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Youtube not playing


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#1
gmelancon

gmelancon

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Youtube will not play in either IE or Firefox, and Chrome would not install because it just gets stuck on the 'downloading' step, so I can't check it. Every other aspect of internet browsing works fine, including media players on other sites. Had some issues yesterday and they went away, but today I managed to watch one video before it stopped working entirely. The videos seem to begin loading, but before even displaying an image, it goes to static saying "An error occured, please try again later."

 

I have done the following:

 

fresh install of Adobe Flash

computer restart

reloading

using only the one tab

checked for Firefox updates

Javascript is enabled

cleared the cache

 

Also,

sfc /scannow

and
dism /online /cleanup-image /restorehealth

in the command prompt, since that fixed an issue I had a couple weeks ago, but no luck.

Thanks for the help


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#2
Joe-King

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What OS are you using?

How about extensions, Do you have Java deactivated?  Sorry for all the questions but their important for the fix. :)


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#3
jds63

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gmelancon,

 

Double check both browsers make sure plug in for shockwave player is there, do double check also up to date again. Firefox, tools then addons. In IE tools manage addons.

 

Check for your Graphics card driver software updates. Try reset both browser, before that clear all history and cache from browsers and try again.Also refresh youtube page then go back, change resolution of video. Temporarily till check for Video card update, can try while on Youtube video right click the video, select the monitor pic and uncheck " use Hardware acceleration".


Edited by jds63, 19 November 2014 - 05:09 PM.

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#4
gmelancon

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Windows 8, latest patch as far as I know. Whatever the issue was, it went away. It was probably just the horrible internet from my University. Though only affecting Youtube videos is new. Hopefully it doesn't happen again. Thanks anyway. If it happens again, I'll try some of those things.


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#5
jds63

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Your Welcome, sometimes you can just refresh the page, try again. Could have been the video or youtube at time, unless issue happens to all videos always.


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