disk read error on Toshiba Vista laptop
Posted 07 January 2015 - 12:47 AM
Posted 07 January 2015 - 06:43 AM
Howszit? and that doesn't sound quite right. Do you get the normal start up screens before that message appears? Have you tried to go into CMOS to see that the drive is being reported properly on the system? I would also take out the battery to make sure that system is safe to fiddle with.
What is the brand of the notebook/laptop? I just had a case where a Dell Notebook couldn't find its hard drive. Somehow my client had bent its bay enclosure and to get the drive to work I had to seat the drive separately then slide the enclosure over it. There's now no securing screws on the drive but it is tight inside the bay. and working ok.
Hope this helps....
Posted 07 January 2015 - 08:16 AM
Yes I get the normal start up screen. It says Toshiba and then goes right into that disk read error.
I went into some control panel and it said it was booting from hdd, if that's what you mean. I took out the laptop battery before I took out the hard drive and reinstalled it.
It's a Toshiba Satellite L305.
Posted 07 January 2015 - 09:11 AM
My next step would be to mount the drive on an external usb drive housing where I could check the hard drive health from another system. If you do not have an external USB drive housing, then I'd try to boot the laptop from a CD or DVD. Have you made a system restore disk from the laptop? (I assume you're running Windows 7). If not, I have even booted a Windows 7 system using a Windows XP CD and run chkdsk to repair a drive. Do you hear a clicking noise coming from the laptop? cuz that's another bad sign...
Hope this helps and good luck. Have you made backups of your data recently? No one ever does so don't fell bad...
Posted 08 January 2015 - 12:03 AM
Posted 08 January 2015 - 10:13 AM
Sorry, I missed the Vista reference in your title...
If the Toshiba disks can't actually do anything, it would appear that your drive has suffered a failure that makes it un-usable, (the Toshiba recovery disks would attempt to find the drive 1st off, since the drive isn't reporting properly, it cannot continue). What I would try to do next is access the disk from another system to see if there's any data recoverable. Your best bet is most likely to get a new drive and use those Toshiba disks to re-initialize the system. If you had data on that failed drive, it may still be retrievable but you will need a way to mount it as a secondary drive, (like an external USB housing). Sometimes even though a drive cannot run an operating system, it may still be able to copy data off of it, (however usually when a drive cannot report properly it may be "seen" as an un-recognizable disk and report zero space available). Sorry that your 2015 has started with a drive failure. Mine started with a filling that popped out of my tooth the day after the dentist went on vacation... After a week he did fix it but I didn't have the happiest of holidays.
Remember computers are nothing more than appliances and you did mention that this one had a "bump". I had a Dell here that had a fall onto a tile floor which actually bent its power connection and the mating piece inside the notebook. After removing some damaged plastic, the power connection did work but the lid could not close.
Hope this helps..
Posted 08 January 2015 - 10:34 AM
Posted 08 January 2015 - 02:18 PM
Sorry that I couldn't do more for you. I've had lots of clients that have had hard drives that have failed and its never a good feeling. If the usb housing can't see the failed drive, there are recovery specialists that can usually get data back, but it is pricey...
Best of luck & God bless...
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