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Stuck in Aptio Setup Utility


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#1
dimitri_san

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Hi I have tried booting up my Asus laptop, and I am stuck in setup utility, and I have no clue how to get out of it. I have looked over some posts on the internet, and none seem to have a answer.


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#2
phillpower2

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Hello dimitri_san,

 

Have you tried the following steps that I found via Google;

 

1/ Select the Boot menu in the Aptio setup utility, select 'Launch CSM' and change to enable
2/ Select the Security menu n the Aptio setup utility, select 'secure Boot Control' and change to disable
3/ Select Save & Exit and press 'yes'
4/ Hold down the power button until the unit switches power off completely
5/ Switch back on and continually press the F9 button for about ten seconds; this should now allow the unit to boot up into the Windows Recovery menu
6/ Select 'Advanced Start Up' and wait until the recovery menu appears
7/ Select ' Advanced Options'
8/ Select 'System Restore' and select a date prior to when the problem occured

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#3
dimitri_san

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When I turned it off and spammed f9 it took me back to the bios.


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#4
phillpower2

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Had you made any hardware or software changes previous to this first happening.

 

Had the computer been dropped or banged previous to this first happening.

 

Does the hard drive activity LED blink at all when you power up the computer.

 

Is the HDD detected in the BIOS, depending on the brand of HDD it may be listed as beginning ST for a Seagate drive or WD if a Western Digital device.

 

Do you have a Windows 8/8.1 or system restore disk.


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#5
dimitri_san

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I think my dad said he had to change the battery out not to long ago. I dropped the laptop a very long time ago, but it has been more than a year since.


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#6
phillpower2

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For us to be able to help you it is important that you answer each question as best that you can;

 

Had you made any hardware or software changes previous to this first happening.

 

Had the computer been dropped or banged previous to this first happening.

 

Does the hard drive activity LED blink at all when you power up the computer.

 

Is the HDD detected in the BIOS, depending on the brand of HDD it may be listed as beginning ST for a Seagate drive or WD if a Western Digital device.

 

Do you have a Windows 8/8.1 or system restore disk.


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#7
phillpower2

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Not heard from you for a while dimitri_san,

 

Do you still require assistance or is the issue now resolved, let us know either way please and not leave the thread hanging.


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#8
Jamma

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Hi

I am now having this exact same problem as dimitri_san with my Asus laptop. I have tried all of the suggestions that were previously put on this blog with no luck. I do recall my laptop dropping previous to this happening but has work since then so am not sure if that is an issue or not.

I desperately need help with this Asap as I have some important work to submit by the end of this month. Can someone help me please.
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#9
Ztruker

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Answer the questions philpower asked.
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#10
nesser

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hi philpower

 

im having the same problem with my ASUS laptop. if i press f9 it goes directly to "insert boot media" page. i don't have access to another windows 8 as of now to create a recovery disk. do you have a link as to where i could download system restore disk for free?

 

Had you made any hardware or software changes previous to this first happening.

no

Had the computer been dropped or banged previous to this first happening.

not that i can recall. no 

Does the hard drive activity LED blink at all when you power up the computer.

it blinks

Is the HDD detected in the BIOS, depending on the brand of HDD it may be listed as beginning ST for a Seagate drive or WD if a Western Digital device.

yes

Do you have a Windows 8/8.1 or system restore disk.

unfortunately i wasnt able to create 1.
 
 
 
it would be a great help if you could assist me on this. tnx. 

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#11
Ztruker

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See here: How to Create or Download a Windows 8 and 8.1 ISO

 

Option One tells you how to use the mediacreationtool to download and create a ISO or create a bootable flash drive.  I'd create the ISO then use Rufus to create a UEFI/GPT bootable flash drive. Once you have that you can boot it to reinstall Windows 8.1 or use the various Repair functions available.

 

You don't say what the make and full model number of your computer is but they all have a built-in recovery partition that can be used to restore your computer to it's factory new condition. This means it will remove everything so you must backup your data before doing this.

 

The best way to backup is to get an external USB hard drive then do an image backup using Macrium Reflect Free.

 

Good tutorial for using Macrium here; Imaging with free Macrium


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