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i need some major genius here!


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#16
guy4fly

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um when i start up XP there is a little blue thing that goes across a bar under the XP logo. i tried hitting F8 during this time but it didn't work. When i first try to log onto an account, an error message comes up saying

An Eception occured while trying to run "nvcpl.dll,NvCplManageUserSettings 3"

don't know if that helped...lol
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#17
peterm

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did it say anything about hitting F8 when the bar was going across the screen?
Ok then lets try system restore
start up like normal and get your icons and start button back.
click on start > help and support > Pick a task > 3rd one down undo changes to your computer with system restore, click on this and it should have a screen with restore my computer to an earlier time.
put a tick next to this one click next it should then give you a calendar
where you should be able to pick a date before you started to have trouble.There are arrows at the top to help you go back
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#18
guy4fly

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hey i restored it back to like a week before all this happened....but nothing changed at ALL! :tazz: is that the last thing we can do to help the computer?
i really wish you were here so you could just pop in and fix it! but oh well! thanks for all your help so far!
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#19
gerryf

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you need to tap f8 sooner

ie, as soon as you turn your computer on, tap f8 when you see the splash screen (pc maker name) or memory counting up
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#20
dsenette

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this might help you get explorer back

http://www.trendmicr...DOOM.B&VSect=Sn
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#21
guy4fly

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So F8 worked and i restored my computer to the "last good..." thing and it STILL doesn't work! is there anything i can do short of just wiping the whole thing?
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#22
dsenette

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did you try to get your explorer.exe back?
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#23
peterm

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don't wipe it yet
ok can you set up another user and see what happens
Don't try to log in as a user already on the system. make a new user

Edited by peterm, 15 June 2005 - 05:59 PM.

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#24
guy4fly

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how do i go about doing that?
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#25
peterm

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Ok get your start button back (you must be getting good at this)
then
To add a new user to the computer
When you add a user to your computer, you are allowing that individual to have access to files and programs on your computer.

The steps to perform this task differ depending on whether your computer is a member of a network domain or is part of a workgroup (or is a stand-alone computer).

My computer is on a domain

You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Open User Accounts in Control Panel.
On the Users tab, click Add.
Follow the instructions on the screen to add a new user.
Notes

Add New User gives an existing domain user permission to use the computer.
You can only add existing domain users by using User Accounts. To add a new local user, on the Advanced tab, click the Advanced button. In Local Users and Groups, click Users, and then on the Action menu, click New User.
You should not add a new user to the Administrators group unless the user will perform only administrative tasks. For more information, click Related Topics.
My computer is not on a domain

You must have a computer administrator account on the computer to add a new user to the computer.

Open User Accounts in Control Panel.
Click Create a new account.
Type a name for the new user account, and then click Next.
Click Computer administrator or Limited, depending on the type of account you want to assign to the new user, and then click Create Account.
Notes

The name you assign to the account is the name that will appear on the Welcome screen and the Start menu.
The first user you add to the computer must be assigned a computer administrator account.
Notes

To open User Accounts, click Start, click Control Panel, and then double-click User Accounts.
For more information about user accounts, click Related Topics.
Related Topics
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#26
guy4fly

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so i made the new account, now what?
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#27
peterm

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When you start up does it give you the option to log into the new account.
If yes when you log in are there icons and a start button.
It won't be your icons just recycle bin.
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#28
guy4fly

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when i log in it does the same thing, the desktop is this big grassy hill and then all the icons and start menue thing dissapear
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#29
peterm

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Ok let's look for some cab files on your computer
Get your start menu back. Click on search>all files & folders click the down arrow click on more advanced options
put a tick in both system folders and hidden files. use the up arrow to go back up and in all or part of filename type *.cab hit the search button.
If it comes up with the files let me know what the path is. It will be something on the right hand side. LIKE this C:\windows or C:\Windows\xp
Thats what we need to know.
Hang in there and don't give up
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#30
nathen555

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DONT POST HIJACK THIS LOGS here theres another forum
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