Recently bought my daughter a second hand Fujitsu Lifebook N Series N3410 Notebook PC at a local yard sale. Upon returning home we had hoped to turn it on to either factory restore it or restore it to a previous restore point so the former users information would not be an issue in my daughter using it, However.....
Upon turning it on, the device immediatly starts in "Guest User Acccount" without any other user accounts available, and achieving anything is absolutely impossible as every attempt we have researched and attempted was quickly countered with "Access Denied, You Do Not Have Sufficiant Privilages To Perform This Action. Consult Administrative User" as well as the "You must be logged on as the Administrative User to access this feature/setting"
We werent provided with the Recovery/Restore CD and Im almost certian that even if we had been, it would possibly be useless as the CD ROM will not even play her music CDS. Ive contacted Microsoft for support, and was informed that Windows XP is no longer supported. Several attempts to contact Fujitsu for any assistance has also put us at a stale mate as we have yet heard anything back from them.
Please, if at all possible, help me with a way to try and pinpoint the issue at hand and if there is any way to do so, repair it along with informitave step by steo instructions to do so as I am in no way tech savvy when it comes to doing any of this.
Thank you for your paitience and taking the time to read this. We both would be greatly apprecitave of any assistance in this matter.
System information is as follows:
Fujitsu Lifebook N series Notebook (Siemans)
Model Number: N3410
Product Number: FPC06070AP
Build Number: 9TOPV0
Microsoft Windows XP
Media Center Edition
Service Pack SP3
again, I thank you for your time and assistance