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Keep getting Malware


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#1
jeady222

jeady222

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Hi, I keep getting Malware on my computer. I use Malwarebytes and scan my computer every time I turn on the computer and it always find some and then I delete them. I've tried everything to delete these...I must be missing a file that is hidden from the malwarebytes. Is there anyone who can help me I'm tired of seeing pop ups and ads all over the webpages I wanna look at. Thanks In Advance.


Edited by jeady222, 12 December 2014 - 08:52 PM.

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#2
RKinner

RKinner

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Download : ADWCleaner to your desktop.  Make sure you get the correct Download button.  Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @BleepingComputer
 
NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.
 
Close  all programs, pause your anti-virus and run AdwCleaner (Vista or Win 7 => right click and Run As Administrator).
 
scan-results.jpg
 
Click on Scan  and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.
 
The report will be saved in the C:\AdwCleaner folder.
 
 
 
Junkware-Removal-Tool
 
Please download Junkware Removal Tool to your desktop.  Make sure you get the correct Download button.  Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now @Author's site
  • Pause your anti-virus.  Close all browsers.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  •  
     
     
    Please download Farbar Recovery Scan Tool and save it to your Desktop. 
     
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. 
     
    •  
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. 
  • Press Scan button. 
  • It will produce a log called FRST.txt in the same directory the tool is run from.  
  • Please copy and paste log back here. 
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply. 
  •  
     
     
    Download OTL from
    and Save it to your desktop.
     
    Copy the text in the code box:
     
    DRIVES
    nnetsvcs
    %SYSTEMDRIVE%\*.exe
    %systemroot%\assembly\GAC_32\*.ini
    %systemroot%\assembly\GAC_64\*.ini
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %SYSTEMDRIVE%\*.exe
    %ALLUSERSPROFILE%\Application Data\*.exe
    %APPDATA%\*.
    /md5start
    rsvpsp.dll
    pnrpnsp.dll 
    nwprovau.dll
    nlaapi.dll
    napinsp.dll
    mswsock.dll
    winrnr.dll
    wshelper.dll
    services.exe
    atapi.sys
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    csrss.exe
    PrintIsolationHost.exe
    consrv.dll
    user32.dll
    /md5stop
    C:\Windows\assembly\tmp\U\*.* /s
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %ProgramFiles%\WINDOWS NT\*.* /s
    %systemroot%\system32\drivers\*.sys /lockedfiles
    CREATERESTOREPOINT
    
     
    Run OTL (Vista or Win 7 => right click and Run As Administrator)
     
    Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes
     
    Select the All option in the Extra Registry group then Run Scan.
     
    You should get two logs.  Please copy and paste both of them.
     
    Ron

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