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Internet download/upload speeds very slow for one device

network internet slow speeds upload speed download speed

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#1
brclone91

brclone91

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I have looked at some other threads relating to similar topics but was not able to figure anything out so I thought I would start my own thread.

 

My Samsung laptop was working perfectly fine.  I then found that my upload and download speeds were very slow.  .5 mbps and below for download.  I checked 3 other laptops in the same location and most tested out upwards of 18.0 mbps.  Not sure what is going on but would like to figure it out.  I have windows 7 64 bit OS.

 

any help with this topic would be greatly appreciated.

 


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#2
rockmilk

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Welcome to GTG :)

 

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


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#3
jds63

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brclone91,

 

:welcome:

 

Model if you can provide of laptop. What speeds does your provider give you, upload and download ? What do you mean checked other laptops in same location, online, neighbors or others in home ?

Try running Network troubleshooter ? Either right click the network icon in notification area or at run type Troubleshoot, select Network. Unplug Modem for 15 seconds then plug back in, reboot PC.

 

Possible can try to reset this modem, find out how through the providers website usually. Some settings may have changed a reset of modem will bring it back to default.


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#4
terry1966

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because it is just the one device i'd think either you have the wrong driver installed for best performance or the wifi adapter in that device maybe on it's way out and that's the cause of the slow internet speed.

 

once you have provided the details in jds63's post we can do a search for you to locate the correct driver if you can't find it yourself from the manufacturers site.

 

another cause maybe malware causing the slowdown so i'd also get the experts here to make sure it is clean. :- http://www.geekstogo...alware-removal/

 

i notice you say it happens in 1 location, so it may also just be the wifi signal/reciever in that device isn't as good as the other devices so it doesn't get the same signal strength/speeds as the other devices, this is more than likely if the speed increases to the same as the other devices when you are in a strong signal location, and again might be improved with a driver update if available.

 

:popcorn:


Edited by terry1966, 25 December 2014 - 05:55 PM.

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