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Windows 8 Intermittent Internet


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#1
mccann88

mccann88

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Hi,

 

Just bought an Acer Aspire E15 and have been setting it up today and managed to get connected to the internet through the wi-fi however I have noticed that the wifi keeps dropping and leaves me with noting and then I have to manually go in and select the router again. I looked this up and was told to change the power management settings and did so and am still have the same problem. I also updated the driver and again am still having the problem. Also tried ipconfig /flushdns and again the problem persists!! 

 

Please can someone help me!!!

 

Many Thanks


Edited by mccann88, 04 January 2015 - 01:57 PM.

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#2
rockmilk

rockmilk

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Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


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#3
mccann88

mccann88

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MiniToolBox by Farbar  Version: 30-11-2014
Ran by user (administrator) on 05-01-2015 at 20:18:46
Running from "E:\"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Hardware not present)
Broadcom 802.11n Network Adapter = WiFi (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface=?� subinterface=ethernet_5 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 32-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  127.0.0.1
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  127.0.0.1
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...30 10 b3 c7 67 17 ......Microsoft Hosted Network Virtual Adapter
  5...32 10 b3 c7 67 17 ......Microsoft Wi-Fi Direct Virtual Adapter
  3...30 10 b3 c7 67 17 ......Broadcom 802.11n Network Adapter
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/05/2015 08:17:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1334
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 07:59:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0xf48
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/04/2015 07:36:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x10dc
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/04/2015 07:21:59 PM) (Source: Microsoft-Windows-LocationProvider) (User: home)
Description: There was an error communicating to the Orion inference server
 
Error: (01/04/2015 07:21:46 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion inference server
 
 
System errors:
=============
Error: (01/05/2015 08:16:04 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:57:27 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:33:50 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 06:27:40 PM) (Source: DCOM) (User: home)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (01/04/2015 06:27:10 PM) (Source: DCOM) (User: home)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
Error: (01/04/2015 06:12:08 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 05:26:14 PM) (Source: DCOM) (User: home)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}
 
Error: (01/04/2015 05:24:27 PM) (Source: DCOM) (User: home)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/04/2015 05:23:57 PM) (Source: DCOM) (User: home)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
Error: (01/04/2015 05:23:27 PM) (Source: DCOM) (User: home)
Description: {209500FC-6B45-4693-8871-6296C4843751}
 
 
Microsoft Office Sessions:
=========================
Error: (01/05/2015 08:17:04 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d133401d029248407ffd5C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllcfdd93ee-9517-11e4-8264-8f81c8fa5ec5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Temp\oct9F5B.tmp.exe
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Temp\oct9F5B.tmp.exe
 
Error: (01/04/2015 07:59:49 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1df4801d02858e5b2b30eC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll3c7a451d-944c-11e4-8263-f27594a8ad33
 
Error: (01/04/2015 07:36:49 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d10dc01d028558e00e645C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll06014119-9449-11e4-8262-f6d27ef1a847
 
Error: (01/04/2015 07:21:59 PM) (Source: Microsoft-Windows-LocationProvider)(User: home)
Description: -2143485936
 
Error: (01/04/2015 07:21:46 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2143485936
 
 
 
=========================== Installed Programs ============================
abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.04.3001 - Acer Incorporated)
abFiles (HKLM-x32\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 2.00.3002 - Acer Incorporated)
abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.05.2004.3 - Acer Incorporated)
abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.00.2005.6 - Acer Incorporated)
Acer Care Center (HKLM\...\{A424844F-CDB3-45E2-BB77-1DDE4A091E76}) (Version: 1.00.3012 - Acer Incorporated)
Acer Docs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2001 - Acer)
Acer Explorer Agent (HKLM\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3000 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8107 - Acer Incorporated)
Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.01.2006 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8105 - Acer Incorporated)
Acer Quick Access (HKLM\...\{C1FA525F-D701-4B31-9D32-504FC0CF0B98}) (Version: 1.01.3016.0 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8108 - Acer Incorporated)
Acer User Experience Improvement Program App Monitor Plugin (HKLM\...\{978724F6-1863-4DD5-9E66-FB77F5AB5613}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 1.02.3005 - Acer Incorporated)
Acer Video Player (HKLM-x32\...\{B6846F20-4821-11E3-8F96-0800200C9A66}) (Version: 1.00.2005.0 - Acer Incorporated)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.01.2008.3 - Acer Incorporated)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5645 - AVG Technologies)
AVG 2015 (Version: 15.0.4257 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5645 - AVG Technologies) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.234 - Broadcom Corporation)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4917 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4917 - CyberLink Corp.) Hidden
CyberLink Power Media Player 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.4218 - CyberLink Corp.)
CyberLink Power Media Player 12 (x32 Version: 12.0.3.4218 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.4220 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.0.4220 - CyberLink Corp.) Hidden
Foxit PhantomPDF (HKLM-x32\...\{D4DF5498-C95C-4A02-9951-725FB2D7BC0D}) (Version: 6.0.121.624 - Foxit Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Host App Service (HKCU\...\Pokki) (Version: 0.269.5.367 - Pokki)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3496 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.165.1 - Intel Corporation)
Intel® Serial IO (Version: 1.1.165.1 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{d491dd9d-2eda-4d75-b504-1a201436e7fd}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Pokki Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.5.367 - Pokki)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.21247 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.25.108.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7203 - Realtek Semiconductor Corp.)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9350 - Broadcom Corporation)
 
========================= Devices: ================================
 
Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8168
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 13%
Total physical RAM: 12211.27 MB
Available physical RAM: 10619.88 MB
Total Pagefile: 14643.27 MB
Available Pagefile: 13139.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.95 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:914.92 GB) (Free:882.45 GB) NTFS
3 Drive e: (FLASH DRIVE) (Removable) (Total:3.72 GB) (Free:1.9 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\HOME
 
Administrator            Guest                    user                     
 
 
**** End of log ****

  • 0

#4
rockmilk

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Remove  AVG 2015 Reboot.

Run the removal tool. 

http://download.avg....4_2015_5501.exe

Reboot again.

 

Set your dns to open or google dns.

How to change DNS server.

Make sure and flush the DNS as suggested.

 

 

Disable windows defender.

http://xtendedview.c...-windows-8/740/

 

I suggest a lighter AV such as  360 Total Security


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#5
mccann88

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Have removed AVG and am now trying to Disable Windows Defender but when I am in Services (Local) and I right click on Windows Defender Network or Windows Defender Services it does allow me to change the Startup Type to Disable. It just says Manual??

 

Also when using the Command prompt to change dns I typed in ipconfig /registerdns 

 

C:\Users\user\ipconfig /registerdns

The requested operation requires elevation 


Edited by mccann88, 05 January 2015 - 02:49 PM.

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#6
rockmilk

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Leave it to manual that is fine so long as you do not enable.


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#7
mccann88

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Also when using the Command prompt to change dns I typed in ipconfig /registerdns 

 

C:\Users\user\ipconfig /registerdns

The requested operation requires elevation


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#8
rockmilk

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You need to open CMD as Administrator.


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#9
mccann88

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Ok so I have completed all that and i have installed the 360TS AV. 

 

My internet connected but my issue still remains!!!


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#10
rockmilk

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Post new minitoolbox log.


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#11
mccann88

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MiniToolBox by Farbar  Version: 30-11-2014
Ran by user (ATTENTION: The logged in user is not administrator) on 05-01-2015 at 21:02:06
Running from "E:\"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Hardware not present)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface= subinterface=ethernet_5 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 32-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d9f8:60c5:ce1f:395c%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.9(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 05 January 2015 20:59:50
   Lease Expires . . . . . . . . . . : 06 January 2015 21:01:43
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 53481651
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-AA-7E-95-F0-76-1C-2C-98-E4
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:184a:1191:affb:5df0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::184a:1191:affb:5df0%10(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 452984832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-AA-7E-95-F0-76-1C-2C-98-E4
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{32AA0CE3-E7D8-4603-B29B-BF2B4DA685E4}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2a00:1450:4009:800::1008
 74.125.230.71
 74.125.230.78
 74.125.230.68
 74.125.230.64
 74.125.230.73
 74.125.230.66
 74.125.230.70
 74.125.230.72
 74.125.230.69
 74.125.230.67
 74.125.230.65
 
 
Pinging google.com [74.125.230.70] with 32 bytes of data:
Reply from 74.125.230.70: bytes=32 time=19ms TTL=55
Request timed out.
 
Ping statistics for 74.125.230.70:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 19ms, Average = 19ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  8.8.8.8
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=133ms TTL=49
Reply from 98.139.183.24: bytes=32 time=132ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 132ms, Maximum = 133ms, Average = 132ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...30 10 b3 c7 67 17 ......Microsoft Hosted Network Virtual Adapter
  5...32 10 b3 c7 67 17 ......Microsoft Wi-Fi Direct Virtual Adapter
  3...30 10 b3 c7 67 17 ......Broadcom 802.11n Network Adapter
  1...........................Software Loopback Interface 1
 10...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.9     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.9    281
      192.168.0.9  255.255.255.255         On-link       192.168.0.9    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.9    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.9    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.9    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 10    306 2001::/32                On-link
 10    306 2001:0:5ef5:79fb:2439:17e8:3f57:fff6/128
                                    On-link
  3    281 fe80::/64                On-link
 10    306 fe80::/64                On-link
 10    306 fe80::2439:17e8:3f57:fff6/128
                                    On-link
  3    281 fe80::d9f8:60c5:ce1f:395c/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
 10    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/05/2015 09:01:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1148
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/05/2015 08:40:33 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion DCS server
 
Error: (01/05/2015 08:40:21 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/05/2015 08:39:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x164
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/05/2015 08:36:29 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion DCS server
 
Error: (01/05/2015 08:17:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1334
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
 
System errors:
=============
Error: (01/05/2015 08:59:55 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/05/2015 08:55:11 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (01/05/2015 08:37:45 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/05/2015 08:37:00 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error: 
%%1062
 
Error: (01/05/2015 08:36:31 PM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly. It has done this 1 time(s).
 
Error: (01/05/2015 08:36:31 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).
 
Error: (01/05/2015 08:16:04 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:57:27 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:33:50 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 06:27:40 PM) (Source: DCOM) (User: home)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
 
Microsoft Office Sessions:
=========================
Error: (01/05/2015 09:01:20 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d114801d0292aa22b589dC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllff687b14-951d-11e4-8266-f1daa7a5a014
 
Error: (01/05/2015 08:40:33 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147012889
 
Error: (01/05/2015 08:40:21 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/05/2015 08:39:16 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d16401d029279c710c5cC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dlle9fa1548-951a-11e4-8265-cbe0546b8799
 
Error: (01/05/2015 08:36:29 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147012889
 
Error: (01/05/2015 08:17:04 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d133401d029248407ffd5C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllcfdd93ee-9517-11e4-8264-8f81c8fa5ec5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 07:59:52 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Temp\oct9F5B.tmp.exe
 
 
 
=========================== Installed Programs ============================
Acer Care Center (HKLM\...\{A424844F-CDB3-45E2-BB77-1DDE4A091E76}) (Version: 1.00.3012 - Acer Incorporated)
Acer Care Center (HKLM-x32\...\{A424844F-CDB3-45E2-BB77-1DDE4A091E76}) (Version: 1.00.3012 - Acer Incorporated)
Acer Explorer Agent (HKLM\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3000 - Acer Incorporated)
Acer Explorer Agent (HKLM-x32\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3000 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8107 - Acer Incorporated)
Acer Launch Manager (HKLM-x32\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8107 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8105 - Acer Incorporated)
Acer Power Management (HKLM-x32\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8105 - Acer Incorporated)
Acer Quick Access (HKLM\...\{C1FA525F-D701-4B31-9D32-504FC0CF0B98}) (Version: 1.01.3016.0 - Acer Incorporated)
Acer Quick Access (HKLM-x32\...\{C1FA525F-D701-4B31-9D32-504FC0CF0B98}) (Version: 1.01.3016.0 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8108 - Acer Incorporated)
Acer Recovery Management (HKLM-x32\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8108 - Acer Incorporated)
Acer User Experience Improvement Program App Monitor Plugin (HKLM\...\{978724F6-1863-4DD5-9E66-FB77F5AB5613}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program App Monitor Plugin (HKLM-x32\...\{978724F6-1863-4DD5-9E66-FB77F5AB5613}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program Framework (HKLM-x32\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 1.02.3005 - Acer Incorporated)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Mobile Device Support (HKLM-x32\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bonjour (HKLM-x32\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.234 - Broadcom Corporation)
Broadcom 802.11 Network Adapter (HKLM-x32\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.234 - Broadcom Corporation)
Host App Service (HKCU\...\Pokki) (Version: 0.269.5.367 - Pokki)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.165.1 - Intel Corporation)
Intel® Serial IO (HKLM-x32\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.165.1 - Intel Corporation)
Intel® Serial IO (Version: 1.1.165.1 - Intel Corporation) Hidden
Intel® Serial IO (x32 Version: 1.1.165.1 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (x32 Version: 1.31.8.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
iTunes (HKLM-x32\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM-x32\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Pokki Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.5.367 - Pokki)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM-x32\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9350 - Broadcom Corporation)
WIDCOMM Bluetooth Software (HKLM-x32\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9350 - Broadcom Corporation)
 
========================= Devices: ================================
 
Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8168
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 13%
Total physical RAM: 12211.27 MB
Available physical RAM: 10589.47 MB
Total Pagefile: 14643.27 MB
Available Pagefile: 13167.93 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.09 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:914.92 GB) (Free:882.03 GB) NTFS
3 Drive e: (FLASH DRIVE) (Removable) (Total:3.72 GB) (Free:3.72 GB) FAT32
 
========================= Users: ========================================
 
**** End of log ****

  • 0

#12
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts

Disable 1pv6  http://www.techunbox...-windows-8.html Reboot post new minitoolbox log. 


  • 0

#13
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts

Also did you run ipconfig /flushdns  From CMD as  admin???


  • 0

#14
mccann88

mccann88

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MiniToolBox by Farbar  Version: 30-11-2014
Ran by user (administrator) on 05-01-2015 at 21:19:27
Running from "E:\"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Hardware not present)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface=?? subinterface=ethernet_5 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 32-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 30-10-B3-C7-67-17
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.9(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 05 January 2015 21:17:05
   Lease Expires . . . . . . . . . . : 06 January 2015 21:17:10
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2a00:1450:4009:80c::1003
 74.125.206.101
 74.125.206.100
 74.125.206.113
 74.125.206.102
 74.125.206.139
 74.125.206.138
 
 
Pinging google.com [74.125.230.73] with 32 bytes of data:
Reply from 74.125.230.73: bytes=32 time=185ms TTL=55
Reply from 74.125.230.73: bytes=32 time=351ms TTL=55
 
Ping statistics for 74.125.230.73:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 185ms, Maximum = 351ms, Average = 268ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=132ms TTL=49
Reply from 98.139.183.24: bytes=32 time=185ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 132ms, Maximum = 185ms, Average = 158ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...30 10 b3 c7 67 17 ......Microsoft Hosted Network Virtual Adapter
  5...32 10 b3 c7 67 17 ......Microsoft Wi-Fi Direct Virtual Adapter
  3...30 10 b3 c7 67 17 ......Broadcom 802.11n Network Adapter
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.9     40
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.9    296
      192.168.0.9  255.255.255.255         On-link       192.168.0.9    296
    192.168.0.255  255.255.255.255         On-link       192.168.0.9    296
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.9    296
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.9    296
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/05/2015 09:18:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/05/2015 09:01:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1148
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/05/2015 08:40:33 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion DCS server
 
Error: (01/05/2015 08:40:21 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/05/2015 08:39:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x164
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/05/2015 08:36:29 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion DCS server
 
Error: (01/05/2015 08:17:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: BackgroundAgent.exe, version: 1.0.1.2, time stamp: 0x53ac24cc
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000005
Fault offset: 0x00056b1d
Faulting process ID: 0x1334
Faulting application start time: 0xBackgroundAgent.exe0
Faulting application path: BackgroundAgent.exe1
Faulting module path: BackgroundAgent.exe2
Report ID: BackgroundAgent.exe3
Faulting package full name: BackgroundAgent.exe4
Faulting package-relative application ID: BackgroundAgent.exe5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
 
 
System errors:
=============
Error: (01/05/2015 09:17:11 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/05/2015 08:59:55 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/05/2015 08:55:11 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (01/05/2015 08:37:45 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/05/2015 08:37:00 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error: 
%%1062
 
Error: (01/05/2015 08:36:31 PM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly. It has done this 1 time(s).
 
Error: (01/05/2015 08:36:31 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated unexpectedly. It has done this 1 time(s).
 
Error: (01/05/2015 08:16:04 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:57:27 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
Error: (01/04/2015 07:33:50 PM) (Source: Service Control Manager) (User: )
Description: The McAfee SiteAdvisor Service service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (01/05/2015 09:18:00 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/05/2015 09:01:20 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d114801d0292aa22b589dC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllff687b14-951d-11e4-8266-f1daa7a5a014
 
Error: (01/05/2015 08:40:33 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147012889
 
Error: (01/05/2015 08:40:21 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/05/2015 08:39:16 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d16401d029279c710c5cC:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dlle9fa1548-951a-11e4-8265-cbe0546b8799
 
Error: (01/05/2015 08:36:29 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147012889
 
Error: (01/05/2015 08:17:04 PM) (Source: Application Error)(User: )
Description: BackgroundAgent.exe1.0.1.253ac24ccMSVCR90.dll9.0.30729.838751ea24a5c000000500056b1d133401d029248407ffd5C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dllcfdd93ee-9517-11e4-8264-8f81c8fa5ec5
 
Error: (01/04/2015 09:58:07 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:23 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
Error: (01/04/2015 08:00:15 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Users\user\AppData\Local\Pokki\Engine\HostAppService.exe
 
 
 
=========================== Installed Programs ============================
360 Total Security (HKLM-x32\...\360TotalSecurity) (Version: 5.2.0.1085 - 360 Security Center)
abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.04.3001 - Acer Incorporated)
abFiles (HKLM-x32\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 2.00.3002 - Acer Incorporated)
abMedia (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.05.2004.3 - Acer Incorporated)
abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 3.00.2005.6 - Acer Incorporated)
Acer Care Center (HKLM\...\{A424844F-CDB3-45E2-BB77-1DDE4A091E76}) (Version: 1.00.3012 - Acer Incorporated)
Acer Docs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.01.2001 - Acer)
Acer Explorer Agent (HKLM\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3000 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8107 - Acer Incorporated)
Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.01.2006 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8105 - Acer Incorporated)
Acer Quick Access (HKLM\...\{C1FA525F-D701-4B31-9D32-504FC0CF0B98}) (Version: 1.01.3016.0 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8108 - Acer Incorporated)
Acer User Experience Improvement Program App Monitor Plugin (HKLM\...\{978724F6-1863-4DD5-9E66-FB77F5AB5613}) (Version: 1.02.3005 - Acer Incorporated)
Acer User Experience Improvement Program Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 1.02.3005 - Acer Incorporated)
Acer Video Player (HKLM-x32\...\{B6846F20-4821-11E3-8F96-0800200C9A66}) (Version: 1.00.2005.0 - Acer Incorporated)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.01.2008.3 - Acer Incorporated)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.234 - Broadcom Corporation)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4917 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4917 - CyberLink Corp.) Hidden
CyberLink Power Media Player 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.4218 - CyberLink Corp.)
CyberLink Power Media Player 12 (x32 Version: 12.0.3.4218 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.4220 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.0.4220 - CyberLink Corp.) Hidden
Foxit PhantomPDF (HKLM-x32\...\{D4DF5498-C95C-4A02-9951-725FB2D7BC0D}) (Version: 6.0.121.624 - Foxit Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Host App Service (HKCU\...\Pokki) (Version: 0.269.5.367 - Pokki)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3496 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.165.1 - Intel Corporation)
Intel® Serial IO (Version: 1.1.165.1 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{d491dd9d-2eda-4d75-b504-1a201436e7fd}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Pokki Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.5.367 - Pokki)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.21247 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.25.108.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7203 - Realtek Semiconductor Corp.)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9350 - Broadcom Corporation)
 
========================= Devices: ================================
 
Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8168
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 10%
Total physical RAM: 12211.27 MB
Available physical RAM: 10960.82 MB
Total Pagefile: 14643.27 MB
Available Pagefile: 13441.37 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.4 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:914.92 GB) (Free:882.82 GB) NTFS
3 Drive e: (FLASH DRIVE) (Removable) (Total:3.72 GB) (Free:3.72 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\HOME
 
Administrator            Guest                    user                     
 
 
**** End of log ****

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#15
rockmilk

rockmilk

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No more DNS time outs how is your issue?


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