[phillpower2]

You need to save it as a .jpeg or it may be too large to upload - be sure to click Choose file and once selected then click the Attach This File tab.

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Here is the screenshot.  When I click on the Realtek HD Audio Manager icon, this is what appears.  Is there any way of getting the Realtek Manager to appear instead?

 

[Jackpine]

Here is the screenshot.  When I click on the Realtek HD Audio Manager icon, this is what appears.  Is there any way of getting the Realtek Manager to appear instead?

 

[phillpower2]

That is basically the same as the Realtek version so perhaps it is a custom driver made by Realtek specifically for ASUS, that would explain why there are no audio drivers under the ASUS name.

 

I noted the following concerning the Realtek drivers from your dxdiag log the ; Modified Date: 12/10/2013 8:20:44 PM and Version: 5.10.0.7111

 

The latest drivers however are Version V6.0.1.5350 release date 2007/02/02 - try creating a new restore point and then updating the drivers which you can download from here this is only a process of elimination step at the moment btw.

[Jackpine]

phillpower2, I tried the above, but it made no difference.  No sound with the non-powered speakers.  But everything is well when I use the powered speakers plugged into the rear line out port (shown as the green port in post #47.

 

I think that because I now get decent stereo sound using the powered speakers, I will finish with this thread.  As for why the non-powered speakers no longer work, let's chalk it up to one of life's sweet mysteries!

 

Thank you for your help (and we'll probably meet again - but not too soon I hope!)

[phillpower2]

No problem and as ever you are most welcome 

 

As an asides, powered speakers offer better sound quality and functionality and so I reckon you can consider the new speakers as an upgrade