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am not able to do anything [Solved]


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#121
Essexboy

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How is the computer behaving now ?
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#122
leahcase

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please give me a couple of days to ck it out.. and about the thumb drives should I keep them plug in or just when I will need them...is there any stronger programs that I can used so that this wont happened again..


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#123
Essexboy

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What I will do now is give the little spiel on how my system is set up

How to set up a reasonable and light security regime for your system. Apart from the Antivirus and cryptoprevent all other elements are install and forget.

DOWNLOAD AND INSTALL ANTIVIRUS

Download Avast - direct link Avast 2015

Select Custom install
Remove the ticks from the first page for the following unless you want them :
avastchrome.JPG
Dropbox
Chrome
Chrome toolbar


Select Next
Deselect the following from the middle column as you will not need them :
avasttools.JPG
SecureLine
Grimefighter


Select Continue and allow the programme to install

Be aware that the first reboot may take a few minutes as Avast builds the virtual machine

Avast will need to be registered as this helps them determine the server load, as updates are downloaded in small bursts every few minutes each is about 2Kb

How to register



Once registered open Avast
Go to Settings > General
Place a tick in "Scan for Potentially Unwanted Programmes (PUP's) "

pups.JPG

PROTECT AGAINST RANSOMEWARE

CryptoPrevent install this programme to lock down and prevent crypto ransome ware.
Manually update monthly

CryptoPrevent.JPG

PROTECT AGAINST UNWANTED BUNDLED SOFTWARE

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
unchecky.JPG
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

IF YOU USE USB DRIVES

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan
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#124
leahcase

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CShield AllScans.txt <<<

-----------------------------




MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2015.2.1.1 / Windows 7 <<<


2/2/2015 7:50:54 PM > Drive C: - scan started (OS ~920 GB, NTFS HDD )...



=> The drive is clean.


2/2/2015 7:50:55 PM > Drive D: - scan started (HP_RECOVERY ~12 GB, NTFS HDD )...



=> The drive is clean.
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#125
leahcase

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thank you so very much for all of your help.. so I can start using my drives .. I have done every thing that you asked me to do is there anything else You need for me to do.....just let me know.. thank you again for all of your help..


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#126
Essexboy

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You are now about as secure as you can be especially against ransomeware

Lets now check your software status

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.
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#127
leahcase

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 Results of screen317's Security Check version 0.99.96 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 Windows Firewall Disabled! 
avast! Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67 
 Java 8 Update 25 
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31 
 Adobe Reader XI 
 Google Chrome 35.0.1916.153 Google Chrome out of date! 
````````Process Check: objlist.exe by Laurent```````` 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 


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#128
Essexboy

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Well your Java is outdated so we will fix that


WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG

Also your UAC is disabled we will reset that as it is a good security backup where windows will ask your permission before programmes install


Open User Account Control Settings by clicking the Start button, and then clicking Control Panel.
In the search box, type uac, and then click Change User Account Control settings.

To turn on UAC, move the slider to choose when you want to be notified, and then click OK. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Use the default setting as shown
Capture.JPG

Use your other drives now and let me know of any other problems before I tidy up :)
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#129
leahcase

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I have done everything you have had ask me to do .....please give me some time to ck these out..


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#130
Essexboy

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For sure :)
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#131
leahcase

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it seems to be running much better... is there  a program that I can used to unzip ..thank you for all of your help..


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#132
Essexboy

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Windows 7 has its own progamme although it will not do RAR files
I use Peazip. There is a direct link below.

http://sourceforge.n...WS.exe/download

Remove tools

Download and run Delfix

delfix.JPG

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#133
leahcase

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# DelFix v10.8 - Logfile created 15/02/2015 at 17:30:08
# Updated 29/07/2014 by Xplode
# Username : LEAH - LEAH-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\Qoobox
Deleted : C:\FRST
Deleted : C:\ComboFix.txt
Deleted : C:\Users\LEAH\Desktop\JavaRa.exe - Shortcut.lnk
Deleted : C:\Users\LEAH\Downloads\FRST.txt
Deleted : C:\Users\LEAH\Downloads\JavaRa-2.6.zip
Deleted : C:\Windows\grep.exe
Deleted : C:\Windows\PEV.exe
Deleted : C:\Windows\NIRCMD.exe
Deleted : C:\Windows\MBR.exe
Deleted : C:\Windows\SED.exe
Deleted : C:\Windows\SWREG.exe
Deleted : C:\Windows\SWSC.exe
Deleted : C:\Windows\SWXCACLS.exe
Deleted : C:\Windows\Zip.exe
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ASWMBR

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #252 [Windows Update | 02/10/2015 10:01:13]
Deleted : RP #254 [Restore Point Created by FRST | 02/11/2015 00:40:02]
Deleted : RP #255 [Windows Update | 02/11/2015 09:00:27]
Deleted : RP #256 [Removed ChocolateBar by We-Care.com v1.0.1.0 | 02/12/2015 06:48:50]
Deleted : RP #257 [Windows Update | 02/12/2015 09:00:11]
Deleted : RP #258 [Installed OpenOffice 4.1.1 | 02/12/2015 09:18:37]
Deleted : RP #259 [avast! antivirus system restore point | 02/13/2015 00:32:38]
Deleted : RP #260 [avast! antivirus system restore point | 02/13/2015 00:44:48]
Deleted : RP #261 [avast! antivirus system restore point | 02/13/2015 00:51:08]
Deleted : RP #262 [Installed Network64 | 02/14/2015 03:27:41]
Deleted : RP #263 [Windows Backup | 02/14/2015 09:00:26]
Deleted : RP #264 [Removed Java 7 Update 76 (64-bit) | 02/14/2015 18:39:27]
Deleted : RP #265 [Removed Java 7 Update 67 | 02/14/2015 18:40:21]
Deleted : RP #266 [Installed Java 7 Update 67 (64-bit) | 02/14/2015 18:42:57]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#134
leahcase

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can I post on fadtbook for anybody that has any issues with their computer to go to your website. You guys ale awesome..


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#135
Essexboy

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You certainly can.. Keep safe now :)
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