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My computer won't let me download anything!


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#1
Kathie27

Kathie27

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Hi can someone please help me I don't know what to do next as I've searched Google without any joy.  If I try and download anything and do a Save Image As it brings up the Save As box in which folder I want to save my download in I then SAVE it.  It downloads and in the tool bar the download then says Failed - System busy what do I do? When I check out my download folder the message reads Your computer is doing too many things right now.  Try again later.

I've tried later it still doesn't work and I've tried downloads from different sources and none of them work.  I need to download items for my work it's very frustrating and know one seems to be able to help me!!! It was working ok until we had a power black out on Sunday evening and my computer reset everything to factor default can someone please help me as I don't know what to do next .Please help.

 

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#2
rockmilk

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Hello can you please tell me which browser that you are using? Also does this happen in safemode? If you are able to download in safemode can you please download this file and post so I can see what is going on.  Since this is xp you may need to update your version of internet explorer which can be done in safemode with networking.

 

 

http://kb.eset.com/e...ent&id=SOLN2268

http://www.microsoft...-8-details.aspx

 

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


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#3
Kathie27

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I'm using Google Chrome.


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#4
Kathie27

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Hi Rockmilk many thank for your reply but my computer won't even let me download and run MiniToolBox.exe again I'm getting Failed - System busy

 

I'm not dumb but I'm unsure where to find all of these settings can you please help me on this one.  Many thanks

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)


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#5
rockmilk

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Can you use another browser to see if you are able to do anything? Also did you try in safemode with networking?


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#6
Kathie27

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Hi Rockmilk, well I tried to use another browser eg Firefox which I had to download and run, but my computer wouldn't let me download it I got the same error message Failed - System busy.  Thought I would reinstall Explorer as I don't really use it, I had an older version but again it wouldn't let me reinstall, again  Failed - System busy and of course XP is also out of date.  Grabbed my son's laptop and had a look at the internet security settings in the control panel all the setting were the same as what I was running.  So what now where do I go from here?  Do I take it into a computer Geek who might be able to help me.  I hate taking my machine into them as they never feel the same after woulds there has always been changes made.  Looking forward to your reply.

Kathie27


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#7
rockmilk

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Hello, I have had another member contact me and they suggest to create a new account.  https://www.microsof...r.mspx?mfr=true

 

Make sure and make the user an admin account.  Also if you are having the same issue with the new account,  then check safemode with networking.

http://kb.eset.com/e...ent&id=SOLN2268


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#8
amcmullan23

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hi all i was wondering if you could help me i have windows xp on my advent laptop i was trying to download teamspeak antivirus software now i did run minitool box on the script there and this is what i got

 

 

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by andy (administrator) on 04-04-2017 at 10:35:09
Running from "C:\Documents and Settings\andy\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 2 (X86)
Model: DIXONSXP Manufacturer: DIXONSXP
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================

802.11g Mini Card Wireless Adapter = Wireless Network Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : YOUR-CE19F8E785

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-03-0D-57-94-0D



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . : home

        Description . . . . . . . . . . . : 802.11g Mini Card Wireless Adapter

        Physical Address. . . . . . . . . : 00-19-DB-02-63-B1

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.103

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.254

        DHCP Server . . . . . . . . . . . : 192.168.1.254

        DNS Servers . . . . . . . . . . . : 192.168.1.254

        Lease Obtained. . . . . . . . . . : 04 April 2017 10:32:33

        Lease Expires . . . . . . . . . . : 05 April 2017 10:32:33

Server:  BThomehub.home
Address:  192.168.1.254

Name:    google.com
Address:  216.58.204.14



Pinging google.com [216.58.210.46] with 32 bytes of data:



Reply from 216.58.210.46: bytes=32 time=22ms TTL=51

Reply from 216.58.210.46: bytes=32 time=21ms TTL=51



Ping statistics for 216.58.210.46:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 21ms, Maximum = 22ms, Average = 21ms

Server:  BThomehub.home
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  206.190.36.45, 98.139.183.24, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=100ms TTL=47

Reply from 98.139.183.24: bytes=32 time=99ms TTL=47



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 99ms, Maximum = 100ms, Average = 99ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 03 0d 57 94 0d ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
0x10004 ...00 19 db 02 63 b1 ...... 802.11g Mini Card Wireless Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254   192.168.1.103      30
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0    192.168.1.103   192.168.1.103      30
    192.168.1.103  255.255.255.255        127.0.0.1       127.0.0.1      30
    192.168.1.255  255.255.255.255    192.168.1.103   192.168.1.103      30
        224.0.0.0        240.0.0.0    192.168.1.103   192.168.1.103      30
  255.255.255.255  255.255.255.255    192.168.1.103               2      1
  255.255.255.255  255.255.255.255    192.168.1.103   192.168.1.103      1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/04/2017 10:29:38 AM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 08:48:48 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 08:39:15 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 08:03:36 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 06:26:35 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 06:19:53 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (04/03/2017 05:25:08 PM) (Source: Windows Product Activation) (User: )
Description: You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone.

Error: (03/30/2017 08:48:14 PM) (Source: Windows Product Activation) (User: )
Description: You have not successfully activated this product, or the current license is incompatible with the existing operating system.

Error: (03/30/2017 08:15:23 PM) (Source: Windows Product Activation) (User: )
Description: You have not successfully activated this product, or the current license is incompatible with the existing operating system.

Error: (03/30/2017 07:41:58 PM) (Source: Windows Product Activation) (User: )
Description: You have not successfully activated this product, or the current license is incompatible with the existing operating system.


System errors:
=============
Error: (04/04/2017 10:33:43 AM) (Source: Schannel) (User: )
Description: The certificate received from the remote server has not validated correctly. The
error code is 0x80096004. The SSL connection request has failed. The attached data contains
the server certificate.

Error: (04/04/2017 10:31:12 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084 = This service cannot be started in Safe Mode
" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/04/2017 10:30:51 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084 = This service cannot be started in Safe Mode
" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/04/2017 10:30:39 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084 = This service cannot be started in Safe Mode
" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/04/2017 10:09:54 AM) (Source: Schannel) (User: )
Description: The certificate received from the remote server has not validated correctly. The
error code is 0x80096004. The SSL connection request has failed. The attached data contains
the server certificate.

Error: (04/04/2017 10:06:42 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.103 for the Network Card with network address 0019DB0263B1 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Error: (04/03/2017 08:51:28 PM) (Source: Schannel) (User: )
Description: The certificate received from the remote server has not validated correctly. The
error code is 0x80096004. The SSL connection request has failed. The attached data contains
the server certificate.

Error: (04/03/2017 08:42:47 PM) (Source: Schannel) (User: )
Description: The certificate received from the remote server has not validated correctly. The
error code is 0x80096004. The SSL connection request has failed. The attached data contains
the server certificate.

Error: (04/03/2017 08:37:10 PM) (Source: ipnathlp) (User: )
Description: The Network Address Translator (NAT) was unable to request an operation
of the kernel-mode translation module.
This may indicate misconfiguration, insufficient resources, or
an internal error.
The data is the error code.

Error: (04/03/2017 08:36:00 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.103 for the Network Card with network address 0019DB0263B1 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (04/04/2017 10:29:38 AM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 08:48:48 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 08:39:15 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 08:03:36 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 06:26:35 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 06:19:53 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (04/03/2017 05:25:08 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (03/30/2017 08:48:14 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (03/30/2017 08:15:23 PM) (Source: Windows Product Activation)(User: )
Description:

Error: (03/30/2017 07:41:58 PM) (Source: Windows Product Activation)(User: )
Description:


=========================== Installed Programs ============================

Adobe Reader 7.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A70000000000}) (Version: 7.0.0 - Adobe Systems Incorporated)
Avast Free Antivirus (HKLM\...\Avast) (Version: 11.2.2262 - AVAST Software)
DriverUpdate (HKLM\...\{416964B7-855B-46DE-B39D-08DA443F7CD0}) (Version: 2.6.3 - Slimware Utilities Holdings, Inc.) Hidden
DriverUpdate (HKLM\...\DriverUpdate) (Version: 2.6.3 - Slimware Utilities Holdings, Inc.)
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version: 6.14.10.4543 - )
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Hotfix (KB886903) (HKLM\...\M886903) (Version:  - )
Microsoft .NET Framework 2.0 (HKLM\...\Microsoft .NET Framework 2.0) (Version:  - Microsoft Corporation)
Microsoft Works (HKLM\...\{6D52C408-B09A-4520-9B18-475B81D393F1}) (Version: 08.05.0818 - Microsoft Corporation)
Mozilla Firefox 47.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 47.0.2 (x86 en-GB)) (Version: 47.0.2 - Mozilla)
Napster (HKLM\...\{BBBCAE4B-B416-4182-A6F2-438180894A81}) (Version: 3.7.2.6 - Napster)
Napster Burn Engine (HKLM\...\{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}) (Version: 3.5.0000 - Roxio) Hidden
O2Micro Flash Memory Card Windows Driver V2.04 (HKLM\...\{EB1B0104-6A57-446F-B855-FDF49151BE0C}) (Version: 2.04 - O2Micro International LTD.) Hidden
O2Micro Flash Memory Card Windows Driver V2.04 (HKLM\...\InstallShield_{EB1B0104-6A57-446F-B855-FDF49151BE0C}) (Version: 2.04 - O2Micro International LTD.)
Power2Go 4.0 (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - CyberLink Corporation)
Ralink Wireless LAN Card (HKLM\...\{E91E8912-769D-42F0-8408-0E329443BABC}) (Version: 1.00.01 - RALINK)
REALTEK GbE & FE Ethernet PCI NIC Driver (HKLM\...\{ACCA20B0-C4D1-4BF5-BF21-0A0EB5EF9730}) (Version: 1.02.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.5324 - Realtek Semiconductor Corp.)
SafeZone Stable 1.48.2066.98 (HKLM\...\SafeZone 1.48.2066.98) (Version: 1.48.2066.98 - Avast Software) Hidden
SlimCleaner Plus (HKLM\...\{393BB488-92C4-4F25-92D9-599C21A19D89}) (Version: 2.5.5 - Slimware Utilities Holdings, Inc.) Hidden
SlimCleaner Plus (HKLM\...\SlimCleaner Plus) (Version: 2.5.5 - Slimware Utilities Holdings, Inc.)
Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version:  - Microsoft Corporation)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (HKLM\...\WGA) (Version:  - Microsoft Corporation)
Windows Media Format Runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 10 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Media Center Edition 2005 KB908246 (HKLM\...\KB908246) (Version:  - Microsoft Corporation)

========================= Devices: ================================

Name: Modem Device on High Definition Audio Bus
Description: Modem Device on High Definition Audio Bus
Class Guid:
Manufacturer:
Service:
Device ID: HDAUDIO\FUNC_02&VEN_1057&DEV_3055&SUBSYS_10573055&REV_1007\4&4A29646&0&0001
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 1014.11 MB
Available physical RAM: 639.07 MB
Total Virtual: 2439.91 MB
Available Virtual: 2115.59 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:51.13 GB) (Free:11.12 GB) NTFS

========================= Users: ========================================

User accounts for \\YOUR-CE19F8E785

Administrator            andrew                   andy                     
ASPNET                   Guest                    HelpAssistant            
popeye                   SUPPORT_388945a0         vw                       


**** End of log ****
 

so can you help me please


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