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Intel Rapid Start Tech. Mgr. Stopped Working


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#16
dipaoj

dipaoj

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Had to send the results in ASCII format - I wasn't able to past the screen shots.

 

----------------------------------------------------------------------------
CrystalDiskInfo 6.3.0 © 2008-2015 hiyohiyo
                                Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------
 
    OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
  Date : 2015/02/07 18:51:59
 
-- Controller Map ----------------------------------------------------------
 + Intel® Mobile Express Chipset SATA RAID Controller [SCSI]
   -  WD7500BPKX-75HP SCSI Disk Device
   -  SSD PM830 mSATA SCSI Disk Device
   - HL-DT-ST DVD+-RW GS40N SCSI CdRom Device
 
-- Disk List ---------------------------------------------------------------
 (1) WDC WD7500BPKX-75HPJT0 : 750.1 GB [X/0/0, cs] - wd
 (2) SAMSUNG SSD PM830 mSATA 32GB : 32.0 GB [X/0/1, cs] - sg
 
----------------------------------------------------------------------------
 (1) WDC WD7500BPKX-75HPJT0
----------------------------------------------------------------------------
           Model : WDC WD7500BPKX-75HPJT0
        Firmware : 01.01A01
   Serial Number : WD-WXV1E53RSH91
       Disk Size : 750.1 GB (8.4/137.4/750.1/----)
     Buffer Size : 16384 KB
     Queue Depth : 32
    # of Sectors : 1465149168
   Rotation Rate : 7200 RPM
       Interface : Serial ATA
   Major Version : ATA8-ACS
   Minor Version : ----
   Transfer Mode : SATA/150 | SATA/600
  Power On Hours : 1490 hours
  Power On Count : 3003 count
      Host Reads : 3275 GB
     Host Writes : 3160 GB
     Temperature : 35 C (95 F)
   Health Status : Good
        Features : S.M.A.R.T., APM, 48bit LBA, NCQ
       APM Level : 0080h [ON]
       AAM Level : ----
 
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 185 185 _21 0000000006AC Spin-Up Time
04 _97 _97 __0 000000000BC7 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 _98 _98 __0 0000000005D2 Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C _97 _97 __0 000000000BBB Power Cycle Count
BF __1 __1 __0 0000000037E1 G-Sense Error Rate
C0 200 200 __0 000000000020 Power-off Retract Count
C1 197 197 __0 00000000237C Load/Unload Cycle Count
C2 112 _95 __0 000000000023 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 100 253 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
F0 _99 _99 __0 00000000059F Head Flying Hours
F1 200 200 __0 00018B174C8C Total Host Writes
F2 200 200 __0 000199663572 Total Host Reads
FE _57 _57 __0 00000000008F Free Fall Protection
 
-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000  Bz?..7.......?......
010: 2020 2020 2057 442D 5758 5631 4535 3352 5348 3931       WD-WXV1E53RSH91
020: 0000 8000 0032 3031 2E30 3141 3031 5744 4320 5744  .....201.01A01WDC WD
030: 3735 3030 4250 4B58 2D37 3548 504A 5430 2020 2020  7500BPKX-75HPJT0    
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00                ..../.
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0100  @.......?....?......
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000  ...........x.x.x.x..
070: 0000 0000 0000 0000 0000 001F 9F0E 0002 004C 004C  .................L.L
080: 01FE 0000 746B 7D69 6123 7469 BC49 6123 407F 0042  ....tk}ia#ti.Ia#@..B
090: 0042 0080 FFFE 0000 0000 0000 0000 0000 0000 0000  .B..................
100: 66F0 5754 0000 0000 0000 0000 6003 0000 5001 4EE6  f.WT........`...P.N.
110: 03D1 2FA1 0000 0000 0000 0000 0000 0000 0000 4018  ../...............@.
120: 4018 0000 0000 0000 0000 0000 0000 0000 0021 0000  @................!..
130: 0000 0000 0000 16FE 013E 0000 0000 0000 0000 0000  .........>..........
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000  ....................
150: 0000 0000 0000 0000 1028 0000 C000 0000 0000 0000  .........(..........
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
200: 0000 0000 0000 0000 0000 0000 70B5 0000 0000 4000  ............p.....@.
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000  ............... ....
220: 0000 0000 103E 0000 0000 0000 0000 0000 0000 0000  .....>..............
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000  ....................
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
250: 0000 0000 0000 0000 0000 41A5                      ..........A.
 
-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27  .../...........'
010: 00 B9 B9 AC 06 00 00 00 00 00 04 32 00 61 61 C7  ...........2.aa.
020: 0B 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00  .......3........
030: 00 00 07 2E 00 C8 C8 00 00 00 00 00 00 00 09 32  ...............2
040: 00 62 62 D2 05 00 00 00 00 00 0A 32 00 64 64 00  .bb........2.dd.
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00  .......2.dd.....
060: 00 00 0C 32 00 61 61 BB 0B 00 00 00 00 00 BF 32  ...2.aa........2
070: 00 01 01 E1 37 00 00 00 00 00 C0 32 00 C8 C8 20  ....7......2... 
080: 00 00 00 00 00 00 C1 32 00 C5 C5 7C 23 00 00 00  .......2...|#...
090: 00 00 C2 22 00 70 5F 23 00 00 00 00 00 00 C4 32  ...".p_#.......2
0A0: 00 C8 C8 00 00 00 00 00 00 00 C5 32 00 C8 C8 00  ...........2....
0B0: 00 00 00 00 00 00 C6 30 00 64 FD 00 00 00 00 00  .......0.d......
0C0: 00 00 C7 32 00 C8 C8 00 00 00 00 00 00 00 C8 08  ...2............
0D0: 00 64 FD 00 00 00 00 00 00 00 F0 32 00 63 63 9F  .d.........2.cc.
0E0: 05 00 00 00 00 00 F1 32 00 C8 C8 8C 4C 17 8B 01  .......2....L...
0F0: 00 00 F2 32 00 C8 C8 72 35 66 99 01 00 00 FE 32  ...2...r5f.....2
100: 00 39 39 8F 00 00 00 00 00 00 00 00 00 00 00 00  .99.............
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 18 33 01 7B  .............3.{
170: 03 00 01 00 02 82 05 00 00 00 00 00 00 00 00 00  ................
180: 00 00 01 04 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 8A  ................
 
-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 C8 C8 00 00 00 00 00 00 03 15  ...3............
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00  ................
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00  ................
030: 00 00 07 00 C8 C8 C8 C8 00 00 00 00 00 00 09 00  ................
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00  ................
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00  ................
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 BF 00  ................
070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00  ................
080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00  ................
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00  ................
0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00  ................
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00  ................
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 C8 00  ................
0D0: 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00  ................
0E0: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00  ................
0F0: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 FE 00  ................
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ED  ................
 
----------------------------------------------------------------------------
 (2) SAMSUNG SSD PM830 mSATA 32GB
----------------------------------------------------------------------------
           Model : SAMSUNG SSD PM830 mSATA 32GB
        Firmware : CXM13D1Q
   Serial Number : S0XLNSACC71583
       Disk Size : 32.0 GB (8.4/32.0/32.0/----)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 62533296
   Rotation Rate : ---- (SSD)
       Interface : Serial ATA
   Major Version : ATA8-ACS
   Minor Version : ATA8-ACS version 4c
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 1502 hours
  Power On Count : 3007 count
      Host Reads : 8905 GB
     Host Writes : 4411 GB
Wear Level Count : 301
     Temperature : Unknown
   Health Status : Good (95 %)
        Features : S.M.A.R.T., AAM, 48bit LBA, NCQ, TRIM
       APM Level : ----
       AAM Level : 8000h [OFF]
 
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
05 100 100 _10 000000000000 Reallocated Sector Count
09 _99 _99 __0 0000000005DE Power-on Hours
0C _97 _97 __0 000000000BBF Power-on Count
AF 100 100 _10 000000000000 Program Fail Count (Chip)
B0 100 100 _10 000000000000 Erase Fail Count (Chip)
B1 _91 _91 _10 00000000012D Wear Leveling Count
B2 _95 _95 _10 000000000014 Used Reserved Block Count (Chip)
B3 _95 _95 _10 000000000022 Used Reserved Block Count (Total)
B4 _95 _95 _10 00000000030E Unused Reserved Block Count (Total)
B5 100 100 _10 000000000000 Program Fail Count (Total)
B6 100 100 _10 000000000000 Erase Fail Count (Total)
B7 100 100 _10 000000000000 Runtime Bad Block (Total)
BB 100 100 __0 000000000000 Uncorrectable Error Count
C3 200 200 __0 000000000000 ECC Error Rate
C6 100 100 __0 000000000000 Off-Line Uncorrectable Error Count
C7 253 253 __0 000000000000 CRC Error Count
E8 _95 _95 __0 000000000184 Vendor Specific
F1 _99 _99 __0 00022775CA7E Total LBA Written
F2 _99 _99 __0 00045936E89E Total LBA Read
 
-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000  .@?..7.......?......
010: 2020 2020 2020 5330 584C 4E53 4143 4337 3135 3833        S0XLNSACC71583
020: 0000 0000 0000 4358 4D31 3344 3151 5341 4D53 554E  ......CXM13D1QSAMSUN
030: 4720 5353 4420 504D 3833 3020 6D53 4154 4120 3332  G SSD PM830 mSATA 32
040: 4742 2020 2020 2020 2020 2020 2020 8010 4000 2F00  GB            ..@./.
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110  @.......?....?......
060: 2EB0 03BA 0000 0007 0003 0078 0078 0078 0078 0E00  ...........x.x.x.x..
070: 0000 0000 0000 0000 0000 001F 070E 0006 004C 004C  .................L.L
080: 01FC 0039 746B 7F01 4163 7469 BC01 4163 407F 0003  ...9tk..Acti..Ac@...
090: 0010 0000 FFFE 0000 8000 0000 0000 0000 0000 0000  ....................
100: 2EB0 03BA 0000 0000 0000 0008 4000 0000 5002 5380  ............@...P.S.
110: 4358 4D30 0000 0000 0000 0000 0000 0000 0000 401C  CXM0..............@.
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000  @................!..
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001  ....................
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000  ....................
220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000  .....?..............
230: 0000 0000 0000 0000 0000 0400 0000 0000 0000 0000  ....................
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
250: 0000 0000 0000 0000 0000 FAA5                      ............
 
-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 33 00 64 64 00 00 00 00 00 00 00 09 32  ...3.dd........2
010: 00 63 63 DE 05 00 00 00 00 00 0C 32 00 61 61 BF  .cc........2.aa.
020: 0B 00 00 00 00 00 AF 32 00 64 64 00 00 00 00 00  .......2.dd.....
030: 00 00 B0 32 00 64 64 00 00 00 00 00 00 00 B1 13  ...2.dd.........
040: 00 5B 5B 2D 01 00 00 00 00 00 B2 13 00 5F 5F 14  .[[-.........__.
050: 00 00 00 00 00 00 B3 13 00 5F 5F 22 00 00 00 00  .........__"....
060: 00 00 B4 13 00 5F 5F 0E 03 00 00 00 00 00 B5 32  .....__........2
070: 00 64 64 00 00 00 00 00 00 00 B6 32 00 64 64 00  .dd........2.dd.
080: 00 00 00 00 00 00 B7 13 00 64 64 00 00 00 00 00  .........dd.....
090: 00 00 BB 32 00 64 64 00 00 00 00 00 00 00 C3 1A  ...2.dd.........
0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 64 64 00  ...........0.dd.
0B0: 00 00 00 00 00 00 C7 3E 00 FD FD 00 00 00 00 00  .......>........
0C0: 00 00 E8 13 00 5F 5F 84 01 00 00 00 00 00 F1 32  .....__........2
0D0: 00 63 63 7E CA 75 27 02 00 00 F2 32 00 63 63 9E  .cc~.u'....2.cc.
0E0: E8 36 59 04 00 00 00 00 00 00 FF 00 00 00 00 00  .6Y.............
0F0: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00  ................
100: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00  ................
110: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00  ................
120: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00  ................
130: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00  ................
140: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00  ................
150: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00  ................
160: 00 00 FF 00 00 00 00 00 00 00 02 00 B4 00 00 53  ...............S
170: 03 00 01 00 02 03 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 9C  ................
 
-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 0A 00 00 00 00 00 00 00 00 00 00 09 00  ................
010: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00  ................
020: 00 00 00 00 00 00 AF 0A 00 00 00 00 00 00 00 00  ................
030: 00 00 B0 0A 00 00 00 00 00 00 00 00 00 00 B1 0A  ................
040: 00 00 00 00 00 00 00 00 00 00 B2 0A 00 00 00 00  ................
050: 00 00 00 00 00 00 B3 0A 00 00 00 00 00 00 00 00  ................
060: 00 00 B4 0A 00 00 00 00 00 00 00 00 00 00 B5 0A  ................
070: 00 00 00 00 00 00 00 00 00 00 B6 0A 00 00 00 00  ................
080: 00 00 00 00 00 00 B7 0A 00 00 00 00 00 00 00 00  ................
090: 00 00 BB 00 00 00 00 00 00 00 00 00 00 00 C3 00  ................
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00  ................
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00  ................
0C0: 00 00 E8 00 00 00 00 00 00 00 00 00 00 00 F1 00  ................
0D0: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00  ................
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 60  ...............`
 

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#17
Aura

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So the Health status was set to Good in green, and none of the lines were in yellow or red?
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#18
dipaoj

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Yes - all looked OK.


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#19
Aura

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Which means that the hard drive isn't failing. Alright, let's try something else.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system:
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command sfc /scannow (there's a space between "sfc" and "/scannow") and press on Enter;
  • Let the scan run until the end (100%), then copy/paste in your next reply the message that is returned after;

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#20
dipaoj

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Here is the result.  Having to run everything in Safe Mode.  Search box won't accept text otherwise.
 
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Windows\system32>sfc / scannow
 
Microsoft ® Windows ® Resource Checker Version 6.0
Copyright © 2006 Microsoft Corporation. All rights reserved.
 
Scans the integrity of all protected system files and replaces incorrect versions with
correct Microsoft versions.
 
SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
    [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>]
 
/SCANNOW        Scans integrity of all protected system files and repairs files with problems when possible.
/VERIFYONLY     Scans integrity of all protected system files. No repair operation is performed.
/SCANFILE       Scans integrity of the referenced file, repairs file if problems are identified. Specify full path <file>
/VERIFYFILE     Verifies the integrity of the file with full path <file>.  No repair operation is performed.
/OFFBOOTDIR     For offline repair specify the location of the offline boot directory
/OFFWINDIR      For offline repair specify the location of the offline windows directory
 
e.g.
 
        sfc /SCANNOW
        sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
        sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
        sfc /VERIFYONLY
 
C:\Windows\system32>

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#21
Aura

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There's no space between the "/" and "scannow", it's all in one "/scannow".
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#22
dipaoj

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My bad.  Here it is:

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Windows\system32>sfc /scannow
 
Beginning system scan.  This process will take some time.
 
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
 
The system file repair changes will take effect after the next reboot.
 
C:\Windows\system32>
 
C:\Windows\system32>

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#23
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Alright, next time will be done overnight.

EndqYRa.pngCheck Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
  • A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
  • Restart your computer, and the chkdsk scan will be launched automatically;
  • WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;

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#24
dipaoj

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Tried several times to get this to run, either on reboot or reboot in safe mode, but wasn't successful.  The closest I got was on a "regular" reboot, there was a screen message which said something like "a disk scan was scheduled but was cancelled."  (Didn't ge the whole message as it flashed on and off quickly.)  I had to run the command from safe mode since Windows Explorer is still disabled.


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#25
Aura

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You can run it from the Recovery PE. In order to do that, you'll have to boot in the "Repair your computer" mode, when you press F8 prior to the Windows boot then wait for the end of the scan, click on "Return to the main menu" and choose the "Open a command prompt" option at the bottom of the list. However, you'll need to identify the letter attributed to the Windows partition when in that mode, which you could find using the diskpart command, followed by list disk to see what letter is attributed to the Windows partition, that you can identify via it's size.
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#26
dipaoj

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I must be doing something wrong: I booted in Safe Mode with Command Prompt, entered chkdsk /r, then rebooted to the Advanced Boot Options screen using F8 again and . . . nothing. No scan.
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#27
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When you press F8 for the Advanced Boot Options, do you have an option called "Repair your computer", or not?
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#28
dipaoj

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Yes . . .
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#29
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Alright, pick that option and from there, tell me if you see a menu offering you different options, one of which is to open a command prompt.
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#30
dipaoj

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Clicking Repair Your Computer takes me to a System Recovery window which prompts for language and keyboard, after which "next" poems a System Recovery Options window which prompts you to log on as Admin. That opens a menu of System Recovery options which finally has a Command Prompt option. Do I select that and enter chkdsk there? Will it run then or do I reboot?
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