Hello,
Please delete your copy of OTL. Redownload and rerun. If both logs are created, please attach them in your next reply.
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Hello,
Please delete your copy of OTL. Redownload and rerun. If both logs are created, please attach them in your next reply.
Both logs are not created, there is no extras.txt.
Could it be that the default options are not the ones that I should have? I am just going by what your post says of course.
Hello,
I don't know why Extras.txt is not being generated. Perhaps an issue on Windows 8.1 machines.
I've tried on my own Windows 8.1 machine and could not generate an Extras.txt either (using various different options).
Please do the following.
STEP 1
Reset Chrome Homepage
STEP 2
Farbar Recovery Scan Tool (FRST) Script
start reg: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" reg: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall" end
NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.
Look at my first post though, that contains extras.txt. Those are based off of the stickied topic . Anyways, what you asked for has been done.
fixlist.txt
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 07-01-2015
Ran by justin at 2015-01-13 12:07:01 Run:4
Running from C:\Users\justin\Desktop
Loaded Profile: justin (Available profiles: justin)
Boot Mode: Normal
==============================================
Content of fixlist:
*****************
start
reg: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
reg: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall"
end
*****************
========= reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" =========
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AddressBook
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Connection Manager
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DirectDrawEx
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DXM_Runtime
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fontcore
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE40
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE4Data
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE5BAKEX
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEData
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MobileOptionPack
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MPlayer2
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SchedulingAgent
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WIC
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8220EEFE-38CD-377E-8595-13398D740ACE}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A2CB1ACB-94A2-32BA-A15E-7D80319F7589}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC53FC8B-EE18-3F9C-9B59-60937D0B182C}
========= End of Reg: =========
========= reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall" =========
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
DisplayName_Localized REG_SZ @C:\Program Files\Intel\WiFi\bin\MuiResources.dll,-300
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AddressBook
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ASPackage
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Connection Manager
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DirectDrawEx
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DXM_Runtime
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Fontcore
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IE40
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IE4Data
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IE5BAKEX
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IEData
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes Anti-Malware_is1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MobileOptionPack
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MPlayer2
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SchedulingAgent
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SpywareBlaster_is1
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\TeamViewer
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WIC
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-genres
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-main
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGDF-hp-dragonsofatlantis
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGDF-hp-fringo
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{15134cb0-b767-4960-a911-f2d16ae54797}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2151757
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2467173
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2524860
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2544655
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2549743
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB2565063
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}.KB982573
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{22154f09-719a-4619-bb71-5b3356999fbf}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2F73A7B2-E50E-39A6-9ABC-EF89E4C62E36}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{582876EC-A178-44D4-9823-C10D6C62EAFF}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{7299052b-02a4-4627-81f2-1818da5d550d}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90150000-0138-0409-0000-0000000FF1CE}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9A25302D-30C0-39D9-BD6F-21E6EC160475}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2151757
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2467173
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2524860
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2544655
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2549743
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB2565063
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}.KB982573
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{FDB30193-FDA0-3DAA-ACCA-A75EEFE53607}
========= End of Reg: =========
==== End of Fixlog 12:07:01 ====
Hello,
That's strange regarding OTL. As I said, I ran various OTL scans earlier (including the same scan you mentioned) and Extras.txt was not produced.
I don't have an explanation for this one.
---------------
Moving on...
The uninstall keys are still present. So that's good news.
I'd now like to direct you to our techs in the Windows 8 forum who are more versed in dealing with non-malware issues.
http://www.geekstogo.../188-windows-8/
When you create your new topic requesting assistance with your missing programmes, please ensure you mention your machine has been cleaned of malware, SFC/CHKDSK have been run, and we've confirmed the associated uninstall keys are present.
---------------
We can now remove the tools used.
All Clean!
Congratulations, your computer appears clean!
I no longer see signs of malware on your computer. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful.
My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware and/or buy me a beer, please consider a donation.
DelFix
-- This will remove the specialised tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).
--- Malwarebytes Anti-Malware will still be present on your computer. I recommend keeping this programme, updating and scanning with it once a week to maintain security on your computer. If you do not wish to keep this programme on your computer, you can uninstall it by pressing the Windows Key + r on your keyboard at the same time, typing appwiz.cpl, clicking OK and searching for Malwarebytes.
======================================================
I have compiled below a list of resources you may find useful. The articles document information on computer security, common infection vectors and how you can stay safe on the Internet.
The following programmes come highly recommended in the security community.
Need a second opinion on a file or website? Scan the file/URL before clicking by using one of the following free online scanner services.
-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.
======================================================
Thank you for using Geeks to Go.
Safe Surfing.
Adam
Thank you very much in your assistance good sir. I was right in knowing that this was above my level of knowledge . I did not know about the "unchecky" software, this is a good one for my friend as this is almost certainly how this infection came about. I once again greatly appreciate your assistance in this matter .
You're welcome.
I will mark this topic as solved.
All the best,
Adam
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