click the FHSetup.exe file that was downloaded and accept all the defaults to install the program.
3. The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    Once updates are found you will see information from your task bar as follows. If you click on this informational message you will be taken to a website showing the programs
    that you have that are outdated and links will be provided to the updates.
Capture.JPG

 
4. Keeping Java Updated
WARNING: Java is one of the most exploited program at this time. The Department of Homeland Security recommends that computer users disable Java. You can read more about this here.
I would recommend that you completely uninstall Java unless you need it to run an important software. If you need it or are unsure or uncomfortable with removing it then I would

recommend that you disable Java in your browsers until you need it and then enable it at that time. (See How to disable Java in your web browser and How to unplug Java from the browser). If you don't uninstall it, it's also important that you keep it updated. In your case you have the most current version so if you decide to keep it there is nothing to do presently. Please keep it current however.
 

Unless you have disabled the default behavior, Java will check for updates once a month and then prompt you that there is an update. You should allow this program to update.
 
 
5. Keep Adobe Reader Updated
Check to see what the latest major version of Adobe Reader is here. The full version is something like 11.0.06 for example but the major version is just the first
number before the period so 11 in this case or XI.
Verify what version you have by doing the following.
1. Open Adobe Reader
2. Click Help on the menu at the top
3. Select About Adobe Reader

If your major version matches the major version from Adobe then perform the following steps.
 

1. Open Adobe Reader
2. Click Help on the menu at the top
3. Click Check for Updates
4. Allow any Updates to be downloaded and installed
5. If asked to reboot, please do.
6. Repeat these steps until you are told that no updates are available.

If your major version is lower than the major version from Adobe then perform the following steps.

1. Uninstall Adobe Reader. Click here for instructions on
how to uninstall a program.
2. Install the newest version from this website.
Note: Make sure to uncheck the Optional Offer (i.e. Google Chrome, Google Toolbar) unless you really want it.

NOTE: You should disable JavaScript in the program as this is a highly exploitable method for the bad guys to get in your machine. Follow these
instructions to disable it in Adobe Reader.

1. Open Adobe Reader
2. Select Edit from the menu and select Preferences
3. Click on JavaScript in the left column and uncheck Enable Acrobat JavaScript.
4. Click OK and close the program.

NOTE: Many installers, including Adobe Reader, offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While
most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.
 

6. Antivirus - Preventative
Note: Let's keep Malwarebytes installed as it's a fantastic piece of software. Malwarebytes is not actively monitoring your machine so it won't conflict
with the Antivirus that you decide to install. I would recommend that you open up this program, allow it to update and scan your machine at least quarterly...monthly if you can.

 
7. Crypto Warning!!!! - Complete Data Loss can occur!
There are particularly nasty infections out there at the moment that encrypt your data and hold it for ransom. You may read more about this here.

  • Download CryptoPrevent free for home use here following the instructions below.
  • Save the file to your desktop from the link above and then open the program by clicking Run when prompted from your browser or by going to the desktop where the file was saved and double-clicking.
  • Accept all the defaults during the install. The last screen of the install has a checkmark in "Launch CryptoPrevent". This is good and will launch the program once you click Finish.
  • You will get a prompt asking if you purchased a Product Key for Automatic Updates. You can answer No.
  • You will then be prompted to learn more about automatic updates or if you want to purchase a key. This is up to you but you don't have to.
  • You will then be prompted to apply all default protections. Answer Yes.
  • You may get a message stating that Windows Sidebar and Desktop Gadgets are a major security vulnerability and asking you if you want to disable them. If you don't use these features, answer Yes.
  • That's it. The protection is in place.

Note: The free version doesn't provide automatic updates. Periodically, you should open up the program (there is a shortcut on your desktop now) and select the Updates! menu....and select Check for Updates to see if there are any as this infection has serious consequences.
 
Updates.JPG
 

OK, all the best, and stay safe!
 

Items for your next post.
1. Contents of the Delfix log.
2. Any question or problems you have with these instructions.


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#18
jamally

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so here is the last requested log.. don't need a re-format,, ..--- in two sentences, what did you see caused this ( OTHER THAN THE 2

BUNDLED FILES I DOWNLOADED - which I should have got from the home page )...

>

# DelFix v10.8 - Logfile created 08/10/2014 at 01:20:53
# Updated 29/07/2014 by Xplode
# Username : captn - 10CHOCTAW
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #84 [End of disinfection | 10/08/2014 04:32:00]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#19
BrianDrab

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It's likely the infection came as a result of those programs that were downloaded and installed. There are other common reasons for getting infected which you can read about here.


Edited by BrianDrab, 08 October 2014 - 06:06 AM.

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#20
jamally

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well,, I'm back in the race.. 

>

I'm familiarizing myself with that crypto - [first time I ever heard of it] - and many thanks to you and the

>

embattled corp of file regulators at the geek patrol..


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#21
godawgs

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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