[WilliamP]

A while back I gave my granddaughter an ASUS laptop. I got it back because she got a new one for Christmas. The battery was dead as a hammer. After charging it up it wants a password on booting. So far no one can come up with a password that works.What can I do to get it going?

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BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we a G2G do not assist in what amounts to hacking past a machine's Security and Privacy safeguards. While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

[Kemasa]

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we a G2G do not assist in what amounts to hacking past a machine's Security and Privacy safeguards. While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

[Crowbar]

I am closing this topic, as we don't help with removing passwords.