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RegSvr32 error on startup - Module failed to load [Solved]

module failed to load apphelper80 regsvr32

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#1
Greenner

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Greetings! About one week ago I started getting this regsvr32 error whenever I start up my computer. I have no idea what might have caused it as I haven't brought any major changes to my computer recently nor did I get some shady virus (at least, not that I know of). I ran a scan with Avast and it all seemed to be okay, it didn't pick up any threat, yet the error message continues to pop up. Here's what it looks like : 

24xdmk5.png

 

Do I need to try running another scan with some other anti-malware/anti-virus that's more effective? I'm open to any kind of suggestion, thank you all in advance :)


Edited by Greenner, 17 January 2015 - 09:43 AM.

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#2
Essexboy

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Hi I will need to take a quick look see at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.
THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan

AswMBR%20scan.JPG


On completion of the scan click save log, save it to your desktop and post in your next reply
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#3
Greenner

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Here are the files you requested :) Thank you again 

Attached Files


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#4
Essexboy

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I believe I have found the problem. Could you let me know how the computer is behaving after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
S3 0102991404151380mcinstcleanup; C:\Windows\TEMP\010299~1.EXE [834664 2013-07-12] (McAfee, Inc.)
S3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [179664 2013-08-07] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [310224 2013-08-07] (McAfee, Inc.)
S0 mfeelamk; C:\Windows\System32\drivers\mfeelamk.sys [69264 2013-08-07] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [519064 2013-08-07] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [776168 2013-08-07] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [343568 2013-08-07] (McAfee, Inc.)
R1 {fd74c1d1-1ac3-43f9-8336-32679dc7de45}Gw64; C:\Windows\System32\drivers\{fd74c1d1-1ac3-43f9-8336-32679dc7de45}Gw64.sys [48784 2014-11-16] (StdLib)
2014-12-26 22:35 - 2013-06-13 06:43 - 00000000 ___HD () C:\Users\Andreea\AppData\Local\qQAEOUqYXm
ShellIconOverlayIdentifiers: [1SecureIconsProvider] -> {FC9D8189-520A-4417-AED7-9EAC810C6FBA} => C:\ProgramData\Microsoft\Secure\Icons\SecureIconsProvider.dll ()
Task: {0F21220A-F780-4EF4-AB95-CB53B17A1BD8} - \RocketTab Update Task No Task File <==== ATTENTION
Task: {C06A0DD4-0D46-486E-ACA7-500D3580DD7B} - \RocketTab No Task File <==== ATTENTION
AlternateDataStreams: C:\Users\Andreea\Local Settings:JF3zDR029kCIt6YCCoQ1mVh7bm
AlternateDataStreams: C:\Users\Andreea\AppData\Local:JF3zDR029kCIt6YCCoQ1mVh7bm
AlternateDataStreams: C:\Users\Andreea\AppData\Local\Application Data:JF3zDR029kCIt6YCCoQ1mVh7bm
AlternateDataStreams: C:\Users\Andreea\AppData\Local\qQAEOUqYXm:xWyj671AUdekCYz7s
AlternateDataStreams: C:\Users\Andreea\AppData\Local\Temporary Internet Files:8SRYuH5zazx8rNZuDZMSHa
AlternateDataStreams: C:\Users\Andreea\AppData\Local\Temporary Internet Files:TEcRhwAkdfgSehXxJxemcWOzk
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver"
C:\Windows\System32\drivers\{fd74c1d1-1ac3-43f9-8336-32679dc7de45}Gw64.sys
C:\ProgramData\Microsoft\Secure

EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

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#5
Greenner

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Sorry for the extreme late reply! I was buried under piles of schoolwork I had to get done asap so I wasn't around much.

 

And this is the log from ADWcleaner: 

 

# AdwCleaner v4.108 - Report created 21/01/2015 at 15:11:04
# Updated 17/01/2015 by Xplode
# Database : 2015-01-18.1 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Andreea - ANDREEA
# Running from : C:\Users\Andreea\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\baidu
Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\ProgramData\ytd video downloader
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader
Folder Deleted : C:\Program Files (x86)\GreenTree Applications
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Program Files (x86)\Search Extensions
Folder Deleted : C:\Program Files (x86)\BrowseStudio
Folder Deleted : C:\Users\Andreea\Documents\PC Speed Maximizer
Folder Deleted : C:\Users\Public\Documents\baidu
File Deleted : C:\Users\Andreea\AppData\Roaming\Mozilla\Firefox\Profiles\a43wwhpt.default\user.js
File Deleted : C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.audienceinsights.net_0.localstorage
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Classes\pokki
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\IePluginServices
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WindowsMangerProtect
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA9A4890-4262-4441-8977-E2FFCBFB706C}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\RocketTabInstalled
Key Deleted : HKLM\SOFTWARE\RocketTab
Key Deleted : HKLM\SOFTWARE\SupDp
Key Deleted : HKLM\SOFTWARE\SupTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{45015AFD-A792-4F10-83F6-7990B7A9C35F}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17416
 
 
-\\ Mozilla Firefox v30.0 (en-US)
 
 
-\\ Google Chrome v39.0.2171.99
 
[C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}
[C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
[C:\Users\Andreea\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [4359 octets] - [21/01/2015 15:06:07]
AdwCleaner[S0].txt - [3906 octets] - [21/01/2015 15:11:04]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3966 octets] ##########
 

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#6
Essexboy

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How is the computer behaving now ?
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#7
Greenner

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I haven't gotten the error on startup anymore! I don't know what kind of magic you made me do but it worked :) Thanks a bunch for all the help! Thread can be closed


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#8
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#9
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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