Ruggie_UK (along with Essexboy) provided outstanding help in cleaning up a problem I had with malware. The instructional posts were prompt and easy to follow. They guided me through the malware removal process in a step-by-step manner which made the whole ordeal uncomplicated. The unassuming and non-judgmental tone of their posts is very much appreciated for a user like me who by just about any measure is a computer novice.
Thank you, thank you, thank you!
I have found over the last few years this on-line community to be a tremendous resource for anyone experiencing problems with their computers. I have had to turn to you a handful of times for help and the result each time has been the same as I experienced this time!
You folks rock!
Did I say thank you 
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