[Sacrosant]

About a three months ago my PC decided to run faster after a few days I reset to factory settings and ended up with this error. 

 

http://i.imgur.com/MU2kHWj.jpg

 

The laptop is a Acer Aspire 5742-7047.

Edited by Sacrosant, 15 November 2014 - 07:44 PM.

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Did the computer unexpectedly shutdown during the reset into Defaults?

 

If so, might've screwed everything up.

 

What was the previous OS?

[Alan1998]

Did the computer unexpectedly shutdown during the reset into Defaults?

 

If so, might've screwed everything up.

 

What was the previous OS?

[terry1966]

that error usually means a hard drive failure.

 

i'm curious but how did you notice your pc was running "faster" ?

and why did you need to reset the bios to factory settings if you hadn't changed anything in the bios to cause it to run "faster" in the first place?

by the way it's called "overclocking" and i don't think it is the cause of your problem, unless of course you removed the hard drive from the boot order when in bios, but could be.

 

does make me also wonder what else you may have done but not told us about tho.

 

back to your problem/hard drive failure.

 

things i'd check to confirm there is a problem with the hard drive.

1:- go into your bios and see if it is showing up there, and hard drive is also listed in the boot order, if it isn't even seen then that would more or less confirm it's totally failed (but not the only reason could be motherboard problem/failure.).

2:- download and create a live linux cd and boot it, this will check everything else works correctly and also you can check to see if the hard drive shows up in that os and is searchable.

 

with luck so far your hard drive does show up in bios, and can also be seen and accessed with the live cd,

this would point to the reason for the error as your boot loader being broken and should be able to be easily fixed without you loosing anything.

instructions will be give later on how to do this if needed.

 

hard drive not seen in either bios or with live cd then last option i'd try is.

 

3:- open the laptop hard drive compartment and remove and refit it, just to check it hadn't worked loose and is firmly connected.

 

if still no joy then the only real solution to the problem, if the hard drive has failed like i believe, is to buy a new one, fit it and install your operating system to it.

 

Edited by terry1966, 15 November 2014 - 10:09 PM.

[Sacrosant]

Did the computer unexpectedly shutdown during the reset into Defaults?

 

If so, might've screwed everything up.

 

What was the previous OS?

It was fine after until the next morning. And the previous OS was Windows 7.

[Sacrosant]

that error usually means a hard drive failure.

 

i'm curious but how did you notice your pc was running "faster" ?

and why did you need to reset the bios to factory settings if you hadn't changed anything in the bios to cause it to run "faster" in the first place?

by the way it's called "overclocking" and i don't think it is the cause of your problem, unless of course you removed the hard drive from the boot order when in bios, but could be.

 

does make me also wonder what else you may have done but not told us about tho.

 

back to your problem/hard drive failure.

 

things i'd check to confirm there is a problem with the hard drive.

1:- go into your bios and see if it is showing up there, and hard drive is also listed in the boot order, if it isn't even seen then that would more or less confirm it's totally failed (but not the only reason could be motherboard problem/failure.).

2:- download and create a live linux cd and boot it, this will check everything else works correctly and also you can check to see if the hard drive shows up in that os and is searchable.

 

with luck so far your hard drive does show up in bios, and can also be seen and accessed with the live cd,

this would point to the reason for the error as your boot loader being broken and should be able to be easily fixed without you loosing anything.

instructions will be give later on how to do this if needed.

 

hard drive not seen in either bios or with live cd then last option i'd try is.

 

3:- open the laptop hard drive compartment and remove and refit it, just to check it hadn't worked loose and is firmly connected.

 

if still no joy then the only real solution to the problem, if the hard drive has failed like i believe, is to buy a new one, fit it and install your operating system to it.

 

I cannot open the BIOS no matter what I try.

[terry1966]

 

I cannot open the BIOS no matter what I try.

mmmmmmmmmm , now that is interesting.

 

in your first post you said you reset to factory settings, because you mentioned the pc running faster and alan mentioned reset to defaults, i assumed you were talking about the bios, now i'm thinking you were talking about doing a full factory restore of the laptop using it's built in rescue/restore partition which i believe uses the F12 key to start.

 

if so, during the factory restore process was the laptop connected to the power supply and did it complete successfully and boot into windows after?

 

also what do you mean by the previous os was windows 7? this problem start when you tried installing a different operating system?

 

have you ever been into bios? if so what key (or combination of keys.) did you have to start tapping as soon as you hit the power on button to get there?

have you ever changed anything in bios?

have you ever tried updating the bios/uefi?

 

if you've never been into bios i believe the key you need to keep tapping as soon as you power on is the F2 key or a combo of holding down the FN key and tapping the F2 key but i wouldn't worry about doing/changing anything in there at the moment.

 

please download and create a live linux cd and check things with that.

i need to know if the hard drive is seen and accessible,

 

i'm starting to think you've tried to install an os and broke the boot loader more than my first instinct of your problem being a hard drive failure.

 

Edited by terry1966, 16 November 2014 - 12:39 AM.

[Alan1998]

I can tell you, if you messed your BIOS and OS up. It'll be difficult to fix. Took me 4 hours to repair my own system after the whole Windows 10 idea I had >.>.

 

I doubt your HDD is fired. Is it making any ticking noises? If so, time to suck it up and buy a new one. http://en.wikipedia..../Click_of_death

 

Before you do anything further answer the following...

 

- What were you attempting to do before you noticed the error?

- Do you have a second Computer or an Install Disc/Disk or USB Drive?

[terry1966]

I can tell you, if you messed your BIOS and OS up. It'll be difficult to fix. Took me 4 hours to repair my own system after the whole Windows 10 idea I had >.>.

sorry to be argumentative and disagree, but totally depends on what is wrong, both a simple wrong setting in bios and a corrupt/missing boot loader are quite easy to fix.
even if the os is completely gone but the restore partition is still there, then simply making that the boot/active partition will start the restore process and get everything back to an as new condition with a bootable os again usually.

 

 

I doubt your HDD is fired. Is it making any ticking noises?

we don't know either way if it is fried or not (could well be tho.), and ticking noises don't necessarily mean it is one way or the other. agreed ticking or clicking isn't a good sign usually.

http://knowledge.sea...?language=en_US
 
we do definitely need the answers to our questions before we can decide on next steps to take tho., so Sacrosant please read and re-read previous posts and answer all questions asked to the best of your abilities, the more details the better and easier it is for us to know what's happened and how to fix it.

also make sure to try everything that's been suggested so far and report back the results, again with as much detail as possible (you can skip the bios check for now if you can't get into it.), especially do this :-

 

2:- download and create a live linux cd and boot it, this will check everything else works correctly and also you can check to see if the hard drive shows up in that os and is searchable.

 

i need to know if the hard drive is seen and accessible,

 

if you need instructions on creating a bootable linux live cd and how to use it then please ask.

 

Edited by terry1966, 16 November 2014 - 03:57 PM.