Ok Adam,
I've tried the steps above.
Step 1 log to below
Step 2, I could not find Chrome anywhere on the computer. I tried the steps you described a few times, but to no avail.
Step 3 , 4, 5 done
Step 6 log below.
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 31-01-2015 01
Ran by Craig at 2015-02-01 10:31:06 Run:2
Running from C:\Users\Craig\Desktop\Computer cleanup
Loaded Profiles: Craig (Available profiles: Craig)
Boot Mode: Normal
==============================================
Content of fixlist:
*****************
start
C:\Users\Craig\Desktop\Old Firefox Data\rpuu94cx.default\extensions\[email protected]
C:\Users\Craig\Desktop\Old Firefox Data\rpuu94cx.default\extensions\[email protected]
EmptyTemp:
end
*****************
C:\Users\Craig\Desktop\Old Firefox Data\rpuu94cx.default\extensions\[email protected] => Moved successfully.
C:\Users\Craig\Desktop\Old Firefox Data\rpuu94cx.default\extensions\[email protected] => Moved successfully.
EmptyTemp: => Removed 425.9 MB temporary data.
The system needed a reboot.
==== End of Fixlog 10:33:35 ====
Results of screen317's Security Check version 0.99.96
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360 Premier Edition
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 31
Java version 32-bit out of Date!
Java 64-bit 8 Update 31
Adobe Flash Player 16.0.0.296
Adobe Reader XI
Mozilla Firefox (35.0.1)
````````Process Check: objlist.exe by Laurent````````
Firetrust MailWasher MailWasher.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
I trust that this helps.
My computer does seem to be working well now, thankyou very much.
Craig