Intel Rapid Start Tech. Mgr. Stopped Working
Posted 09 February 2015 - 12:39 PM
Posted 09 February 2015 - 02:15 PM
An AVG virus scan just kicked back the message that "C:\Windows\SoftwareDistribution\Downloads is signed with a broken digital signature," if that's of any help.
Posted 09 February 2015 - 02:16 PM
Posted 09 February 2015 - 07:07 PM
Posted 09 February 2015 - 08:06 PM
Posted 09 February 2015 - 09:17 PM
I just looked at the original order for the laptop and it shows "Windows 7 Home Premium 64 bit Service Pack 1, No Media." That's why I haven't been able to find a disc - we apparently never got one.
Posted 10 February 2015 - 06:18 AM
Have you been able to bring a Technician into this thread? We're getting pop-ups that say this version of Windows may not be authentic, and can't even run Dell System Detect online diagnostic and software download tool. I assume it's all related to the SSD?
Posted 10 February 2015 - 07:24 AM
Posted 10 February 2015 - 08:03 AM
Thanks for the follow-up and response - I just wanted to make sure I hadn't missed something.
When we ran Crystal Disk Info, it checked both drives and they came back as Good.
Posted 10 February 2015 - 08:11 AM
Posted 10 February 2015 - 03:32 PM
You have both AVG and McAfee installed and running on the computer, this will not only cause stability issues but also may leave you with no AV protection as the two fight for system resources, AVG sucks and McAfee is not much better so I would suggest that both are gotten rid of and an alternative free AV such as Avast or MSE is used instead (see my canned text below) do this first please as it will most likely improve your internet performance
AVG is a known hog on system resources and will slow your computer down, it is also not as good an AV protection as it once was and using an alternative free AV that offers very good protection and is also light on system resources is recommended, Avast or MSE would be what I would suggest.
Uninstall AVG using the proper removal tool from here
McAfee removal procedure here
Avast! free Antivirus to the bottom left here
MSE from here
Posted 10 February 2015 - 04:14 PM
Thanks for your comments. McAfee Total Protection is the default anti-virus program. AVG and Malwarebytes are used for manual scans only - not scheduled, so they wouldn't conflict with McAfee. They had coexisted for more than a year before this problem started last week.
Posted 10 February 2015 - 04:57 PM
MBAM is fine but not having two AVs, disregard my suggestion if you wish but it is common knowledge the problems that it causes, from admins tutorial here
Important note: Geeks to Go highly recommends uninstalling any other antivirus software BEFORE installing another antivirus application. Antivirus programs often conflict and can cause system slowdowns, crashes, or even leave you unprotected.
Posted 10 February 2015 - 06:54 PM
I know that you use AVG for scan only, but this isn't what Antivirus are made for. If you want an Antivirus scan, but already have an Antivirus installed, you should use another Antivirus virus scanner, such as ESET Online Scanner or Kaspersky Virus Scanner.
Posted 10 February 2015 - 07:17 PM
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