Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Printer Error


  • Please log in to reply

#1
capper

capper

    Member

  • Member
  • PipPip
  • 63 posts

As soon as I turn on my Canon MX870, the little screen says "printer error," unplug printer and contact service center. The yellow alarm light and orange copy light flash intermittently as well.

Any advice? No idea what to do to go about getting it to work again.


  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,025 posts

Hello capper,

 

Do you have a software installation disk that may have been provided with the printer when it was purchased.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


  • 0

#3
capper

capper

    Member

  • Topic Starter
  • Member
  • PipPip
  • 63 posts

Would have to check on the software CD - not sure.  I don't have a CD/DVD drive on my main laptop but there are other ways to install obviously if necessary.  Thanks will check soon.


  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,025 posts

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP