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Adware infestation - browsers hijacked, pop-ups, etc. - Astromenda [Cl


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#16
mulligabuck

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More research, more information.

 

There seem to be a rash of problems with people who've seen corrupted drivers after trying to connect Samsung devices to their computers (my wife has a Samsung phone). So I was looking at the device manager on this computer to compare what I saw to what others were reporting, and I discovered an error condition: the Teredo Tunneling Pseudo-Interface can't start and returns an error code 10. I don't know if this is related to the Samsung driver issue at all, but the solution to that problem appears to be a simple registry edit described at http://answers.micro...63-c1f442fdf925. Maybe?


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#17
crooleeck

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mulligabuck, can you try run  MS System Update Readiness tool again and generate new CheckSUR.txt

 

Last time it was reported that problem was fixed, so let's try again.


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#18
mulligabuck

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Here is the second CheckSUR.txt - identical to the first, except for the time at which it was run. In both instances the installer indicated that it was installing Hotfix KB947821, and in both cases the installation appeared to complete without error. I did try again to install the SP1 package after the first time I ran the tool because so many people seem to report that solves the problem, but it failed as before.


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#19
mulligabuck

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User error. ;)

 

Here's the CheckSUR.txt:

 

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2014-11-14 11:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Identity    0x00000000    appid    wpdcomp.inf_31bf3856ad364e35_6.1.7601.17514_7b98abdd69c0f702    

Summary:
Seconds executed: 1014
 Found 1 errors
  CSI Missing Identity Total count: 1
 


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#20
crooleeck

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My mistake in log interpret, sorry.

I need some time, I'll respond tomorrow.


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#21
mulligabuck

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Understood. Thank you for everything you've accomplished already, by the way. As I said this is my wife's computer, and she's finishing her final work for her master's program - this was a poor time for the browser to become completely unusable. She can work on it now, and she's very relieved.


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#22
crooleeck

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I've asked for help G2G best specialists, please be patient.


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#23
crooleeck

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Could you manually navigate to following location:

C:\Windows\system32\config

Copy COMPONENTS file (there is no extension) and paste it to Desktop? Could you upload it to http://www.speedyshare.com/ and send me download link? If you have slow internet connection (upload speed) you can feel free to compress it with ZIP, RAR or 7z before upload.


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#24
mulligabuck

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Here's the link - let me know if there's any problem downloading it: http://speedy.sh/suHmR/COMPONENTS


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#25
crooleeck

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Thank you.

 

I see where the problem is, but I need work on it.

 

I'm really believe that we can fix it, just be patient. I think there is no need to consider Windows re-install in this point.


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#26
crooleeck

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OK, we need to do several things in a certain order. If you don't understand what you should do, stop and ask.

It's also important to not restarts computer between steps 1-3.

 

Step 1:

Click Start > Search for regedit > right click on regedit.exe > select Run as Administrator

Expand HKEY_LOCAL_MACHINE, and look for a subkey called COMPONENTS

 

If you find it, jump to part one of the fix. If you do not find it, you must make it appear:

Single click on HKEY_LOCAL_MACHINE,

 

go to the File Menu > Load Hive... > navigate to C:\Windows\System32\config > select the COMPONENTS file (the one without a file extension - i.e. NOT COMPONENTS.log or similar, just COMPONENTS > 

 

Click Open > Give it a key name of COMPONENTS > OK. (This is very important to load file under HKEY_LOCAL_MACHINE as COMPONENTS )

 

Step 2:

Backup the registry:

  • Please download, install and run ERUNT - The Emergency Recovery Utility
  • Click OK in Welcome! screen.
  • ERUNT will starts backup, I'm suggesting to keep defaults sets and click OK!
  • When prompted, click YES to create a new folder.
  • Wait for the end of backuping process. Click OK! when popup shows.

Step 3:

The fix.

Please ensure that you have backup of your registry!
Please copy following script:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\wpdcomp.inf_31bf3856ad364e35_6.1.7601.17514_7b98abdd69c0f702]
"appid"=hex:77,70,64,63,6f,6d,70,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,3d,6e,\
65,75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,74,65,\
2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,31,37,35,31,34,2c,\
20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,\
64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,\
63,74,75,72,65,3d,78,38,36,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,\
6f,6e,53,78,53 

Open notepad, paste and save as Fix.reg to your desktop. Please run it (double click on Fix.reg) and confirm the communicate. When done, restart your computer.

 

Step 4:

Run System Update Readiness tool again and post me log.


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#27
mulligabuck

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Here's the log - looks like it worked!

 

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2014-11-16 08:30

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1252
 No errors detected
 


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#28
crooleeck

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Glad to hear that!

 

Please try install Service Pack.


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#29
mulligabuck

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Still no luck. The installation process proceeds through the downloading of the .cab file, then fails with the same error message as before: "Error: ERROR_SXS_ASSEMBLY_NOT_FOUND (0x800736b3)."


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#30
crooleeck

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Could you run System Update Readiness tool again, please?


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