PC keeps restarting (BSOD) and sometimes won't boot (Resolved)
#76
Posted 15 December 2014 - 02:50 PM
#77
Posted 15 December 2014 - 04:21 PM
Thanks Nev for your input.
JoeBenyon
Until the CMOS battery is replaced and the BOIS is reset, we can't proceed further. You should be able to get the battery from stores like Walmart, Searers, local PC shop, most places that sell batterys, possible ring around.
Are you able to borrow a PS/2 keyboard?
I will do some research on the error code.
#78
Posted 15 December 2014 - 04:49 PM
#79
Posted 15 December 2014 - 05:39 PM
Battery
is it the one with the green/purple connector?
Yes.
Make sure the PSU is switched off, swap the keyboard for the PS/2 one. Take care when changing the battery as the battery holders are usually a bit flimsy. change the battery and power on, at boot enter the BIOS, set the date and time, go to the exit screen, press F10, click OK on the confirmations screen. The computer should reboot to the desktop.
Let us know the results.
#80
Posted 16 December 2014 - 01:38 PM
Battery
is it the one with the green/purple connector?
Yes.
Make sure the PSU is switched off, swap the keyboard for the PS/2 one. Take care when changing the battery as the battery holders are usually a bit flimsy. change the battery and power on, at boot enter the BIOS, set the date and time, go to the exit screen, press F10, click OK on the confirmations screen. The computer should reboot to the desktop.
Let us know the results.
I couldn't find my PS/2 keyboard but I changed the battery. I looked in speccy and the CMOS voltage still says 1.644v is there something wrong with Speccy as this is a new battery? Nothing seems to have changed. Windows froze after 6 minutes and I had to reboot and when I did, whilst logging in I got the clock interval BSOD. What now?
Edited by JoeBenyon, 16 December 2014 - 01:55 PM.
#81
Posted 16 December 2014 - 04:53 PM
OK.
Is this the error message a BSOD?
"A clock interrupt was not received on a secondary processor"
#82
Posted 16 December 2014 - 04:58 PM
#83
Posted 17 December 2014 - 01:02 AM
Start the computer and enter the BIOS, on the top menu, look for pc health or monitoring, you shoud see the Volts listed, make a not of the Vbat.
After replacing the battery, did you press the F10 key to save setting.
#84
Posted 17 December 2014 - 09:31 AM
And yes I pressed F10 to Save and Exit.
#85
Posted 18 December 2014 - 05:20 PM
Is there anything else I can try or should I get my Windows 7 disc ready?
#86
Posted 18 December 2014 - 11:21 PM
Beginning to chase shadows, so unless Phillpower2 has any other suggestion, I think time for fresh install being, there is no Data on the drive you are desperate to salvage????.
You will need the COA for the OS.
The MB disc containing the drivers/utilities.
.
#87
Posted 19 December 2014 - 01:28 AM
#88
Posted 19 December 2014 - 07:11 AM
I found my Windows 7 and MB discs, should I do it now or should I wait?
#89
Posted 19 December 2014 - 03:43 PM
Yes, go ahead and install.
Only install the OS and MB drivers. Use the windows Firewall and Microsoft Security Essentials. allow windows to update. Install your browser of choice and make it Default.
Do not install any other software before posting back.
#90
Posted 19 December 2014 - 04:27 PM
Yes, go ahead and install.
Only install the OS and MB drivers. Use the windows Firewall and Microsoft Security Essentials. allow windows to update. Install your browser of choice and make it Default.
Do not install any other software before posting back.
A fresh install is always a last resort but it would appear that we are at that point, I will be pleased for you if a reinstall solves the issue but being honest I suspect more of a hardware issue
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