#16
Posted 03 December 2014 - 07:43 PM
#17
Posted 03 December 2014 - 08:13 PM
How is the computer running now?
#18
Posted 03 December 2014 - 08:15 PM
Computer is running great!
Thanks for all your help it's been much appreciated. I'm assuming I am free and clear?
#19
Posted 03 December 2014 - 08:30 PM
Excellent I'm glad you are happy
Almost fnished I need to cleanup after myself. This will remove the tools I've used and clear up restore points
- Download Delfix from here
- Ensure Remove disinfection tools is ticked
Also tick:- Create registry backup
- Purge system restore
- Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply so I can make sure all is well.
Thank you
#20
Posted 05 December 2014 - 07:30 PM
#21
Posted 07 December 2014 - 10:29 AM
Hello heyage13
Thank you for the log Alright! Everything looks good Tools are removed, fresh clean restore point set. Antivirus and Firewall are good to go. You have Malwarebytes ~ Update it and run it weekly to help keep your system clean.
1.
Windows Updates
It is critical to have both a firewall and an anti virus to protect your system and to keep them updated, and to keep your operating system up to date make sure Windows Updates are kept current:
A major essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.
If they are not already or if you need to check:
1. Open Windows Update by clicking the Start Orb. In the search box, type Update, and then, in the list of results, click Windows Update.
2. In the left pane, click Change settings.
3. Under Important updates, choose the option that you want. Recommended setting: Install updates automatically
4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
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2.
Program Updates
Keep Installed Programs Up to Date
It's important to keep all other programs on your computer updated because they can also have security vulnerabilities exploited by the malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications to fix vulnerabilities, this can be done manually by using the Update feature included in most programs or you can use the following program to help you with this:
FileHippo Update Checker
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3.
CryptoLocker Warning
There is a particularly nasty infection out there at the moment.
Go here for information about CryptoLocker Ransomeware. Learning about what is out there may help prevent infection. The main thing with this infection here and others like it ~ is Backup. If you're using an external, keep it unplugged to the computer when you're not backing up files or using it. This will prevent the infection from getting to your backed up files if you ever do come across it.
We suggest users to Download CryptoPrevent free for home use. It will help prevent CryptoLocker.
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4.
Backups
Keep a backup of your important Files. Now, more than ever, it's especially important to protect your digital Files and memories. This article is full of good information on alternatives for home backup solutions.
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5.
More Good stuff:
When installing\updating ANY program, make sure you always select Custom installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
When looking to download a program whenever possible go to the authors site.
For example: Don't necessarily click on the top Firefox install listed after a search. Look at the website it goes to. In this case it should be Mozilla.org.
FileHippo is also a good place to look for safe downloads.
If you're not positive about a download or file go to jotti or VirusTotal and have it scanned.
Surf safe
#22
Posted 09 December 2014 - 07:36 PM
Thanks very much for all your help and useful tips.
#23
Posted 09 December 2014 - 08:36 PM
You're very welcome
#24
Posted 09 December 2014 - 08:37 PM
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