[zep516]

What exact error do you see when you try and open those folders ?

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And the recycle bin is locked

[danaS]

And the recycle bin is locked

[danaS]

Location is not available

C:\Users\Public\Documents\My Music is not accessible.

Access is denied.

OK button

[danaS]

I'm not allowed to empty the recycle bin!

[zep516]

And what does the recycle bin error say exactly ? access denied or what ?

[danaS]

Empty Recycle Bin is dimmed out, I'm unable to empty it.  I can double click on it and the following contents:

 

HP_TOOLS

Local Disk

Recovery

 

(well, seems I don't want to delete any of that)

[zep516]

I don't know why those items are in the recycle bin, can you right click them and choose restore.

[zep516]

This user is going to reinstall software.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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