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trouble removing "www.balabolka.biz" hijack [RESOLVED]


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#1
DokktorWho222

DokktorWho222

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hi everyone. I am having a [bleep] of a time getting rid of the "Mega Search Engine" called "www.balabolka.biz". I have run HJT and when i check the boxes the hijack is still there. :tazz: Here is my HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:02:14 PM, on 6/11/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Softwin\BitDefender Free Edition\bdmcon.exe
C:\WINNT\msxmidi.exe
c:\Q92194.exe
C:\Program Files\Softwin\BitDefender Free Edition\bdlite.exe
C:\Program Files\StreamCast\Morpheus\morphexe.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\regedit.exe
C:\Documents and Settings\Chili Dawg\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://balabolka.biz/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://balabolka.biz/start.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://balabolka.biz/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://balabolka.biz/start.html
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SearchAssistant] c:\Q92194.exe
O4 - HKLM\..\Run: [BDMCon] C:\Program Files\Softwin\BitDefender Free Edition\\bdmcon.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\Program Files\Softwin\BitDefender Free Edition\\bdnagent.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Autoupdate Service] C:\WINNT\msxmidi.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

Please help me get rid of this [bleep] thing. ;)
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#2
therock247uk

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1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://balabolka.biz/start.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://balabolka.biz/start.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://balabolka.biz/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://balabolka.biz/start.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://balabolka.biz/start.html
O4 - HKLM\..\Run: [SearchAssistant] c:\Q92194.exe
O4 - HKCU\..\Run: [Autoupdate Service] C:\WINNT\msxmidi.exe

4. Delete the files. (if present)

c:\Q92194.exe
C:\WINNT\msxmidi.exe

5. Reboot and post a new Hijackthis log here in a reply.
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#3
DokktorWho222

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thanks. That seemed to work. Let me know if you see anything out of the ordinary:

Logfile of HijackThis v1.99.1
Scan saved at 9:33:57 PM, on 6/11/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Softwin\BitDefender Free Edition\bdmcon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Chili Dawg\Desktop\hijackthis\HijackThis.exe

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [BDMCon] C:\Program Files\Softwin\BitDefender Free Edition\\bdmcon.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\Program Files\Softwin\BitDefender Free Edition\\bdnagent.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
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#4
therock247uk

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Your log is clean :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Credit to PGPhantom for canned speech.
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#5
therock247uk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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