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HELP, Saveron has icons/files on desktop [Solved]

Windows 7 Saveron Acer laptop

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#31
dumbBlond28

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:laughing: :popcorn: :pepsi:  can i say i hate computers ;)


Edited by dumbBlond28, 08 February 2015 - 08:50 PM.

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#32
Essexboy

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I'm back :)

OK next trick

1.Hold down Windows key + R to open the Run windows
2.In the input area, type in cmd to open Command Prompt
3.In command prompt, you will see lines like C:\Users\Ayleenlee
4.Type cd desktop
5.The ones you are looking for are saver~.lnk or something similar
6.Now we will start deleting the undeletable file. For example, to delete the shortcut file, type del saver~.LNK
7.Repeat for all the saveron files

I have attached a screen shot below of the steps as done on my system
Note I only have one link
Also see that I have typed the file name exactly as it appears

Capture.JPG
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#33
dumbBlond28

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OMG ok will let u know what happend will do now


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#34
dumbBlond28

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SOOOOOOOOOO im happy they are gone wooohoooo THANK YOU is my computer now ok again? or do i need to do something else?


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#35
Essexboy

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Sorry about the delay wifey needed the computer for her family history stuff :)

All I need to know before I tidy up and remove my rubbish is... Are there any outstanding problems, or is all well
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#36
dumbBlond28

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seems to work just fine now and no problem thought u r gone for tea :D


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#37
Essexboy

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No she who must be obeyed wanted a go :rofl:

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove Combofix

Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

Then click OK (or press Enter ).
Wait for the uninstall process to complete.

Remove tools

Download and run Delfix

delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#38
dumbBlond28

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Ok thank you so much it seems to be working fine now, If it starts to act up again i will report back to you.


Edited by dumbBlond28, 08 February 2015 - 08:51 PM.

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#39
Essexboy

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My pleasure :)
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#40
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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