[capper]

As soon as I turn on my Canon MX870, the little screen says "printer error," unplug printer and contact service center. The yellow alarm light and orange copy light flash intermittently as well.

Any advice? No idea what to do to go about getting it to work again.

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Hello capper,

 

Do you have a software installation disk that may have been provided with the printer when it was purchased.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[phillpower2]

Hello capper,

 

Do you have a software installation disk that may have been provided with the printer when it was purchased.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[capper]

Would have to check on the software CD - not sure.  I don't have a CD/DVD drive on my main laptop but there are other ways to install obviously if necessary.  Thanks will check soon.

[phillpower2]

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.