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With malware, I'm not sure it's ever possible to say 100% sure. There are now 12 million new malware variants per month! The antivirus lag (the time it takes your antivirus to be updated to detect known threats) is now at 2 days and only getting worse. It used to update in minutes or hours.
But in my professional opinion your machine is clean of malware. We at Geeks To Go have rigorous and thorough training and do the best we can with the latest tools to rid your machine of malware.
If you agree and have no other issues, please do the following.
1. Clean Up!
We need to remove all the tools that we used so that should you ever be re-infected, you will download updated versions which may have updated detection logic.
1. Download Delfix from here.
2. Ensure everything is checked.
3. Click Run.
Note: The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
Note: Delete any other .bat, .log, .reg, .txt, and any other files created during this process, and left on the desktop and empty the Recycle Bin.
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