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After downloading H&R Block Tax software


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#1
joetjmom

joetjmom

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After I downloaded H&R Block tax software, I tried to open the software, successfully opened it once but I got this error message subsequent times I've tried to open it:
MICROSOFT VISUAL C + + Runtime Library
Runtime error!
Program: C:\Program Files
(x86)\HRBlock2014\Program\HRBlock2014.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

OS Windows 8.1
 
I have tried calling H&R Block tech support, what a joke! I've also deleted the program, rebooted the computer and re installed it. Same thing. Can you help at all?
Thank you so much!

 


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#2
emeraldnzl

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Hello joetmom,

I am not a techie but I did find the link below that outlines a solution for someone with a similar problem.

 

http://community.hrb...60#.VM_6oi4Z6vp

 

If that doesn't work then hopefully a techie will drop in and give more professional advice. :)


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#3
joetjmom

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Thank you emeraldnzl. I will give it a try since I haven't heard a peep from any of the tech people.

appreciate the help!


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#4
emeraldnzl

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:thumbsup:


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