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Blue Screen of Death Asus Xp


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#16
elielieli

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Thats right.

Wireless device is enabled in BIOS and listed in Device Manager.

The laptop has LED to indicate power and yes its lit.

There is no icon in the task bar.

 

According to properties device is enabled.


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#17
phillpower2

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Can I ask if you have previously been able to connect this notebook to a wireless network, if yes, are you trying to connect it to the same wireless router and ISP (internet service provider).

 

Try right clicking on the wireless device in Device Manager, uninstall it, restart the notebook to see if Windows automatically reinstalls it for you, if it does, check the taskbar for a wireless icon, if there is one present follow the example guide here to connect to the wireless router, if there is still no wireless icon with everything enabled and shown to be working it may suggest that the wireless antennae is broken.


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#18
elielieli

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It's always been the case , whenever Ive used safe mode with networking ,  there is no connection.

Seeing as the blue screen issue hasn't been resolved , which is the original reason I requested help , we can call it a day.

Thankyou for your time and effort.


Edited by elielieli, 12 December 2014 - 05:53 AM.

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#19
phillpower2

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Sorry but we kind of got side tracked by the wireless issue, if you wish to continue with the BSOD problem see below;

 

Try running Driver Verifier to see if it identifies any drivers that are causing the crashes;

 

Click Start
Click Run…
Type CMD and press Enter
In the new box, type verifier and press Enter
 
Make sure Create custom settings (for code developers) is selected.
Click Next.
Select Select individual settings from a full list.
Click Next.
Deselect Systematic Low Resource Simulation and Force Pending I/O Requests. (These two cause an unnecessary workload on your PC.) Make sure everything else is selected.
Click Next twice.
Select Select Driver Names from a List.
Click Next.
Select all the drivers on this screen, except those that say Microsoft Corporation under Provider. 
Click Finish.
 

You must restart your PC at this point to try and cause the BSoD again by doing what you did before.

Windows is placing extra stress on your drivers to help you along. If you can’t reproduce the BSoD, try letting your computer run overnight.

Once the BSoD occurs again, restart your PC in Safe Mode and check the dump files to see if it names any drivers that are responsible for the crashes, additionally;

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Save any dumps to a thumb drive
4. Place the thumb drive into a computer that has internet connectivity and upload to here the zip folder using the Attach button, bottom left of the dialogue input box 

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#20
elielieli

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No worries.

Thanks for your continued support.

Heres the zip as requested.

Attached Files


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#21
phillpower2

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Looked at three of the dumps so that I could get back to you sooner, the oldest, one in between and the latest all point to aswSnx.SYS which is an Avast driver, did you or do you have Avast installed on the computer.

 

You are welcome btw  :)


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#22
elielieli

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Yes , I have Avast installed.


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#23
phillpower2

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As you have no internet access on the computer you will need to try removing it in Add/Remove Programs first, if it uninstalls ok restart the computer and test.

 

If Add/Remove Programs does not get rid of Avast, use a thumb drive and do the following;

 

  1. Download avastclear.exe to your thumb drive.
  2. Start the problem computer in Safe Mode and insert the thumb drive.
  3. Open (execute) the uninstall utility
  4. If you installed Avast in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
  5. Click REMOVE
  6. Restart your computer

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#24
elielieli

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Dude!

I think you fixed it!

 

Running for about 20 minutes now.Fine so far.

Would you recommend reinstalling avast?

And does anything need to be reset , in regards to the instructions you gave me for Driver Verifier?

 

Thankyou so much for your patience and expertise!!


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#25
elielieli

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I spoke too soon.

We've got a new BSOD.

KERNEL_DATA_INPAGE_ERROR

0x0000007A


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#26
phillpower2

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Darn  :(

 

Any latest dump that you can send us, if yes once you have sent it disable Driver Verifier > go to Start, Run and type in verifier /reset Click on OK and you're done.


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#27
elielieli

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No new dump Im afraid.


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#28
phillpower2

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Is Driver Verifier disabled now, if yes how has the computer been since it was disabled.

 

KERNEL_DATA_INPAGE_ERROR 0x0000007A is a memory problem be it the physical memory itself or possibly the pagefile. 

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#29
elielieli

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Yes its disabled.

And so far no problems.

Its been running fine for a few hours now.


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#30
phillpower2

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As the computer is stable at present I suggest you manually create a new restore point;

 

To set up a restore point, follow these steps:

  1. Close any programs that are open.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. The System Restore Wizard opens.

    Note If the System Restore Wizard does not open, the System Restore feature may be turned off. To turn System Restore on, see the "More Information" section in this article.
  3. Click Create a restore point, and then click Next.
  4. In Restore point description box, type a description for the restore point. Use a description that is easy to understand. If you are creating a restore point before you install specific software or hardware, you could use that information in the description.

    Note The date and time are automatically added to your restore point. Therefore, you do not have to use them in your description.
  5. Do one of the following:
    • To finish creating this restore point, click the Create button. The System Restore Wizard notifies you when the restore point is created.
    • To stop creating a restore point and to return to the Welcome to System Restore page, click the Back button.
    • To stop creating a restore point and to exit the System Restore Wizard, click the Cancel button.
  6. When you are finished, click the Close button.

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