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i'm infected :( [Solved]


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#16
zfastss

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no worries, family first.

 

It seems to be running okay at this point.  No new Norton alerts or unfamiliar processes running.


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#17
Naathim

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OK, I suppose that I'll just make sure that you are secure enough and send you on your merry way :)



51c9d14017fa0-SecurityCheck.PNG Scan with Security Check

Please download Security Check by Screen317 and save it to your desktop.
  • Right-click on 51c9d14017fa0-SecurityCheck.PNG icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Follow onscreen instructions inside the black box. This scan won't take long.
  • Soon a notepad document called checkup.txt will open automaticaly.
Please include the content of that document.
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#18
zfastss

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log as requested is attached:

 

 Results of screen317's Security Check version 0.99.93 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Security Suite  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Panda Cloud Cleaner  
 Java 7 Update 71 
 Java 8 Update 25 
 Adobe Reader XI 
````````Process Check: objlist.exe by Laurent```````` 
 windows defender MpCmdRun.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
 


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#19
Naathim

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So, unless you are facing any other issues, it should be the last logfile :)

51a5ce45263de-delfix.png Clean with DelFix

Please download DelFix by Xplode and save it to your desktop.
  • Right-click on 51a5ce45263de-delfix.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Ensure that Remove disinfection tools, Purge system restore and Reset system settings are checked.
  • Push Run.
  • When finished, it will display a notepad report.
Include it for my review.
Please also manually reboot your machine after posting your logfile.
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#20
zfastss

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Thank you again for your help.  I have not experienced any other issues (yet).

Log is below:

 

# DelFix v10.8 - Logfile created 11/01/2015 at 11:25:56
# Updated 29/07/2014 by Xplode
# Username : HP6005 - HP6005-HP
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\HP6005\Desktop\Addition.txt
Deleted : C:\Users\HP6005\Desktop\AdwCleaner.exe
Deleted : C:\Users\HP6005\Desktop\ComboFix.exe
Deleted : C:\Users\HP6005\Desktop\Extras.Txt
Deleted : C:\Users\HP6005\Desktop\Fixlog.txt
Deleted : C:\Users\HP6005\Desktop\FRST.txt
Deleted : C:\Users\HP6005\Desktop\FRST64.exe
Deleted : C:\Users\HP6005\Desktop\JRT.exe
Deleted : C:\Users\HP6005\Desktop\JRT.txt
Deleted : C:\Users\HP6005\Desktop\OTL.Txt
Deleted : C:\Users\HP6005\Desktop\OTL.exe
Deleted : C:\Users\HP6005\Desktop\rkill.exe
Deleted : C:\Users\HP6005\Desktop\Rkill.txt
Deleted : C:\Users\HP6005\Desktop\RKreport_DEL_12282014_171210.log
Deleted : C:\Users\HP6005\Desktop\RKreport_SCN_12282014_170941.log
Deleted : C:\Users\HP6005\Desktop\RogueKillerX64.exe
Deleted : C:\Users\HP6005\Desktop\SecurityCheck.exe
Deleted : C:\Users\HP6005\Desktop\tdsskiller.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Cleaning system restore ...

Deleted : RP #170 [HPSF Restore Point | 12/21/2014 18:13:25]
Deleted : RP #171 [Windows Update | 12/23/2014 15:12:58]
Deleted : RP #173 [Windows Update | 12/26/2014 19:24:51]
Deleted : RP #174 [Windows Update | 12/31/2014 14:37:41]
Deleted : RP #175 [Windows Update | 01/06/2015 14:38:22]
Deleted : RP #176 [Windows Update | 01/11/2015 18:44:40]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#21
Naathim

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So I suppose you may go on your merry way :)


Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.


Recommended reading:

icon_exclaim.gifMUST READ - security tips: Computer Security - a short guide to staying safer online.
icon_exclaim.gifMUST READ - general maintenance: What to do if your Computer is running slowly?


Recommended additional software:

icon_arrow.gifTFC - to clean unneeded temporary files.
icon_arrow.gifMalwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gifMalwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gifMcShield - to prevent infections spread by removable media.
icon_arrow.gifCryptoPrevent - to secure yourself from very severe CryptoLocker infection.
icon_arrow.gifUnchecky - to prevent from installing additional foistware, implemented in legitimate installations.


Now if you have any other questions, feel free to ask me. Otherwise simply acknowledge my recommendations and this topic will be closed.


Minion-Bye-smaller.jpg


Stay safe,
Naat :)
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#22
zfastss

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thank you once again.  the topic may be closed.


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#23
Naathim

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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