[phillpower2]

You are most welcome and me too 

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The Esc isn't doing the trick. Strange. 

[azul20]

The Esc isn't doing the trick. Strange. 

[azul20]

Actually, when I press Fn+F8, I am now brought to a page saying that Windows was unable to start. It also says that I need to insert my installation disk to repair windows, and that the boot selection failed because a required device is inaccessible. Unfortunately, I do not have the installation disk. When I purchased this laptop from the store, Windows 7 was already on it and I was only provided with a product key. 

[phillpower2]

You can download a legitimate Windows 7 ISO and either burn it to disk or to a USB thumbdrive, use the MS download tool to make the ISO bootable, details below;

 

Windows 7 ISO available to download from the link at reply #27 here

Windows 7 USB/DVD Download Tool here

 

Tip

If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box and this will ensure that no information that you provide is overlooked (this can happen if your topic has more than one page)  

[azul20]

Thank you very much phillpower2. I will look into this, and I will post back here within a few days. 

[phillpower2]

You are most welcome azul20 

[phillpower2]

azul20

 

We have not heard back from you, do you still require assistance or is the issue now resolved, please update your topic and not leave it hanging.

[azul20]

Thank you Phillpower. The Windows 7 link worked, and did the trick. However, I experienced some problems with the Download Tool. In case anyone reads this thread in the future, I used Rufus to  copy the image on to a flash drive, and that got the job done.

Thank you again.

[phillpower2]

That is good news azul20, thanks for getting back to us and for including the Rufus tip so that it may help others