[akeem]

laptop very sluggish thought i would run a scan and see what anyone thinks

 

thanks in advance of any advice

 

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 14:47:42, on 23/11/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Unable to get Internet Explorer version!

 

FIREFOX: 32.0.3 (x86 en-US)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\AVG\AVG2015\avgui.exe

C:\Program Files\AVG Web TuneUp\vprot.exe

C:\Program Files\Driver Support\Driver Support\DriverSupport.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\oovoo\ooVoo.exe

C:\Users\john\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files\ManyCam\ManyCam.exe

C:\Users\john\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Windows\system32\ctfmon.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Steam\steam.exe

C:\Program Files\Steam\bin\steamwebhelper.exe

C:\Program Files\Steam\bin\steamwebhelper.exe

C:\Program Files\Steam\steamapps\common\Football Manager 2014\fm.exe

C:\Program Files\Steam\GameOverlayUI.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Users\john\Downloads\HijackThis.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2015\avgui.exe" /TRAYONLY

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Web TuneUp\vprot.exe"

O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"

O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent

O4 - HKCU\..\Run: [Driver Support] C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationMode:systemTray /showWelcome:false

O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKCU\..\Run: [ooVoo.exe] C:\program files\oovoo\oovoo.exe /minimized

O4 - HKCU\..\Run: [Spotify] "C:\Users\john\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\john\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - HKCU\..\Run: [ManyCam] "C:\Program Files\ManyCam\ManyCam.exe" --silent

O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft..../?LinkID=122915" /build:7601 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft..../?LinkID=122915" /build:7601 (User 'Default user')

O4 - Startup: Dropbox.lnk = john\AppData\Roaming\Dropbox\bin\Dropbox.exe

O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - 

O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\3.2.0\ViProtocol.dll

O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2015\avgfws.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2015\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2015\avgwdsvc.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: vToolbarUpdater3.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\3.2.0\ToolbarUpdater.exe

 

--

End of file - 6510 bytes

 

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Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!

Hijackthis looks ok, but it does not tell us the entire story. Please follow instructions below and post both logs. Please make sure you download FRST to the DESKTOP not the downloads folder, if by chance it ends up in the downloads folder move it to the desktop.


Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please copy and paste log back here.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Thanks
Joe

[zep516]

Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!

Hijackthis looks ok, but it does not tell us the entire story. Please follow instructions below and post both logs. Please make sure you download FRST to the DESKTOP not the downloads folder, if by chance it ends up in the downloads folder move it to the desktop.


Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please copy and paste log back here.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

Thanks
Joe

[zep516]

Due to lack of feedback, this topic has been closed.

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