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Hi I keep getting an error message in my firefox browser "navigati

navigation cancelled virus firefox

  • This topic is locked This topic is locked

#61
zep516

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Allow the up date to take place for Malwarebytes

I think we should reinstall Firefox too.

Get Firefox Here you can just download and install it, no uninstall necessary

Focus on those 2 items.

Thanks
Joe :)
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#62
Feather24

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Ok Joe, updated firefox, seems to be working much faster than it did, update malwarebytes and ran a scan nothing to report there.

 

Is there anything we can do with IE?

 

oh yes did we get rid of that Trojan :headscratch:

 

thanks :D


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#63
zep516

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Hello,

I think it's best to reset Internet Explorer 11, Please note this will put back to how it was originally installed.

See Here

You may lose your add ons and bookmarks, add ons to a browser are nothing but problems anyway. It's always the most likely thing to go wrong and they do.

Let me know.

Thanks
Joe :)
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#64
Feather24

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Hi Joe, just tried your link and it took me back to the forum I guess that must be wrong?  thanks


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#65
zep516

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Hello,

Sorry about that the link has been repaired.

Joe
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#66
Feather24

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thanks Joe just seen the new link will do.


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#67
Feather24

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Just to let you know that firefox is still having problems, it is better than it was now.  Today I got this message: The connection was interrupted

The connection to www.geekstogo.com was interrupted while the page was loading.

 

Also I am getting a problem with the proxy settings.  My SP for internet provide me with a software that helps to fix any issues with internet etc.  In firefox I need to go into tools, options, advanced, network, connection, setting and reset to "no proxy" frequently not sure why.  Maybe this might give us some clues?

 

Hope that helps.

 

thanks


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#68
zep516

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Hello,

Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.

Checkmark following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Restore Points
Click Go and post the result.

Thanks
Joe :)
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#69
Feather24

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Hi Joe thanks for your post.  Just completed my AVG scan today and it picked up a virus.

 

It said it hadn't deleted it because the file was too big.  I had to manually heal it, ie select healing and ok the default as it was a bigger file.

 

Here is the virus it picked up: JS/HiddenLink - is a malicious software that once it is exceuted has the capability of replicating itself and infect other files and programs. These type of malware, called Viruses, can steal hard disk space and memory that slows down or completely halts your PC. It can also corrupt or delete data, erase your hard drive, steal personal information, hijack your screen and spam your contacts to spread ... Read more

 

It was located on my G: drive from a file backup.


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#70
Feather24

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Here is the log for the mini tool box:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Frances (administrator) on 06-11-2014 at 14:39:39
Running from "C:\Users\Frances\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
::1       localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Frances-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lan

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 6C-F0-49-58-2E-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::71d9:503d:6c27:606e%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 06 November 2014 10:05:12
   Lease Expires . . . . . . . . . . : 07 November 2014 10:06:24
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 242020425
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-41-00-73-6C-F0-49-58-2E-75
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.lan:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:30bb:3d76:3f57:febf(Preferred)
   Link-local IPv6 Address . . . . . : fe80::30bb:3d76:3f57:febf%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dsldevice.lan
Address:  192.168.1.254

Name:    google.com
Addresses:  2a00:1450:4009:801::1001
      74.125.230.129
      74.125.230.132
      74.125.230.134
      74.125.230.137
      74.125.230.133
      74.125.230.135
      74.125.230.136
      74.125.230.142
      74.125.230.130
      74.125.230.131
      74.125.230.128


Pinging google.com [74.125.230.227] with 32 bytes of data:
Reply from 74.125.230.227: bytes=32 time=24ms TTL=58
Reply from 74.125.230.227: bytes=32 time=23ms TTL=58

Ping statistics for 74.125.230.227:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 23ms, Maximum = 24ms, Average = 23ms
Server:  dsldevice.lan
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=120ms TTL=49
Reply from 98.139.183.24: bytes=32 time=123ms TTL=49

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 120ms, Maximum = 123ms, Average = 121ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...6c f0 49 58 2e 75 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.64     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.64    276
     192.168.1.64  255.255.255.255         On-link      192.168.1.64    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.64    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.64    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.64    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:90d7:30bb:3d76:3f57:febf/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::30bb:3d76:3f57:febf/128
                                    On-link
 10    276 fe80::71d9:503d:6c27:606e/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/31/2014 11:32:39 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/30/2014 08:41:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/29/2014 11:03:15 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/28/2014 10:24:13 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/27/2014 11:12:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/24/2014 06:07:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/24/2014 03:39:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: CommunicationCentre.exe, version: 7.1.180.94, time stamp: 0x4fe9881e
Faulting module name: QtCore4.dll, version: 4.7.2.0, time stamp: 0x4d63c30d
Exception code: 0xc0000005
Fault offset: 0x000e2707
Faulting process id: 0x18c0
Faulting application start time: 0xCommunicationCentre.exe0
Faulting application path: CommunicationCentre.exe1
Faulting module path: CommunicationCentre.exe2
Report Id: CommunicationCentre.exe3

Error: (10/24/2014 03:38:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: CommunicationCentre.exe, version: 7.1.180.94, time stamp: 0x4fe9881e
Faulting module name: QtCore4.dll, version: 4.7.2.0, time stamp: 0x4d63c30d
Exception code: 0xc0000005
Fault offset: 0x000e2707
Faulting process id: 0x2bb4
Faulting application start time: 0xCommunicationCentre.exe0
Faulting application path: CommunicationCentre.exe1
Faulting module path: CommunicationCentre.exe2
Report Id: CommunicationCentre.exe3

Error: (10/24/2014 03:38:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: CommunicationCentre.exe, version: 7.1.180.94, time stamp: 0x4fe9881e
Faulting module name: QtCore4.dll, version: 4.7.2.0, time stamp: 0x4d63c30d
Exception code: 0xc0000005
Fault offset: 0x000e2707
Faulting process id: 0x2ab0
Faulting application start time: 0xCommunicationCentre.exe0
Faulting application path: CommunicationCentre.exe1
Faulting module path: CommunicationCentre.exe2
Report Id: CommunicationCentre.exe3

Error: (10/24/2014 03:28:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: iTunes.exe, version: 11.2.2.3, time stamp: 0x5383f31a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00003d4d
Faulting process id: 0x2c4
Faulting application start time: 0xiTunes.exe0
Faulting application path: iTunes.exe1
Faulting module path: iTunes.exe2
Report Id: iTunes.exe3


System errors:
=============
Error: (10/29/2014 10:06:50 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.

Error: (10/29/2014 10:05:54 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (10/27/2014 09:33:21 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.

Error: (10/24/2014 03:44:33 PM) (Source: Service Control Manager) (User: )
Description: The ServiceLayer service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (10/24/2014 03:35:30 PM) (Source: Service Control Manager) (User: )
Description: The ServiceLayer service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (10/18/2014 00:36:57 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (10/18/2014 00:33:19 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.


Microsoft Office Sessions:
=========================
Error: (10/31/2014 11:32:39 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/30/2014 08:41:04 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/29/2014 11:03:15 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/28/2014 10:24:13 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/27/2014 11:12:05 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/24/2014 06:07:50 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll

Error: (10/24/2014 03:39:04 PM) (Source: Application Error)(User: )
Description: CommunicationCentre.exe7.1.180.944fe9881eQtCore4.dll4.7.2.04d63c30dc0000005000e270718c001cfefa0a0b137a0C:\Program Files\Nokia\Nokia PC Suite 7\CommunicationCentre.exeC:\Program Files\Nokia\Nokia PC Suite 7\QtCore4.dlle1e669e8-5b93-11e4-b0d2-6cf049582e75

Error: (10/24/2014 03:38:40 PM) (Source: Application Error)(User: )
Description: CommunicationCentre.exe7.1.180.944fe9881eQtCore4.dll4.7.2.04d63c30dc0000005000e27072bb401cfefa09238ef33C:\Program Files\Nokia\Nokia PC Suite 7\CommunicationCentre.exeC:\Program Files\Nokia\Nokia PC Suite 7\QtCore4.dlld3648467-5b93-11e4-b0d2-6cf049582e75

Error: (10/24/2014 03:38:15 PM) (Source: Application Error)(User: )
Description: CommunicationCentre.exe7.1.180.944fe9881eQtCore4.dll4.7.2.04d63c30dc0000005000e27072ab001cfefa081c0b096C:\Program Files\Nokia\Nokia PC Suite 7\CommunicationCentre.exeC:\Program Files\Nokia\Nokia PC Suite 7\QtCore4.dllc49c460e-5b93-11e4-b0d2-6cf049582e75

Error: (10/24/2014 03:28:02 PM) (Source: Application Error)(User: )
Description: iTunes.exe11.2.2.35383f31aunknown0.0.0.000000000c000000500003d4d2c401cfef9b2602d260C:\Program Files\iTunes\iTunes.exeunknown57012339-5b92-11e4-b0d2-6cf049582e75



=========================== Installed Programs ============================
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.4.0.2710 - Adobe Systems Incorporated)
Adobe AIR (Version: 3.4.0.2710 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon Kindle For PC (HKLM\...\Amazon Kindle For PC) (Version:  - Amazon)
Apple Application Support (HKLM\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{18D47FA1-0440-48D3-A7E0-DA09537FF471}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft VideoImpression 2 (HKLM\...\{244E21B9-164C-4EC1-AED8-9BD64161E66D}) (Version:  - ArcSoft)
ArcSoft WebCam Companion 2 (HKLM\...\{C2E455CE-A952-4711-9505-51A8898B113F}) (Version:  - ArcSoft)
Audacity 2.0.2 (HKLM\...\Audacity_is1) (Version: 2.0.2 - Audacity Team)
Avery Wizard 3.1 (HKLM\...\{77077FFF-8831-470F-9627-E86F06A50CCD}) (Version: 3.1.8 - Avery)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4189 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
Belkin Wireless USB Utility (HKLM\...\InstallShield_{A6359CCF-215D-43D9-8366-479D231F2A72}) (Version: 6.3.2.16 - Belkin)
Belkin Wireless USB Utility (Version: 6.3.2.16 - Belkin) Hidden
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Business Contact Manager for Microsoft Outlook 2010 (HKLM\...\Business Contact Manager) (Version: 4.0.11308.0 - Microsoft Corporation)
Business Contact Manager for Microsoft Outlook 2010 (Version: 4.0.11308.0 - Microsoft Corporation) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.03 - Piriform)
Citrix Online Launcher (HKLM\...\{A4B72B94-7745-4CA8-A4D6-D8AC2442451C}) (Version: 1.0.153 - Citrix)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
DriverUpdate (HKLM\...\{E3B2301A-17BB-441E-B432-FF4DC8549B8A}) (Version: 2.2.36929 - SlimWare Utilities, Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
EPSON Attach To Email (HKLM\...\InstallShield_{20C45B32-5AB6-46A4-94EF-58950CAF05E5}) (Version: 1.01.0000 - SEIKO EPSON)
EPSON Attach To Email (Version: 1.01.0000 - SEIKO EPSON) Hidden
EPSON Copy Utility 3 (HKLM\...\{67EDD823-135A-4D59-87BD-950616D6E857}) (Version: 3.1.5.0 - )
EPSON Easy Photo Print (HKLM\...\{F19D07BC-6240-49D3-BA5C-59B015DF8916}) (Version: 1.2.2.0 - )
EPSON File Manager (HKLM\...\{E86BC406-944E-41F6-ADE6-2C136734C96B}) (Version: 1.1.0.0 - )
EPSON Image Clip Palette (HKLM\...\{314F6D08-A8B7-11D8-8446-0050BA1D384D}) (Version: 1.02.00 - )
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - )
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
EPSON Scan Assistant (HKLM\...\{2A88F1BF-7041-4E42-84B1-6B4ACB83AC64}) (Version: 1.10.00 - )
EPSON Web-To-Page (HKLM\...\{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}) (Version:  - )
ESDX3800 User's Guide (HKLM\...\ESDX3800 User's Guide) (Version:  - )
Evernote v. 5.6.4 (HKLM\...\{DFDF0BE2-2D71-11E4-9454-00163E98E7D6}) (Version: 5.6.4.4632 - Evernote Corp.)
f.lux (HKCU\...\Flux) (Version:  - )
FinePrint (HKLM\...\FinePrint) (Version: 6.15 - FinePrint Software, LLC)
GDR 5520 for SQL Server 2008 (KB2977321) (HKLM\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
Google Chrome (HKLM\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Talk (remove only) (HKCU\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.25.5 - Google Inc.) Hidden
GoToMeeting 6.0.0.1259 (HKCU\...\GoToMeeting) (Version: 6.0.0.1259 - CitrixOnline)
IAW20 (HKLM\...\IAW20) (Version:  - )
iCloud (HKLM\...\{00A61104-74B5-4056-AD00-4397EF4FB141}) (Version: 3.1.0.40 - Apple Inc.)
ImagXpress (Version: 7.0.74.0 - Nero AG) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® TV Wizard (HKLM\...\TVWiz) (Version:  - Intel Corporation)
iTunes (HKLM\...\{0718A90E-93AA-49AF-A4FE-0165ACD91DF0}) (Version: 11.2.2.3 - Apple Inc.)
LAME v3.98.3 for Audacity (HKLM\...\LAME for Audacity_is1) (Version:  - )
LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Communicator 2007 R2 (HKLM\...\{0D1CBBB9-F4A8-45B6-95E7-202BA61D7AF4}) (Version: 3.5.6907.268 - Microsoft Corporation)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2008 (HKLM\...\Microsoft SQL Server 10 Release) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 (Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Browser (HKLM\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Common Files (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Services (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Native Client (HKLM\...\{83298573-A6B6-42AB-A234-FE91CA2859C0}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{5D60AB1A-2409-4829-83D4-0972856D885A}) (Version: 10.3.5520.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{B857D868-F8B0-43EE-BC2B-D9E5ED21F237}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Windows Media Video 9 VCM (HKLM\...\WMV9_VCM) (Version:  - )
Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1 - Nokia) Hidden
Microsoft® Office Language Pack 2010 – English (Business Contact Manager for Microsoft Outlook 2010) (Version: 4.0.11308.0 - Microsoft Corporation) Hidden
MobileMe Control Panel (HKLM\...\{710BF966-43C8-4216-A8EC-BC4E169FF7C1}) (Version: 3.1.8.0 - Apple Inc.)
Mozilla Firefox 33.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 33.0.2 (x86 en-GB)) (Version: 33.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 33.0.2 - Mozilla)
MP3 Skype Recorder (HKLM\...\{CB606F47-7D0E-40DF-95BB-0E5413A1295F}) (Version: 3.1.3 - Alexander Nikiforov)
MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
neroxml (Version: 1.0.0 - Nero AG) Hidden
Nokia Connectivity Cable Driver (HKLM\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
Nokia PC Suite (HKLM\...\Nokia PC Suite) (Version: 7.1.180.94 - Nokia)
Nokia PC Suite (Version: 7.1.180.94 - Nokia) Hidden
Nokia Suite (HKLM\...\Nokia Suite) (Version: 3.8.48.0 - Nokia)
Nokia Suite (Version: 3.8.48.0 - Nokia) Hidden
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
OpenOffice.org 3.2 (HKLM\...\{09DF00E6-520C-49D5-B7E0-9612165CACA8}) (Version: 3.2.9502 - OpenOffice.org)
Paint.NET v3.5.8 (HKLM\...\{9CF4A37B-A8C4-44D7-8C53-13B9D9594BB2}) (Version: 3.58.0 - dotPDN LLC)
Pamela Pro 4.7 (HKLM\...\Pamela) (Version: 4.7 - Scendix Software GmbH)
PC Connectivity Solution (HKLM\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PIF DESIGNER (HKLM\...\{B90450DF-E781-46FD-B1F1-0C86DA40E443}) (Version:  - )
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Service Pack 3 for SQL Server 2008 (KB2546951) (HKLM\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
SpywareBlaster 5.0 (HKLM\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
Sql Server Customer Experience Improvement Program (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Trust Webcam Live (HKLM\...\{75438C0E-9925-412E-AD85-D0E71C6CE2ED}) (Version: 5.7.19.202_WHQL - Sonix)
TweetDeck (HKLM\...\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) (Version: 0.38.1 - TweetDeck Inc)
TweetDeck (Version: 0.38.1 - TweetDeck Inc) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Vision Board 1.31 (HKLM\...\Vision Board) (Version: 1.31 - OrangePeel)
VisionBoard Movie Recorder 1.00 (HKLM\...\VisionBoard Movie Recorder) (Version: 1.00 - OrangePeel)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vocal Remover (HKCU\...\Vocal Remover) (Version:  - Make-Your-Own-Karaoke.com)
Vocal Remover (Version: 1.2.4 - Make-Your-Own-Karaoke.com) Hidden
Windows Driver Package - Nokia Modem  (02/25/2011 4.7) (HKLM\...\E0AC723A3DE3A04256288CADBBB011B112AED454) (Version: 02/25/2011 4.7 - Nokia)
Windows Driver Package - Nokia Modem  (02/25/2011 7.01.0.9) (HKLM\...\72A50F48CC5601190B9C4E74D81161693133E7F7) (Version: 02/25/2011 7.01.0.9 - Nokia)
Windows Driver Package - Nokia pccsmcfd “LegacyDriver”  (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia)
Windows Phone app for desktop (HKLM\...\{5F71448B-88EB-4357-9A98-8658D4C49C48}) (Version: 1.1.2726.0 - Microsoft Corporation)
XNote Stopwatch (HKLM\...\XNote Stopwatch) (Version: 1.67 - dnSoft Research Group)

========================= Memory info: ===================================

Percentage of memory in use: 72%
Total physical RAM: 2037.49 MB
Available physical RAM: 561.97 MB
Total Pagefile: 4074.98 MB
Available Pagefile: 2494.72 MB
Total Virtual: 2047.88 MB
Available Virtual: 1949.91 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.79 GB) (Free:123.49 GB) NTFS
3 Drive d: (05_TRAINING_I_11-3-08) (CDROM) (Total:4.12 GB) (Free:0 GB) UDF
4 Drive e: () (Fixed) (Total:19.53 GB) (Free:9.73 GB) NTFS
5 Drive f: () (Fixed) (Total:54.99 GB) (Free:11.9 GB) NTFS
6 Drive g: (TOSHIBA HDD) (Fixed) (Total:465.65 GB) (Free:268.52 GB) FAT32

========================= Users: ========================================

User accounts for \\FRANCES-PC

Administrator            Frances                  Guest                    

========================= Restore Points ==================================

19-10-2014 18:00:16 Windows Backup
24-10-2014 14:54:54 Installed Windows Phone app for desktop
25-10-2014 12:14:51 Removed Java 7 Update 67
26-10-2014 19:00:22 Windows Backup
02-11-2014 19:00:20 Windows Backup

**** End of log ****
 

 

thanks Joe.


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#71
Feather24

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sometimes I notice when in firefox that the logo seems to change, when I log on it is the traditional logo then a couple of seconds later it changes to a different design.  Not sure if that means anything but thought I would let you know anyway.

PS I've also just reset my IE as you suggested so far so good with it. Will keep testing to see what happens.

thanks Joe.

Edited by Feather24, 06 November 2014 - 09:12 AM.

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#72
zep516

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Hello

Will keep testing to see what happens.


OK.

Let me know how things are.

I can't explain the Firefox Icon issue for the moment.

Joe
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#73
Feather24

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did you see my post about the virus? Any thoughts? thanks


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#74
zep516

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Yes.

If you received a pop-up warning for JS/HiddenLink while you were surfing a website, chances are that the malware was blocked and there's nothing to remove.

Joe
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#75
Feather24

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Hi Joe,

- No I didn't receive a pop up my AVG picked it up, and said that the file was so big that I had to ok it to remove it doing it manually rather than AVG just auto removing it. The strange thing is that the virus was in the G: drive (as I mentioned before) AND it was in backup files dating back to May and June 2013. How come it hadn't been picked up before now? What sort of security risk or damage will the virus have done been left on my system for so long?

- Can you give me some feedback about the last log, any issues, I'm guessing as you haven't mentioned it that it was ok?

- I received this message today from my SP:


Minimum specification

Incompatible Browser

We have detected that you are using a browser not currently supported by Plusnet Assist. The supported Browsers are :

•Internet Explorer 6.0 or higher
•Firefox
•Safari

This was while using Firefox, (remember when I said that the logo changed while using Firefox wondering it is re-directing to another page?)

I also got this message "mcci+mccilogx from Alcatel-Lucent" unverified publisher wanted to run. No idea what that was about.



thanks Joe

Edited by Feather24, 09 November 2014 - 07:26 AM.

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