Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Internet Explorer has stopped working crash


  • Please log in to reply

#1
mewsick75

mewsick75

    Member

  • Member
  • PipPipPip
  • 275 posts

Every time I use Internet Explorer it crashes at the end of the session.

I use Windows 8.1 Pro with IE 11.

It's happened now on 2 of my computers.

Any help would be greatly appreciated.

 

Here is the info:

 

Problem signature:
  Problem Event Name:                        BEX
  Application Name:                             IEXPLORE.EXE
  Application Version:                           11.0.9600.17278
  Application Timestamp:                     53eea0c3
  Fault Module Name:                          StackHash_5861
  Fault Module Version:                        0.0.0.0
  Fault Module Timestamp:                  00000000
  Exception Offset:                                PCH_D3_FROM_ntdll+0x0003D2EC
  Exception Code:                                  c0000005
  Exception Data:                                   00000008
  OS Version:                                          6.3.9600.2.0.0.256.48
  Locale ID:                                             1033
  Additional Information 1:                  5861
  Additional Information 2:                  5861822e1919d7c014bbb064c64908b2
  Additional Information 3:                  d1d9
  Additional Information 4:              d1d94a13d3609d6b740644c12508f581

 

 


  • 0

Advertisements


#2
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,090 posts

If it happens all the time then you can try starting IE without Add-ons and see what happens.

Press Windowkey +R, type iexplore -extoff and press Enter.

 

You get a IE page that says: Internet Explorer is currently running without add-ons

 

If it doesn't fail, then see here: Manage add-ons in Internet Explorer


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP