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Speed problem


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#1
Pufi

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Ok so I bought that new HDD as I told you in the earlier topics, but I don't know if this is because of the device attached, or the HDD itself. The copying speed from the hard disk to an external flash drive is EXTREMELY LOW. I tried to copy a movie and the speed is 700 kb/s maximum. Even uploading is slow; I tried to upload a photo of 2MB to Dropbox and it took 30 secs

Any help would be appreciated!

EDIT: Now I see why it was moving so slow when I installed windows; it's the same problem!

EDIT 2: I inserted the USB in a laptop and tried to copy something into the USB, I didn't have this problem, the speed was fine. So it has something to do with the HDD


Edited by Pufi, 28 December 2014 - 05:22 AM.

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#2
Ztruker

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Make and complete model number of the hard drive?


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#3
Pufi

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The HDD is a WD blue with the model number WDC WD10EZEX - 21M2N
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#4
Ztruker

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That's a 1TB, 7200RPM SATA drive with 150 MB/s sustained data rate so unless the drive is defective, which happens with new drives occasionally, something else is causing the problem.

 

Check the hard drive with the manufacturer's diagnostic tools.
7 Free Hard Drive Testing Programs
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

 

If it passes all the tests, try booting to Safe Mode with Networking and see how a copy to a flash drive performs. If okay then something is starting at boot that is causing the problem. Try using Clean Boot to figure out what the cause is:

 

Clean BOOT Windows XP

Clean Boot Vista/Windows 7

Clean BOOT Windows 8/8.1

 

What OS and what is the make and full model number of the computer? Are there any yellow marks showing in Device Manager?


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#5
Pufi

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Ok so I ran the Data lifeguard test and it went just fine, it passed everything. Then I booted in safe mode with networking; same speed. I don't know the computer maker and model, but the motherboard is an ASUS P5L 1394. No yellow triangle in device manager. OS is Windows 7 Ultimate

Edited by Pufi, 31 December 2014 - 05:06 AM.

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#6
Pufi

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Anybody there?
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#7
Pufi

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OK, so I found out something: when I connect my USB device it says "This device can perform faster... blah blah blah" and when I click the baloon, it says that there is no hi-speed port installed in the computer, but on the old HDD I didn't have this problem.


Edited by Pufi, 03 January 2015 - 11:56 AM.

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#8
Pufi

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Alright, I'm sooooooo dumb, sorry for posting this thread for nothing!

I realized that last time, when my HDD didn't work, I reseted the BIOS settings to default, therefore I disabled USB 2.0 support, so the speed was so low because it was operating in USB 1.0 mode.

Again, sorry for posting this thread for nothing!


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#9
Plastic Nev

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Hi,

Though I had no input on this thread till now, I will say don't worry, we all forget something simple sometimes and finish up wondering why or what went wrong.

 

I will also say thanks for getting back to us and letting us know as it may well prove useful for someone else having similar problems, and I assume you have now re-enabled the USB 2 in the BIOS and all is now OK?

 

Nev.


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#10
Ztruker

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I'm just glad you figured out the cause. Good info for someone else perhaps.

 

Thanks


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