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Abrupt and complete shutdown


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#1
beezu

beezu

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Hi. I have been using my laptop for a long time now, mostly neglecting my desktop. I've decided I want to use the desktop again. It is not a bad desktop, even though the last time I upgraded it was a few years ago, its still pretty darn good I would say.

 

My problem is it has been very abruptly and completely shutting off. I was trying to update the video drivers and with nothing else running, it would get about halfway through the installation process and BOOM. The computer is off. no error messages pop up, the fans dont make excessive noises, it just stops.

 

I checked all the physical connections and everything seems fine. there is minimal dust in the fans, though I suppose I could still blow it out. The fans all seem to be pretty normal sounding.

 

I can't figure this one out. It isn't like I am doing anything intensive.

 

Could I need to replace the power supply?


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#2
jds63

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beezu,

 

Sounds like a good possibilty it is the PSU, ways to test it i believe with a paper clip, unless have a spare one, kind of hard to know, be first place i would check. http://www.wikihow.c...-a-Power-Supply

Unless have meter you can check it that way  http://pcsupport.abo...-multimeter.htm

 

Be careful ground yourself when working inside a PC touch metal surface on exterior of frame PC, push power button in a few times to discharge electric from unit first.


Edited by jds63, 11 November 2014 - 08:30 PM.

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#3
phillpower2

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:welcome:   beezu,

 

 

Please provide information about your computer, this includes is it a custom build or brand name such as Dell or HP, if it is a brand name provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB, add on video card if one is used, the Ram including the amount and the PSU (power supply unit) providing these details will enable us to better assist you

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