Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HELP, Saveron has icons/files on desktop [Solved]

Windows 7 Saveron Acer laptop

  • This topic is locked This topic is locked

#1
dumbBlond28

dumbBlond28

    Member

  • Member
  • PipPip
  • 23 posts

Hey guys,


Edited by dumbBlond28, 08 February 2015 - 08:50 PM.

  • 0

Advertisements


#2
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

I can send anything you need i just don't want to feel stupid sending stuff you won't need :)


  • 0

#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi do you have a USB stick to transfer files from your friends computer to your one ?

If so then do the following.

On your friends computer install the following programme to protect it whilst we transfer files to and fro

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan

THEN

Download this programme and copy it to the USB
Then insert the USB in your computer and copy the programme to your desktop

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

  • 0

#4
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Hi essexboy. thanks for helping me. Do i have to use the usb drive to put onto my computer? Can i just download it? The thing is. I am using Team Viewer to write on a friends computer...


  • 0

#5
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Ah OK if you can download FRST direct to your desktop then please do so
  • 0

#6
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 07-02-2015


Edited by dumbBlond28, 08 February 2015 - 08:49 PM.

  • 0

#7
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
An unusual antivirus ,, Preventon Technologies never heard of that one before

There should be a second log file on your desktop called additions.txt could you post that

Any way to work

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1315313883-4294244024-4085636437-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled.
ProxyServer: [.DEFAULT] => http=127.0.0.1:53446;https=127.0.0.1:53446
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

  • 0

#8
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Working on it,


Edited by dumbBlond28, 08 February 2015 - 08:50 PM.

  • 0

#9
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Wait do not run the fix yet. I have just noticed that you ran FRST on your friends system

You must copy the FRST programme to your computer and run it there. You appear to have run it on the German system
  • 0

#10
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

So it needs done on my computer? Im sorry im a little lost at this juncture.


  • 0

Advertisements


#11
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
That is correct are you able to download any programmes on to your own computer ?
  • 0

#12
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Yes she can still download onto her computer.


Edited by dumbBlond28, 08 February 2015 - 08:49 PM.

  • 0

#13
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK if the problem is on the German one then run the FRST fix and AdwCleaner on her system

I must admit I was a tad confused :)
  • 0

#14
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Ok i have ran ADWcleaner and the FRST i guess i am unclear how the Frst thing works


  • 0

#15
dumbBlond28

dumbBlond28

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Oh


Edited by dumbBlond28, 08 February 2015 - 08:49 PM.

  • 0






Similar Topics


Also tagged with one or more of these keywords: Windows 7, Saveron, Acer laptop

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP