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PC keeps restarting (BSOD) and sometimes won't boot (Resolved)


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#61
phillpower2

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No problem, will be calling it a day soon but iammykyl will no doubt be around  :)


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#62
JoeBenyon

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The RAM seems fine:
Stick 1 - 7 Passes 0 Errors
Stick 2 - 8 Passes 0 Errors

Not sure what else it could be
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#63
phillpower2

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A bad BIOS update perhaps;

 

Your BIOS version is shown as follows;

 

BIOS
Brand: American Megatrends Inc.
Version: 2001
Date: 11/09/2014
 
Look at the attachment below which shows that the version of BIOS that you have was released to address stability issues with the FX8320, not the FX8350 that you have;
 
 

Attached Thumbnails

  • bad bios flash.jpg

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#64
JoeBenyon

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Hmm, strange that the date is different, should I try a different version?
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#65
phillpower2

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Unfortunately you can only update the BIOS to a later version and once done it cannot be undone, that is why it is a last resort, a bad BIOS flash hoses the MB.

 

Can I ask why you updated the BIOS and was it after the update that the problem started.


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#66
JoeBenyon

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I don't think it was after the problem started, I think I did it to try and fix the problem.

 

**Edit** Reading online it says you can just overwrite the bad bios with a different version?


Edited by JoeBenyon, 14 December 2014 - 04:26 PM.

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#67
phillpower2

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If your MB supports it which I am just checking  :thumbsup:


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#68
JoeBenyon

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Is this what you're looking for?
 

CrashFree BIOS 3

Simply restore corrupted BIOS data from USB flash disk
The ASUS CrashFree BIOS 3 allows users to restore corrupted BIOS data from a USB flash disk containing the BIOS file. This utility saves users the cost and hassle of buying a replacement BIOS chip.


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#69
phillpower2

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Yep, but was looking for a step by step + hoping to find an update as opposed to a previous version, an article that I found that goes some way to explaining how to get back to a previous version here


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#70
JoeBenyon

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I have successfully returned to version 1801 which I was previously at, I will see if anything happens.
**Edit** Just after making that post my PC rebooted :(

Edited by JoeBenyon, 14 December 2014 - 05:43 PM.

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#71
iammykyl

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Did you get any a BSOD  or error messages?


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#72
JoeBenyon

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Nope, the screen just went black and it rebooted.
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#73
iammykyl

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OK.   Just reviewed the topic, a few points.

No confirmation that you have cleared the CMOS.   Reply #48 shows your RAM O?C, seems to confirm BOIS not at Defaults.

In Speccy, the CMOS batter shows low, 1.644v, this should be changed, which will clear the CMOS then, at boot enter the BIOS, set the date and time, go to the exit screen, press F10, click OK on the confirmations screen.   The computer will reboot to the desktop.

Go to Add Remove Programs, please uninstall Overwolf Updater Task.   You may need to restart the computer.

 

See if we can get some info from  the event Logs,

Go > Start > click Run.   Copy and paste  eventvwr in the open box, > click OK.

The Event Viewer window will open, > make it full screen.

​> click the Applications Tab, then take a screenshot.

> click the Systems Tab, then take a screenshot.

 

Look in the Systems window for any errors, > Double click the last error listed.  Take a screenshot.

 

> Click the link "For more information blah blah"

> Click Yes in the window the opens.  

 

You will go to a help page giving an explanation for the error, if known,  is it of any help?

Lower down the page, see, User Action, anything listed?.

 

 

Please include the three screenshots in your next reply.

 

I think there are a couple more steps to try but looking to me like a fresh install as the hardware tests OK.


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#74
JoeBenyon

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Does that mean I need a new cmos battery? Since last time I ran Speccy the CMOS voltage has gone up to 1.656v does that mean it is charging? And if so should I leave my PC on for a while?
 
**Edit** I have uninstalled Overwolf. I will attach the screenshots. As for the error, there were no results found on the Microsoft website.
When buying a new cmos battery, does the brand matter or is it okay if the model and voltage are the same? Current battery - Newsun 3v Lithium cr2032

Attached Thumbnails

  • application.jpg
  • system.jpg
  • lasterror.jpg

Edited by JoeBenyon, 15 December 2014 - 11:43 AM.

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#75
Plastic Nev

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Hi, just to pop in if I may till immykyl gets back to you.

The batter should definitely be changed and no it doesn't matter who made it, the important thing is the number 2032. The correct voltage for those batteries is 3 volts, so the present one is only around half the correct value.

 

iammykyl will possibly know a bit more about that hardware error.

 

Nev.


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