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Laptop not connecting or picking up wifi


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#1
Africanlion

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My son has a Dell lap5op running XP. it was working and next minute it stopped. I did a system restore and now it wont pick up or connect to wifi. I have tried to run network set up wizard but still our wifi is not detected

Please help
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#2
anthonybugg

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Try to connect a Ethernet cable to the PC and tell me if that will allow him access to the internet.


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#3
Africanlion

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Went into device manager and there are no yellow triangles on network adapters. What could it be please

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Edited by Africanlion, 02 January 2015 - 01:46 PM.

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#4
Africanlion

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Try to connect a Ethernet cable to the PC and tell me if that will allow him access to the internet.


Thanks for the reply, we are frantically looking for ethernet cable and will report onde I have tried that
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#5
anthonybugg

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Try to connect a Ethernet cable to the PC and tell me if that will allow him access to the internet.


Thanks for the reply, we are frantically looking for ethernet cable and will report onde I have tried that

 

Keep in mind depending on how far away the modem is from the PC, that will decide the length of cable you will need. Lets say you have a big room, the PC is on one corner and the Modem is in another corner, a 4 foot cable wouldn't really cut it, this is the cable I have: http://www.bestbuy.c...4&skuId=6234002


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#6
Africanlion

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Its a laptop so I will be able to get right next to the router
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#7
anthonybugg

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Its a laptop so I will be able to get right next to the router

Alright, post back when you can ;)


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#8
Africanlion

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Its a laptop so I will be able to get right next to the router

Alright, post back when you can ;)

hi it is connecting via ethernet and I rebooted with ethernet still in hut still wont go wireless
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#9
anthonybugg

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Click on Start, then control panel.

 

Click on Performance and Maintenance. 

 

In the Performance and Maintenance window, click on the System icon near the bottom of the window

 

In the System Properties windows, click on the Hardware tab.

 

Click Device Manager.

 

Find Network Adapters in the list and click the little arrow, in a response tell me what you see there.


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#10
anthonybugg

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From the attachment I can't really see anything, it's too blurry :/

 

Also, I would honestly uninstall Windows XP ASAP! For one, you will NOT receive any updates nor will you be able to upgrade the PC in the future if you will keep Windows XP. Windows XP is a canceled project so to speak, I would suggest Windows 7, or 8.


Edited by anthonybugg, 02 January 2015 - 04:15 PM.

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#11
approveme

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I think the driver is not installing completely when i uninstall the drivers they automatically repair itself and when i update the driver the installation process said finished without complete installing drivers.

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