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IE slowdown, stops working, hijacked by survey page [Closed]


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#1
drgwspup

drgwspup

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hi

 

my IE has become a mess recently.  tried to d/l Audials to capture some streaming video for a recent plane trip and appears to have jacked up my computer even more than before.

 

-now getting a consistent re-direct to a page asking me to take a survey.

 

-getting consistent "IE has stopped" working message.  Was a problem about 6 -12 months ago. Googled a fix for that but can't seem to find it again.

 

-inconsistent back button, sometime works other times doesn't

 

-had my search engine changed from google.

 

other misc stuff.

 

Can you help?

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#2
drgwspup

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couple other things while using IE:

 

sometime I get a video playing in the background that I hear but can't see to stop


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#3
Essexboy

Essexboy

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Hi there, sorry for the delay.  I will need some fresh scans and an update on the problems you are experiencing

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.
THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan

AswMBR%20scan.JPG


On completion of the scan click save log, save it to your desktop and post in your next reply
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#4
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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