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I am mysteriously unable to access certain pages...


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#16
Plastic Nev

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I assume that during the malware checks that all settings in internet explorer were looked at?

Have you looked in the "Restricted sites" lists to see if those you want have somehow been added?

 

Nev.


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#17
ruggie_uk

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There are a couple of things that can be tried.

 

Firstly you have removed Mcafee in your malware thread, have you tried the mcafee removal tool?

Sometimes AV remnants can cause issues like this.

 

Try this tool and after a reboot see if you have any luck

 

http://www.majorgeek...val_tool,1.html


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#18
ruggie_uk

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Couple of other things to try.

 

Try disabling TLS 1.1 and 1.2 in Internet explorer advanced settings

 

tls.png

 

Then try re-registering the important DLL files

 

Using administrator command prompt again, try these commands one at a time. (Do all of them)

 

regsvr32 urlmon.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 shdocvw.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 oleaut32.dll
regsvr32 softpub.dll
regsvr32 urlmon.dll
regsvr32 actxprxy.dll

 


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#19
shaunclicked2

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I have checked my restricted site list and they are not there. I don't know if we checked ALL IE settings though. We ran lots of programs and scans and he could find no evidence of malware. That's about all I recall doing other than what we've attempted here. 
 
I looked at my settings and TLS 1.1 and 1.2 were not checked. I also tried registering DLL files but some were not successful and I was given error messages. 

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#20
ruggie_uk

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Try checking the tls settings. It could be the other way round and the sites require it.
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#21
shaunclicked2

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Excellent news! I can now access all sites I could not before! Apparently that TLS checked box was the problem! No issues going to the sites now. Thank you very much reggie_uk!!! And everyone else as well.


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#22
ruggie_uk

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It's ruggie_uk lol and excellent news :D


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#23
shaunclicked2

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Oops... Sorry RUGGIE!  :geek:


Edited by shaunclicked2, 21 November 2014 - 08:55 AM.

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#24
Plastic Nev

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Good to know all is now OK, and I also learned something new, thanks ruggie.


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#25
ruggie_uk

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The clue was in the type of site, basically secured sites so the problem would lay in either SSL or TLS, but the problem is not as common, normally its DNS or IP issues, hence why we checked those first.


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#26
shaunclicked2

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Forgot to thank Plastic Nev and Joe-King for their efforts to help me. Who would have thought a checked box left unchecked could drive one bat-crazy... Thank goodness for Chrome or I would have had an unusable machine for all practical purposes. Ah computers... How I love them so. 


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#27
Plastic Nev

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Thanks for the acknowledgement, and glad that the problem was solved.

 

Nev.


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