Freeze could last .. I usually close and start over .. sometimes only a reboot will get me out of it .. not sure if that is a proper response to it.
That's not your ISP, that's either Malware or your H/W or OS. And, I'm leaning to Hareware or OS as I don't see anything of signficance on your scans.
A couple posts back you asked for me to do a start up repair ... something came up and I didn't go ahead with it .. I'll do that now.
Yup. let's see how that works.