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Keep getting redirected to "online.bbt.com/auth/pwd.tb" [Solve

Redirect wrong password banking site

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#76
emeraldnzl

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Will ESET not download from Chrome??

 
If you check FAQs at ESET you will see that Chrome is not mentioned. You are likely having trouble with FF because it needs ESET Smart installer to run. I remember now that we had this problem last time we tried ESET.
 
I actually think you will be fine just updating and running a scan with the Kaspersky security suite you have on that machine. Kaspersky is very good and all you really need for that computer. I see you have reinstalled a lot of spyware programs. I do wonder if you are creating the possibility for conflict with all those programs. I know they are mostly passive but you should know that running two or more real-time anti-virus, anti-spyware and firewall monitors at the same time can cause a conflict. That conflict can result in slow computer performance, error messages, crashes of the programs or other types of failure. You will very likely end up with little or no protection.
 
Subject to the Kaspersky scan coming up clean I think you are good to go. :thumbsup:
 
There are a couple of last steps to perform and then you're all set.

Follow these steps to uninstall Combofix. This will also clean out and reset your Restore Points
  • Click START then RUN (Vista users go to Programs > Accessories > Run)
  • Now type Combofix /Uninstall in the runbox  and click OK.  Note the space between the X and the U, it needs to be there.


    CF_Uninstall-1.jpg
To clear away most of the remaining tools we have been using download Delfix from here.

Put a check (tick) in the following box:
  • Remove disinfection tools
Then click Run

The tool will run for a short time. When completed a notepad window will open with a log. Please copy and paste the log back here.
 
 
Any remaining tools may be deleted.
 
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A reminder:  Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
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Here are some things that I think are worth having a look at if you don't already know about them:

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It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

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Java warning

Java is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java, see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it, then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.
  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.

       
  • Click Start > Control Panel > Add or Remove Programs
       
  • Remove all Java updates except the latest one you have just installed.
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To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

    * Click Start > Control Panel > System and Security > Windows Update
    * Under Windows Update click on Turn automatic updating on or off
    * Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!
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#77
BeachBumBum

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One thing at a time.  Here's the ESET results.  And I know that multiple running AV's and AS's will conflict.  The only active one is SpywareBlaster.  The others are manual scans.  How do I install ESET smart installer to FF??
 
C:\AdwCleaner\Quarantine\C\Program Files (x86)\PC Speed Maximizer\PCSpeedMaximizer.exe.vir a variant of Win32/SpeedingUpMyPC application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\PC Speed Maximizer\SPMSmartScan.exe.vir a variant of Win32/Adware.SpeedingUpMyPC.C application cleaned by deleting - quarantined

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#78
BeachBumBum

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Here is the log after the cleaning, but Windows could not find Combofix to uninstall:

 

# DelFix v10.8 - Logfile created 13/10/2014 at 21:28:44

# Updated 29/07/2014 by Xplode
# Username : Owner - OWNER-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\Qoobox
Deleted : C:\Combofix
Deleted : C:\FRST
Deleted : C:\zoek_backup
Deleted : C:\AdwCleaner
Deleted : C:\ComboFix.txt
Deleted : C:\zoek-results.log
Deleted : C:\Users\Owner\Desktop\zoek.exe
Deleted : C:\Users\Owner\Downloads\ComboFix - Shortcut.lnk
Deleted : C:\Users\Owner\Downloads\Fixlog.txt
Deleted : C:\Users\Owner\Downloads\FRST64.exe
Deleted : C:\Users\Owner\Downloads\rkill.com
Deleted : C:\Users\Owner\Downloads\SecurityCheck.exe
Deleted : C:\Windows\grep.exe
Deleted : C:\Windows\PEV.exe
Deleted : C:\Windows\NIRCMD.exe
Deleted : C:\Windows\MBR.exe
Deleted : C:\Windows\SED.exe
Deleted : C:\Windows\SWREG.exe
Deleted : C:\Windows\SWSC.exe
Deleted : C:\Windows\SWXCACLS.exe
Deleted : C:\Windows\Zip.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\combofix.exe
 
########## - EOF - ##########

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#79
BeachBumBum

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I guess the logs I posted are okay.  The only other thing I was wondering was...How do I install ESET smart installer to FF??  You have been so very helpful and I want to thank you for helping me to clean out my parents computer.  They are so happy now!   :yes: (Y)


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#80
emeraldnzl

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I guess the logs I posted are okay.

 

Yes everything looks fine.

 

How do I install ESET smart installer to FF??

 

 

 

Usually it flags you in some way but I wouldn't worry about it. Kaspersky is very thorough.

 

 

You have been so very helpful and I want to thank you for helping me to clean out my parents computer.  They are so happy now!   yes.gif.pagespeed.ce.-FW1vOke9g.gif (Y)

 

You are very welcome. :happy:

 

I will keep this thread open for a day or two in case any issues arise.


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#81
BeachBumBum

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:thumbsup:


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#82
emeraldnzl

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I overlooked this:
 

Here is the log after the cleaning, but Windows could not find Combofix to uninstall:

Doesn't matter. You didn't have to uninstall it... just follow the instruction which does it for you. It is a bit complicated though and Delfix has removed most of it anyway. Nothing left to worry about. :)


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#83
emeraldnzl

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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