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pirated software - rhow to get rid of it and restore to original facto


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#1
bubbles20

bubbles20

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local business man installed pirated windows 7 on my windows xp to update my operationg system.  My computer works like crap.  Asked him to restore it and clean it up, told me where to go.

 

How do I reset to original factory condition and get rid of the pirated windows 7?

 

I have an HP it is about 9 years old and I don't have a disc.  


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#2
Ztruker

Ztruker

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What is the full model number and what are the specs of the computer?
CPU speed, # of cores.
How much memory.
How big is the hard drive, what speed, 5400 or 7200 RPM.
 
Run Windows 7 Upgrade Advisor, see what it says.
 
You're going to have to buy a XP install DVD or a HP Recovery DVD or a Windows 7 Install DVD, Which one depends on what you want to do and cost., unless you can borrow one from a friend.
 
XP Install CD you can get from E-bay. Just get one that matches the version of XP you have unless it comes with a COA sticker and key, then you can use it instead of the key from the COA sticker on your computer.
 
You can order a HP Recovery DVD from RestoreDisks.com
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#3
rshaffer61

rshaffer61

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Are you still having problems with your issue?
It has been 19 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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