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mystartsearch.com how do i get it out of my compruter?


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#1
AndieAlex

AndieAlex

    New Member

  • Member
  • Pip
  • 1 posts

i ve tried everything but even if i cant see it anywhere anymore, is still my search engine....


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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 8,012 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

First

Please download OTL to your Desktop
  • Double click on the OTLicon.jpg to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox
    and
  • Check the option for All under the Extra Registry section
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic
  • OTL.txt <-- Will be opened, maximized
  • Extras.txt <-- Will be minimized on task bar.
Please post the contents of both OTL.txt and Extras.txt files in your next reply.
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