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Virus! Cant download anything [Closed]


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#16
Machiavelli

Machiavelli

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Have you followed my instructions?
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#17
painfuls30

painfuls30

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Yes sir. Ran the program as admin and then posted.
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#18
Machiavelli

Machiavelli

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Step 1: Adwarecleaner

Please download AdwCleaner (by Xplode) from the link below and save it to your Desktop:

Download Mirror #1
  • Right-click on AdwCleaner.exe and select Run as administrator. (If you have Windows XP the just run it)
  • Click Scan and let the scan run.
  • When it finishes, click Clean, following the on screen prompts
  • After your computer reboots, a log will open. Please Copy (Ctrl+C) and Paste (Ctrl+V) this into your next post.
Note: The log can also be found in here: C:\AdwCleaner\

Step 2: Malwarebytes

Please download Malwarebytes Anti-Malware to your desktop Install the progamme and select update
Once it has updated select Settings > Detection and Protection
Tick Scan for rootkits

MBAMsettings.JPG

Go back to the Dashboard and select Scan Now

MBAMScan.JPG

If threats are detected, click the Apply Actions button, MBAM will ask for a reboot.

MBAMReboot.JPG

MBAMLog.JPG

On completion of the scan (or after the reboot) select View Detailed Log
Select Export > Select text file and save to the desktop
Attach/Post that log

Step 3: Junkware Removal Tool

thisisujrt.gif  Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 4: FRST Scan
  • Run FRST. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • Click Scan to start FRST.
  • When FRST finishes scanning, a log, FRST.txt, will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this log into your next post please.

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#19
Machiavelli

Machiavelli

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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