Each forum expert uses different software to fix various parts of this multilevel problem. So, I guess I need to post a topic and try and get a single 'tailored' solution to my specific situation or risk really messing it up.
I keep a close eye on my open processes (Yea, TaskManager!). Granted, I recently installed Microsoft Office and failed to note the changes in the number of processes, so a couple of these 'newer' processes may be legitimate. But, I suspect the rest may be problematic: msole32.exe, shnlog.exe, ctfmon.exe, intmon.exe.
My symptoms are about the same as other postings except, I've managed to get rid of the displaying of the HTML (warning), the icons in the system tray, and the Windows popups. However, all of the Internet Explorer issues still exist. It's hijacked so high that its nose bleeds.
I bow to the masters for advice. Thank you. Here is my HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 6:04:25 PM, on 6/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\shnlog.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10MT2.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\opwareSE2.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesea...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesea...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesea...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp8C65.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE /P23 "EPSON Stylus C60 Series" /O5 "LPT1:" /M "Stylus C60"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: SEARCH - {FE5A1910-F121-11d2-BE9E-01C04A7936B1} - http://www.zapros.com/find.htm (file missing)
O9 - Extra button: ENTERTAINMENT - {FE5A1910-F121-11d2-BE9E-01C04A7936B2} - http://www.zapros.com/av.htm (file missing)
O9 - Extra button: PILLS - {FE5A1910-F121-11d2-BE9E-01C04A7936B3} - http://www.zapros.com/med.htm (file missing)
O9 - Extra button: SECURITY - {FE5A1910-F121-11d2-BE9E-01C04A7936B4} - http://www.zapros.com/check.htm (file missing)
O9 - Extra button: SEARCH - {FE5A1910-F121-11d2-BE9E-01C04A7936B5} - http://www.zapros.com (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {7B28C174-896E-4503-9793-B05C3613E583} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {7B28C174-896E-4503-9793-B05C3613E583} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.cnn.com
O15 - Trusted Zone: http://caclexmail.commaction.org
O15 - Trusted Zone: http://web.commaction.org
O15 - Trusted Zone: http://help.insightbb.com
O15 - Trusted Zone: http://www.insightbb.com
O15 - Trusted Zone: http://www.meetup.com
O15 - Trusted Zone: http://www.nationwidefinancial.com
O15 - Trusted Zone: http://www.toshiba.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted IP range: http://192.168.254.254
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - http://dotmail01.dot...h.us/iNotes.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093420201630
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe