[Jayseki]

Hi guys, I am, as I put in the title, at my wits end; here's my problem:

 

5 days or so ago, I downloaded, or tried to download, the RealAlternative player to play some rmvb files.  I must have not paid close enough attention to all the adware that CNET tried to get me to accept, because that triggered days of headaches for me that won't end.  Same old story, right?  Anyway, my problems manifest by my browsers failing after 10 minutes or so.  This is across IE, Firefox, and Chrome.  I can visit sites for a while, but then they just get hung up "waiting for...".  My internet is still technically working, because my 2 rokus still work fine, my phone works fine, and I can still play World of Tanks, but my browsers don't work.

 

Things I've tried:

 

MalwareBytes anti-malware (all scans)

Avast (full scans, boot-time scans, browser cleanup)

CCCleaner

 

^All of the above show no problems^ (although they did find other malware which I've removed with seemingly no problems)

 

I've updated my windows, all updates successful

I've updated my router firmware

 

Most recently, I downloaded and ran ADWCleaner, and it came up with a piece of malware called "netfilter64.sys".  I suspect that this is the problem.  However, it seems to fail to remove it.  I've run it twice now.

 

This is maddening, you guys are my last hope.

 

 

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Here's the report file from the ADWCleaner attempt I just made (when I just ran it, however, the nefilter64 service still pops up):

 

 

# AdwCleaner v4.000 - Report created 17/10/2014 at 13:44:45
# DB v2014-10-17.9
# Updated 12/10/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jacob Henner - JACOBHENNER-PC
# Running from : C:\Users\Jacob Henner\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : netfilter64

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344

-\\ Mozilla Firefox v33.0 (x86 en-US)

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [2048 octets] - [17/10/2014 13:09:42]
AdwCleaner[R1].txt - [1163 octets] - [17/10/2014 13:16:44]
AdwCleaner[R2].txt - [1283 octets] - [17/10/2014 13:28:43]
AdwCleaner[S0].txt - [1848 octets] - [17/10/2014 13:11:27]
AdwCleaner[S1].txt - [997 octets] - [17/10/2014 13:24:35]
AdwCleaner[S2].txt - [978 octets] - [17/10/2014 13:44:45]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1037 octets] ##########

[Jayseki]

Here's the report file from the ADWCleaner attempt I just made (when I just ran it, however, the nefilter64 service still pops up):

 

 

# AdwCleaner v4.000 - Report created 17/10/2014 at 13:44:45
# DB v2014-10-17.9
# Updated 12/10/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jacob Henner - JACOBHENNER-PC
# Running from : C:\Users\Jacob Henner\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : netfilter64

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344

-\\ Mozilla Firefox v33.0 (x86 en-US)

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [2048 octets] - [17/10/2014 13:09:42]
AdwCleaner[R1].txt - [1163 octets] - [17/10/2014 13:16:44]
AdwCleaner[R2].txt - [1283 octets] - [17/10/2014 13:28:43]
AdwCleaner[S0].txt - [1848 octets] - [17/10/2014 13:11:27]
AdwCleaner[S1].txt - [997 octets] - [17/10/2014 13:24:35]
AdwCleaner[S2].txt - [978 octets] - [17/10/2014 13:44:45]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1037 octets] ##########

[Jayseki]

Ok, after perusing the forums here a bit, I've also downloaded and run RogueKiller, and ComboFix.  They definitely fixed some things, but ADWCleaner still shows netfilter64...

Edited by Jayseki, 18 October 2014 - 01:18 AM.

[Jayseki]

.

Edited by Jayseki, 18 October 2014 - 01:17 AM.

[Jayseki]

So far, it appears that my browsers are no longer giving me problems, but netfilter64 is still showing up in the "services" tab of ADWCleaner, so that's unsettling...

[Jayseki]

My problems seem to have subsided, I'll monitor and be back for help if they reassert themselves

[zep516]

Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!


If you don't mind we should take a closer look at things, then you should remove all those tools you downloaded an used, I'll show you how to do just that.

You may have been overlooked because you replied to you own thread and helpers assumed you were getting help.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please copy and paste log back here.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Thanks
Joe

[zep516]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.